This knob accepts a D-shaped shaft. Sold individually.
NOTE: The manufacturer has updated this knob. It may be smaller than the original but will function the same.
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Troubleshooting
This part works with the following products:
Range.
Part# WB03K10265 replaces these:
AP4363671, 1473247, WB03K10265, WB03K10242
Customer Reviews
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★★★★★
12 Reviews
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★★★★★
★★★★★
Barbara W - February 1, 2018
Verified Purchase
Perfect parts
Parts came in time and worked as expected.
★★★★★
★★★★★
Lillian A - June 16, 2021
Verified Purchase
Great Part, worked as described
I ordered a knob fir my range and it worked perfectly
★★★★★
★★★★★
Myrna F - April 2, 2019
Verified Purchase
Perfect fit,,, fits right!
I'm so thankful for the parr!!! Always scared to use stove. Now we could use it without fear! Getting ready to order another knob. 1 at a time, kind of pricey.... but well worth it! I need to buy all 5 of them!!!
★★★★★
★★★★★
John S - January 9, 2019
Verified Purchase
no sweat. part fit perfectly.
Delivery took more than expected time but it was around the holidays so understandable.
★★★★★
★★★★★
Daniel C - January 10, 2019
Verified Purchase
Easy repair
Worked fine great service,the gentleman I spoke with did a great job
★★★★★
★★★★★
Eric M - March 18, 2019
Verified Purchase
Worked Perfectly
Simple, easy and fit like the old burner knob.
★★★★★
★★★★★
Leslie P - March 4, 2019
Verified Purchase
Easy fix- perfect.
part came quickly
★★★★★
★★★★★
Kristyn J - May 24, 2024
Verified Purchase
Works perfectly
Love it
★★★★★
★★★★★
Robert B - February 7, 2018
Verified Purchase
Easy repair
All 3 knobs worked perfectly
★★★★★
★★★★★
Grace B - March 6, 2018
Verified Purchase
Replacement
Original knob made of plastic. Replacement is steel. Original knob should have been made with steel and then it wouldn’t have to have been replaced. Paying over $50 for a knob is disgraceful
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 1 reviews.
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9 questions answered by our experts.
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Joyce
February 5, 2018
I broke the pin that inserts into the stove on the knob which has the power boil control. A couple of questions: Can i get a new pin? Can the pin be glued back on, and if so, what type of glue? Do you have the knob with the power boil setting? Thanks!
For model number CGS990SET4SS
Hi Joyce,
Thank you for your question. The pin or extension on the underside of knob that goes on the shaft that comes out from the oven is not sold separately. If you would like to try and glue the piece back on, you will need to use some type of super glue. The knob with the power boil option is available and the part number for it is PS2339712. I hope this helps. Thank you and have a great day!
5 people found this helpful.
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Connie
November 13, 2017
I need to replace the knobs for the burners, is part # ps2339711 all I need ? Will these work for all the burners?
For model number cgs9808sem1ss
Hi Connie, Thank you for the question. If you are replacing the full set of knobs you will need 4 of the Part Number: PS2339711 burner knobs, and 1 Part Number: PS2339712 burner knob. There is also 1 Part Number: PS2339713 thermostat knob for the oven. Hope this helps!
Two of the knobs are broken and need to be replaced. As i have 2 would you suggest to get 5. I never use the lower “oven” sonthat one is basically new
For model number CGS980SEM1SS
Hello DG, thank you for your question. These knobs have been changed from the original and are not the same size. If you would want all the knobs to look the same and be the same size you would have to replace all 6 of them. Otherwise the new knobs will be smaller than the originals. The knobs are as follows: 2 of Part Number: PS2339712, 3 of Part Number: PS2339711 and 1 thermostat knob Part Number: PS2339713. Please enter the part number into the site for current price and availability. Good luck with your repair!
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Mike
August 30, 2021
Hi, I need a new knob for the warming oven. We ordered the knobs for the burners, but this seems to be a different part. Can you please help? Thx, mike
For model number CGS985SET1SS
Hello Mike, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS2339713. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
Hello Toni, Thank you for contacting us. I have researched the model you have provided and have found the part you are looking for is PartSelect Number: PS2339713. Thank you for your inquiry, good luck with this repair!
The right front burner knob receiver for the d-shaft is spread out and now won't work very well. If the new knob is a different size, do i need all six knobs?
For model number C2S980SEM1SS
Hi Lee,
Thank you for your question. If the knob for the front right burner is not working, then you will only need to replace the one knob and not all six. The part number for the knob is PS2339711. I hope this helps. Thank you and have a great day!
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John
December 7, 2021
The replacement knobs for range go in too far and will not ignite the range
For model number Gs980sem1ss
Hello John, Thank you for your inquiry. You may have an issue with the ignition switches or burner valves. Good luck with your repair.
Hi CJ, thank you for the question. The control knob, part number PS2339711, you have mentioned, is the price for one knob only. They are sold individually. We hope this information helps!
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Charles
May 20, 2019
Part number wb03k10265 is smaller than original and will not go on shaft but you say it's a replacement part. How do i get it to work on the shaft?
For model number CGS980SEM1SS
Hi Charles, thank you for your question. All you should have to do is slide this knob on to the shaft. Are you sure that you chose the correct knob when ordering? Your appliance have three different kinds of knobs. Part 2 in the Gas & Burner parts diagram, and then also parts 711 and 712. I would suggest double checking. I hope that helps. Good luck with your repair.
