Ice maker won’t dispense ice | Ice maker not making ice
This part works with the following products:
Refrigerator.
This part works with the following products:
General Electric, Hotpoint.
Part# WR01X10315 replaces these:
AP3425746, 944820, WR1X10315
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Tom
February 22, 2018
It will not dispense ice cubes
For model number GSE22ETHCWW
Hi Tom,
Thank you for your question. If the ice maker is not dispensing ice, there are some parts that you will need to check to see which one is causing the issue. You will need to check the ice bucket auger, the dispenser door solenoid assembly, the dispenser door assembly or flapper, the ice bucket and auger assembly, the dispenser crusher cover and the dispenser crusher motor. I hope this helps. Thank you and have a great day!
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Part Videos
Replacing your General Electric Refrigerator Front Dispenser Bucket Auger Nut
Customer Repair Stories
Average Repair Rating: 3.2 / 5.0, 13 reviews.
What's this?
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No ice
Removed the plate on the back of the refrigerator, removed the bolt holding the water valve in place (didn't know you could cut the water line to get it off), Plugged in the new water valve and water lines, 15 minutes, very easy to do. Removing the ice maker was easy, 2 bolts and a plug. Loosen 2 bolts, lift the ice maker off, unplug it. Put the water chute and ice guard on the new one, put it back on the bolts, spend 1/2 hr getting the plug back in (couldn't see past my own hand), Tighten the bolts and you're done. Really not difficult, except that the plug was angled, and I had to go by feel.
I watched the "how-to" video on the website and decided that I needed to disassemble the icemaker first (before ordering parts) so that I could make sure I was ordering all the parts necessary for a complete repair. Good thing I did. I didn't notice the cracked cover and chipped nut until I had the icemaker all apart. I then ordered the necessary parts. When they arrived 2 days later, I set up a table near my computer so I could re-assemble the unit as I watched the repair video...pausing the video as necessary. It all went without a hitch and worked perfectly when re-installed in the freezer. **Note: I left the old parts out of the ice bucket while I was waiting for the new ones to arrive...taped up the gaping holes in the ice bucket with blue painter's masking tape and re-installed the bucket in the freezer with the icemaker on...so I could still manually retrieve ice out of the bucket. I left the switch on the front of the freezer door in the "water" position to remind me that I couldn't dispense ice. Water dispensing worked fine. The video is the key. Impossible to make a mistake if you pay attention.
The ice machine auger blade broke a chunk off. I decided to try to replace it myself. I bought the new auger blade and then sat there and stared at it and the ice machine for a few, trying to figure out how to change out the part. Turns out it was a qute lengthy process. The auger is threaded on one end and the ice chopping blades are on it. So I had to take each blade off the old one and put it on the new one. The blades have to be positioned just right on the shaft so it's best to just draw a line down over all the blades so as to put them on the new auger successfully. The problem I had was the end cap that screwed on the end of the shaft. It was the part I ordered here. It is made of plastic with plastic threads and at first I couldn't figure out to get it off. Turns out the threads are opposite normal. By the time I figured that out, I had just about destroyed the cap using pliers to try to unscrew it. There is a washer and half moon clip that fastens on this end nut so if you mess the nut up, chances are you won't be able to get the half moon clip to go back on. I finally did it right and now how the ice maker working right again. A hard part for me was figuring out how to set the spring shaft that works a lever to either give cubed ice or crushed. I had to keep fiddle with it before I finally got that right. At first I was only getting crushed ice even with the cubed setting and then only getting cubed ice with the crushed ice setting. After some fiddling, I got both to work but to this day can't figure out what changes from the crushed setting to the cubed setting.
Michael from Hanford, CA
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers
18 of 28 peoplefound this instruction helpful.
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Auger nut stripped out
I had earlier replaced a broken auger but a new nut was not supplied with it. Turns out I stripped the nut getting it off. It seems the nut is a LEFT HAND THREAD.I tried to make do with the old one but it did not hold.
Groove for retainer clip on auger nut was broken out.
After removing three screws on the ice bucket, it basicly came apart by itself. I needed to use pliers to remove the old nut because it had over tightened itself onto the shaft. Be careful here - it is a left hand nut - not a normal right hand nut! Reassembly was a snap putting the parts back together in reverse order. Unit has been working great since the repair.
William from Nazareth, PA
Difficulty Level:
Easy
Total Repair Time:
15 - 30 mins
Tools:
Pliers, Screw drivers
13 of 26 peoplefound this instruction helpful.
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plastic crusher cover broke
look very carefully at the picture you provided in the parts fish, removed the ice maker tray and the rest was very easy ,i saved alot of money and time doing it myself.
To take the ice dispenser apart is not difficult. A ring removal tool would have helped to remove the auger. The Auger nut was difficult to remove and I used a visegrip to pull it off. Once the retaining ring was removed the repair was easy. Never did it before but figured it out.
found a large lockwasher and washer in my tea glass
removed the ice, auger, bin assembly and slowly examined it and began disassembly until i found the broken part and then removed them .. i went online and found the parts almost instantly the parts came in 2 days , the repair video,s were most helpful so much so that i decided to replace the ice chute, door solenoid which looked difficult until i watched the repair video and read other peoples feed back well good luck ! DM
removed ice bucket from frig. removed screws to dis assemble the box to get to the auger assembly,removed stripped nut replaced reassembled be care not to let the rest of the assembly fall from auger there are a lot of blades and spacers to try to get back to proper position.
JOHN from west End, NC
Difficulty Level:
A Bit Difficult
Total Repair Time:
1- 2 hours
Tools:
Pliers, Screw drivers
4 of 8 peoplefound this instruction helpful.
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A piece of the auger had broken off and it would not dispense ice
Did the job at my desk with your repair video on my PC. Step-by-step, I followed the video, pausing and restarting the video for each "task". Piece of cake. With your videos as back-up, I consider myself now an expert appliance repairman (I'm 86). What makes your videos different is that you show the "put it back together" process in as much detail as the "take it apart" process.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
William A - July 11, 2020
Verified Purchase
Easy fix with video
Part was exact fit
★★★★★
★★★★★
Louis S - August 24, 2019
Verified Purchase
Worked wonderful
The part was exactly what I needed and was easy to intall.
★★★★★
★★★★★
James W - March 13, 2019
Verified Purchase
Key part to install ice maker auger
Part was not in stock and was received about 4 days after other parts ordered at same time. Part was easy to install and we now have a working ice maker that dispenses ice as needed.
★★★★★
★★★★★
Jim S - March 8, 2019
Verified Purchase
worked great
I purchased the front dispenser bucket nut. It worked perfectly!! it has left hand threads... the original nut was damaged for that reason during repairs to the auger.
★★★★★
★★★★★
Ryan O - February 13, 2019
Verified Purchase
It’s a left hand turn
Try not to force it off like I did. It’s a left hand turn, so lefty tighty righty loosey in this case.
★★★★★
★★★★★
Capt. Thomas A. W - December 31, 2018
Verified Purchase
Bucket nut
The part was correct and solved the problem. The delivery was terrible. It started out with FedEx and was kicked over to USPS. It took ten days to receive the part. You need to straighten out your carriers. The video provided was excellent and the repair was a breeze.
★★★★★
★★★★★
Donnie W - September 28, 2018
Verified Purchase
DIY ice maker repair
Have ordered a couple of parts from this site ....parts have been correct & in new condition..
★★★★★
★★★★★
Rodney K - September 13, 2018
Verified Purchase
It was easy finding the part,selecting, and ordering
The part was in great condition my Appliance is repaired and working thanks partselect
★★★★★
★★★★★
Toby F - August 10, 2018
Verified Purchase
As described!
prompt shipper!
★★★★★
★★★★★
Lori D - June 15, 2018
Verified Purchase
Easy to apply
--It was easy to put on, and a great fit, but we ended up having to buy a new refrigerator/freezer.
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