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Lisa
July 14, 2022
I need to replace both the right and left drawer slides in my freezer. Is part #WPW10120018 interchangeable for replacing the right and left side slides, or is their a specific part for each side?
For model number WRF535SMBM00
Hi Lisa,
Thank you for your question. Yes, this would be the correct part. It can be used on both the left and right sides of the freezer wall. If you need help placing an order for them, customer service is open 7 days a week and anyone will be happy to assist you. Please feel free to give us a call. We look forward to hearing from you!
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Vicki
August 1, 2018
I am looking for a replacement part for my deli drawer; the lid will not stay in position when i pull the drawer out. Of course, the piece that's broken is on the same side as the temperature control. Is this the correct part or do i need another? Thank you.
For model number GI6SDRXXY02
Hello Vicki, Thank you for contacting us. I have researched the model you have provided and have found the part you’re looking for is PartSelect #: PS11738134.This kit includes both the right and left side end caps, and the pins which hold them in place. Good luck with the repair!
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Rashad
November 2, 2022
I need to replace the freezer drawer slide rail on the right side - Is that #W10120018 - are the right and left side rails the same serial number?
For model number 596.72003016
Hi Rashad, thank you for reaching out. Yes, this is the right part number for both freezer drawer slide rails of your model. If you require assistance to place an order, please contact customer service. We hope that helps!
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Caroline
February 1, 2023
iS THIS THE RAIL FOR THE FREEZER DRAWER?
For model number GB2FHDXWQ02
Hello Caroline, Thank you for your inquiry. We are showing that this is one of the freezer drawer slides for the model number that you have provided. Good luck with your repair.
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Debbie
February 2, 2023
1. The slides for our fruit and vegetable drawers are broken. We need to replace the center slide and the right hand slide. What are the part numbers and do you have the parts? 2. Do we have to stick the top of the center slide to something? Any help is appreciated.
For model number Krff305ess
Hello Debbie, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is Part #: PS11752912 for the Center Rail. The Side Rails are sold as part of the Shelf Frame, Part #: PS11752993. The Center Rail fits into the Shelf Frame. We hope this solves your problem!
Hi Justin, thank you for reaching out. The part number PS11748594 is used on both the left and right sides of the wall and is sold individually, one per package. We hope that information helps!
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Walter
May 25, 2023
Freezer Door only opens about 10 inches, seems like something is blocking runners in the guide rails.
For model number gb2f-idxwso7
Hello Walter, thank you for your inquiry. To fix the issue, you may need to replace the drawer slide rail, part number PS11748594. It supports the freezer drawer as the drawer slides in and out. It is sold individually and can be used on both the left and right sides. We hope this solves your problem!
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Part Videos
Replacing your Whirlpool Refrigerator Drawer Slide Rail
Customer Repair Stories
Average Repair Rating: 3.8 / 5.0, 2 reviews.
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Sorry, we couldn't find any existing installation instruction that matched.
Broken black plastic spring mechanism inside freezer rail
Remove rail and removed broken black plastic spring mechanism with new one and then replace rail.
Ronald from WESTERVILLE, OH
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
7 of 12 peoplefound this instruction helpful.
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The freezer door wouldn't stay closed
Replaced the rail and slide baskets. Also readjusted the basket. This was extremely easy and saved me close to $500
With the Fix app, you can quickly and easily find information on your appliance, along with videos and articles to help you fix it.
"Like magic. I took a picture of the model number on my refrigerator, and the app identified it right away … Very convenient. I'm impressed." ★★★★★ - Clever Jeff
★★★★★
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