We're sorry, but our Q&A experts are temporarily unavailable.
Please check back later if you still haven't found the answer you need.
7 questions answered by our experts.
Sort by:
< Prev
1
Next >
Search filter:
Clear Filter
Your search term must have 3 or more characters.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Eric
March 26, 2018
My microwave does not heat. I have replaced the fuses and the diode. Everything else works. When the microwave is turned on, it runs, but makes a louder buzzing noise. I do not believe it is a door switch or turning motor. When i discharged the capacitor there was no spark. Do the capacitors go bad? Can the capacitor be checked?
For model number JVM1870SF03
Hi Eric,
Thank you for your question. If the microwave is not heating, there are some parts that you will need to check to see which ones are causing the issue. You will need to check the line fuse, the secondary door switch, the monitor door switch, the magnetron, the high voltage diode, the hood thermostat and the thermostat. I hope this helps. Thank you and have a great day!
1 person found this helpful.
Was this helpful?
Thank you for voting!
Abel
May 5, 2022
Hello, what is the pin size? 1/4 or 3/16? Will this capacitor fit on JVM6175EF1ES GE Microwave?
For model number JVM6175EF1ES
Hi Abel,
Thank you for your question. We do not have information on the pin size, but the capacitor is listed under your model number and it would be the correct part for it. If you need help placing an order for it, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
Was this helpful?
Thank you for voting!
Ian
March 25, 2024
The microwave has a louder buzzing noise when on. It was working fine, then while running made small noise before the normal operating buzz became louder. It does not heat. Everything else is functional.
Is this the magnetron or diode? Or something else. Turntable and door sensor work fine
For model number JVM6175SK2SS
Hello Ian, thank you for getting in touch. Based on the description that you have provided, the issue is most probably with the high voltage diode, part number PS239843. It is an electrical current control device inside the microwave. It provides high voltage that powers the magnetron. You may need to replace it to fix the problem. We hope this information helps!
M-wave oven works as it should, BUT it produces a loud buzzing noise intermittently, never for more than 1-2 seconds, and so far, NOT when heating. It might go hours without buzzing, then start out of the blue. It continues for a short time after unplugging. Right now, I am plugging unit into power only before use. It sounds like it comes from high, toward back of unit, but not sure.
For model number JVM7195DK1WW
Hello Tom, thank you for getting in touch. We believe your microwave is having this problem because of the faulty high voltage diode, part number PS239843. You may need to replace it to fix the issue. We hope this solves your problem!
Hello Barry, Thank you for contacting us. This part holds a charge of electricity in the high voltage circuit of the microwave and powers the magnetron, which then converts the current to heat. We hope this helps you.
I place an ohm meter on the high capacity diode, should the needle move on the meter when testing?
For model number JVM3670W03
Hello Steven, thank you for your question. When testing the continuity of the Capacitor, the results for a good Capacitor would be no continuity. I hope this helps, and good luck with your repair!
Was this helpful?
Thank you for voting!
Brent
January 6, 2018
The house fuse blew for the for the microwave. I switched it back. Now the microwave has no power, no lights, nothing???
For model number JVM7195RF1SS
Hi Brent, Thank you for the question. I suggest testing the High Voltage Diode, PartSelect Number PS239843 and the Capacitor, PartSelect Number PS239120 with a multi meter checking for resistance, they may have blown with the fuse. Hope this helps!