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Ron
December 11, 2023
Not getting all the soap out of cloths and not spin cycle cloths very wet!
For model number WTW4800XQ2
Hello Ron, thank you for reaching out. Based on our understanding, we would recommend checking the drain pump, part number PS11751719, to fix the issue. We hope this helps!
The water spurts in, instead of normal filling, on the cool/warm/hot settings MOST of the time. However, it does fill up to the right water level--it just takes longer. It almost sounds like you would constantly turn the water off and back on when filling. Sometimes this also happens with the cold setting. And sometimes when it is doing this, it stops spurting and will run normal. I just ordered and replaced the water intake valve, thinking this was the problem, but this did not solve the problem. I'm not sure what other part I need to replace.
For model number MET3800TW0
Hello Al, thank you for reaching out. Based on our understanding of the issue, we would suggest replacing the washer timer, part number PS11748661, to solve the problem. Glad to be of help!
