Glass Cooking Tray 4393799 | Official Whirlpool Part | Fast Shipping | PartSelect
Glass Cooking Tray – Part Number: 4393799
Glass Cooking Tray – Part Number: 4393799 Glass Cooking Tray – Part Number: 4393799 https://partselectcom.azureedge.net/Schematics/Whirlpool/TVJW5FSN.gif

Glass Cooking Tray

PartSelect Number PS373741

Manufacturer Part Number 4393799

Manufactured by Whirlpool

Product Description Troubleshooting Questions and Answers Part Videos Customer Repair StoriesCustomer Reviews Related Parts Model Cross Reference
Product Description

Glass Cooking Tray Specifications

This a genuine OEM microwave cooking tray. It is also known as a microwave turntable or microwave plate. The function of the tray is to hold and rotate food items while the appliance is in use to ensure the food is being heated evenly. This cooking tray is made of transparent glass, and may need to be replaced if the tray is cracked or broken. A broken tray may prevent it from rotating if the three partial circles on the bottom of the tray will not connect to the turntable driver. This part is sold individually and is approximately 12 inches in diameter. It is recommended to check the drive coupling, or turntable driver, if tray is not turning.

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Troubleshooting

This part fixes the following symptoms:

Tray won’t turn

This part works with the following products:

Microwave.

This part works with the following brands:

Whirlpool, Kenmore, KitchenAid, Amana, Estate, Maytag, Roper, Jenn-Air, Inglis.

Part # 4393799 replaces these:

4393751, 4393799, 4393799, 588305, 8206226, AP3130793.
Questions and Answers
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2 questions answered by our experts.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Mary
November 13, 2017
I ordered the new plate for my microwave, it was exactly like the one i ordered before. Which doesn't turn. So, now i am going to order the drive coupling your site says is about 3 inches in diameter. The coupling i have on it now measures about 1 1/4 inches in diameter. So do you think that will work? I have never replaced the coupling on it. It is the one it came with when i bought it in 2012.
For model number Mmv 1164 WS-5
Hi Mary, Thank you for your question. If the glass cooking tray in the microwave is not turning, there are some parts that you will need to check to see which one is causing the issue. You will need to check the drive coupling, the ring turn, the spacer and the turntable motor. I hope this helps. Thank you and have a great day!

2 people found this helpful.

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Mary
October 27, 2017
I bought a new glass tray for my Maytag microwave about a year ago because i broke the old one. It never did work right but i used it anyway without it turning. Getting tired of it now and i thought i would try and see if i could get a new one that might fit. I called your customer service and got the part #4393799 that she felt would be the right one. Well online it appears to be the exact one i ordered before. The drive coupling turns but when the glass tray is placed on top of the ring turn it won't turn. I am afraid to order the part # she recommended because it looks exactly like the one i have. Thanks for any help you can give me.
For model number MMV1164WS-5
Hi Mary, Thank you for your inquiry. Based on the model number you provided, this would appear to be the correct glass tray. If you have concerns about ordering the part again you will need to contact Whirlpool, the parent company for Maytag. If they provide you with an alternative part number for the part, you may call us back with it and we can verify if we have it available for you. I hope this helps. Thank you and have a great day!

1 person found this helpful.

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Part Videos

Replacing your Whirlpool Microwave Glass Cooking Tray

Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 25 reviews What's this?
Sort by:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Eric from Durango, CO
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
WPW10654906, 814383, 4393799
Too much heat caused the turntable to shatter and the table support ring to melt.
Washed the turntable and placed it in the microwave.
490 of 506 people found this instruction helpful.
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Deborah from Baltimore, MD
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
4393799
broken glass turntable
No repair- just replaced glass turntable.
Right part I needed with first try
394 of 398 people found this instruction helpful.
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Susan from Vadnais Heights, MN
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Parts Used:
WPW10654906, 8184608, 4393799
son bought home with microwave with missing parts
glass tray and support ring just went in and the grille just screwed in, and the microwave was like new
365 of 374 people found this instruction helpful.
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STEPHEN from FORT MYERS, FL
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
4393799
Glass microwave turntable shattered while taken out for a cleaning.
PartSelect had the turntable I needed at the best price. Ordering was easy, but best of all, the part was delivered next day. I was able to insert the new turntable plate into the microwave and it was good as new.
94 of 160 people found this instruction helpful.
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Beverly from Hauppauge, NY
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
4393799
Replacement turntable glass
Opened the box and popped it in. No problem with that.
80 of 142 people found this instruction helpful.
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Michele from Lexington Park, MD
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
TJ119, 4393799
Could not believe when the original glass cooking tray EXPLODED while cooking in the microwave!!
Whirlpool paid to have a tech come out, they said the microwave was fine, must have been a defect in the glass tray because they should NEVER do that. Well, Whirlpool would not pay to replace the defect.
This was the best site out there for finding what I needed. Also had the best price, and believe me I looked!! Almost paid for express shipping, but am glad I didn't - with regular shipping I got what I ordered in TWO days!! And I live in the boonies!! ha ha

Have told all my friends and family about this repair site already. Highly recommended.
75 of 142 people found this instruction helpful.
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Rosalina from Madera, CA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
4393799
I broke the glass plate to the microwave.
The part was sent to me the next day! And it was the right part. Awesome!
69 of 131 people found this instruction helpful.
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Joseph from Buena Vista, CO
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
WPW10654906, 4393799
broken glass turntable
set the table on the support ring
68 of 132 people found this instruction helpful.
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Eric from Puyallup, WA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Parts Used:
4393799
Broken Microwave Tray
This is the second replacement tray we have in installed. The first one ( Not From Here ) we had for less than 5 months, we made a bag of popcorn, and about 5 minutes later we heard a crash, not knowing where the noise came from we dismissed it. The next day we opened the microwave a saw the plate had shattered. So we hope that this will not do the same thing.
65 of 129 people found this instruction helpful.
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Michael from CLARKSBORO, NJ
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
Tools:
Screw drivers
Parts Used:
8206230A, 4393799
Replace glass tray and charcoal filter
Replaced broken glass tray. Used two screwdriver to remove top front panel to replace charcoal filter. Microwave parts diagram with descriptions and part numbers made the project very simple. Price of parts was substantially less than manufacturers price schedule. A very satisfied customer.
3 of 3 people found this instruction helpful.
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Customer Reviews
Average Rating:
24 Reviews
4.6
out of 5
Filter By Rating:
  • 5 Stars
    20
  • 4 Stars
    2
  • 3 Stars
    0
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    2
Sort by:
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
5
-
Verified Purchase
Great fit

Perfect

5
-
Verified Purchase
Exactly what I needed.

The part was in great condition and arrived quickly. Part was expensive.

5
-
Verified Purchase
Thumbs up!!!

Perfect fit.

5
-
Verified Purchase
Exact fit

Exact fit

5
-
Verified Purchase
Easy fix

We ordered this part do to dropping the original tray. Replacement part was here when promised and fit perfectly.

5
-
Verified Purchase
Easy repair

Tray worked and fit perfect

5
-
Verified Purchase
Glass microwave turntable

The glass turntable is of good quality and fits just right.

5
-
Verified Purchase
Microwave glass turntable

Arrived quickly, as described, works

5
-
Verified Purchase
Fits perfectly!!!

Fits perfectly, just like the original.

5
-
Verified Purchase
Exactly as described

Perfect replacement

Related Parts
In Stock
Turntable Support Ring
$12.36
PartSelect #: PS11756971
This support ring sits underneath the glass turntable tray.
In Stock
Drive Coupling
$20.28
PartSelect #: PS3507976
This is an authentic manufactured drive coupling for a microwave. It fits on the motor shaft to hold and rotate the glass turntable tray while the appliance is running. This part has a D-shaped insert for the motor shaft...
Model Cross Reference

This part works with the following models:

PartSelect Number: PS373741
Manufacturer Part Number: 4393799
Brand
Model Number
Description
Kenmore
66463783600
Microwave
Kenmore
66560601000
Microwave
Kenmore
66560609000
Microwave
Kenmore
66560612000
Microwave
Kenmore
66560617000
Microwave
Kenmore
66560619000
Microwave
Kenmore
66560622000
Microwave
Kenmore
66560629000
Microwave
Kenmore
66560632000
Microwave
Kenmore
66560639000
Microwave
Kenmore
66560652000
Microwave
Kenmore
66560654000
Microwave
Kenmore
66560657000
Microwave
Kenmore
66560659000
Microwave
Kenmore
66560682000
Microwave
Kenmore
66560689000
Microwave
Kenmore
66561601100
Microwave
Kenmore
66561609100
Microwave
Kenmore
66561612100
Microwave
Kenmore
66561612101
Microwave
Kenmore
66561614100
Microwave
Kenmore
66561614101
Microwave
Kenmore
66561617100
Microwave
Kenmore
66561617101
Microwave
Kenmore
66561619100
Microwave
Kenmore
66561619101
Microwave
Kenmore
66561622100
Microwave
Kenmore
66561624100
Microwave
Kenmore
66561627100
Microwave
Kenmore
66561629100
Microwave

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