This OEM Center Rail is a white plastic part which supports the crisper frame, which holds the crisper. Fifteen inches long and white in colour, if broken, the support may no longer hold properly. Refer to your model number and user manual to see if this part will be right for your appliance. This part is a very easy repair which only takes a few minutes and does not require any tools. Just slide the crisper drawers out, lift out the glass shelf, slide the new rale into place and replace the glass shelf and crisper drawers. This part is sold individually and not as part of a set.
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Terry R - October 30, 2023
Verified Purchase
Was the correct part
This is the second time I have replaced this part. It breaks just behind the rail tab on the front of the shelf. I believe it is a defective design. I bought 2 and I expect it to break again. Regular use, no kids.
★★★★★
★★★★★
Acupuncture Wellness Center S - June 22, 2023
Verified Purchase
Quick fix, Easy purchase
The part fit perfectly, easy to install and seems to be of same quality as the original. Item arrived faster than expected. Appreciate that Partselect has videos on how to install/replace parts- I will check with Partselect in the future should I ever need another replacement part. So happy to have the drawers working again!
★★★★★
★★★★★
Gary D - June 8, 2023
Verified Purchase
They made it easy
Was able to locate the part I needed once I had the model number of the fridge. The part break down made it fairly easy. Came in sooner than expected. Might have been able to find a better price but it worked out fine.
★★★★★
★★★★★
Neil M - May 31, 2023
Verified Purchase
Basic repair
Easy enough to do. Fits as good as original part. Poor design. A small piece of plastic supports both crisper drawers.
★★★★★
★★★★★
Margaret L - May 13, 2023
Verified Purchase
Exactly what I needed. Perfect fit.
The part was perfect. I'm glad I was able to find your site.
★★★★★
★★★★★
Ralph T - April 28, 2023
Verified Purchase
easy-to-use
don't replace refrigerator parts are easy to replace
★★★★★
★★★★★
Matthew H - April 12, 2023
Verified Purchase
Easy Repair
Not much to it. It was fairly simple to find the model number and then the part. The video showed exactly how to remove the old part and install the new one.
★★★★★
★★★★★
Dale H - March 15, 2023
Verified Purchase
Part for refrigerator
All positive... was able to find part number very easily, and order... got part very quickly. Very happy with service, will use again.
★★★★★
★★★★★
Daniel W - January 5, 2023
Verified Purchase
Perfect
Awesome easy repair.
★★★★★
★★★★★
Katje F - January 4, 2023
Verified Purchase
Quick and easy
The part was exact and arrived quickly
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Customer Repair Stories
Average Repair Rating: 4.7 / 5.0, 38 reviews.
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2nd time the frame and rail has broken
Removed the old frame and removed the metal rod from the front of the old and slide it in to the new frame. Then I took a piece from the old frame, measured the distance to the center of the two shelf brackets mounted inside in the rear of the refrigerator. Then I drilled two holes in the salvaged piece and mounted the piece as a support under the new frame using #8 sheet metal stews. This will prevent future breaks.
Crisper Frame broke at midspan in rear; glass shelf left taking all the load
Replacement is pretty simple using the video provided on PartSelect--might just need a small screwdriver to get the front metal brace exchanged (also in video). Real issue is the frame design; it's bad. There is no support provided for the rear edge of the shelf at midspan, which causes the frame/center rail to bow and fatigue back there, eventually breaking with constant use of the crisper drawers coupled with shelf load. To remedy this, after replacement I cut a 6 inch length of 1"x1" post, painted it gloss white, and wedged it underneath the new frame right where the center rail attaches in the back (glass shelf below provides the wedge base). There is no interference with the drawers if the wedge is against the back wall, and you really can't see it. Should work to keep the stress off the plastic. Other ways are obviously possible; this is what I had around the house.
Middle support for fruit and Veg drawer was broken and the Utility drawer front broke off.
Easy- took off fruit and veg drawers out. Added support under the glass in middle. Put drawers back. For Utility door just replaced.
COLLEEN M. from NORTH TONOWANDA, NY
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
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Crisper Frame was cracked at the back and piece that deli drawer cover snaps into was broken on right side
Removed crisper drawers, removed glass, removed broken crisper frame, removed deli drawer cover, removed glass and removed deli drawer. Removed left and right pantry end caps and installed new pantry end caps. Re-installed pantry drawer, glass and drawer cover. Assembled new crisper frame with parts from old according to video instructions, installed center rail and installed new crisper frame . Re-installed crisper drawers and glass. The videos were extremely easy to follow.
Center rail between crisper drawers had broken leaving drawers exposed to excess moisture and food odors.. Pantry drawer lid hinge tab had broken and was discarded, leaving Deli Pantry Drawer with no closure. Bottom of pantry drawer had cracked front to back allowing food and liquid to accumulate u
Center Rail: Removed the crisper drawers. Removed contents and the glass shelf above the the crisper drawers. Positioned the center rail as shown in the diagram, but it was not an easy fit so afraid it might get broken by forcing it, rolled the front edge of the glass shelf support slightly outward which enabled the rear tab of the rail room to engage into the rear shelf bracket and the "front tab" of the rail to slip into the notch at the front edge of the glass shelf support.
Pantry Drawer and Lid: Lid was already long gone so I just slid the cracked pantry drawer out of the refrigerator, cleaned the surface under the drawer, placed the new drawer on the slides and in it went. The drawer lid was another finesse it in without breaking the hinge tab so had to position it slightly on the diagonal and popped it into place.
Now the crisper drawers glide silently and effortlessly along the side rails with the new center rail in place while the deli drawer lid raises itself automatically with a gentle grasp of the drawer pull.
It had been so long since those parts had busted I had forgotten how the assembly was supposed to work. It's like having a new refrigerator.
Removed the top glass above the vegetable drawers and slipped the center rail in place. And I would like to add that I would do business with this site again!
Frank I. from FREMONT, CA
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
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over time, the plastic center rail and deli lid showed signs of wear and breakage
Basically, you are doing the same thing that you do when you clean your refrigerator. You are taking the shelves apart to get to the rail. The hardest part of the repair is cleaning everything and returning it back to like new condition. Real easy repair. the deli door can be a bit tricky. Just put one end in first and you can put some slight pressure to pop the other end in.. The refrigerator is 6 years old so plastic parts will begin to break over time. Good Luck!
Just removed drawers and glass plate. Put in divider and replaced drawers and glass plate. I was done in 5 minutes. no tools required.
Richard from PHOENIX, AZ
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
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Too much weight on shelf over time caused it to crack down middle
Removing the old pieces & figuring out how to separate the front trim so it could be reinstalled on the new frame took the longest! (released the securing tabs with a screw driver). Reinstalling the new parts were straight forward, "no problem". (epg)
Removed glass shelf and inserted plastic running bar for drawers
Geraldine from LANOKA HARBOR, NJ
Difficulty Level:
Very Easy
Total Repair Time:
Less than 15 mins
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Questions and Answers
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10 questions answered by our experts.
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Rob
December 9, 2017
We have two fruit/vegetable drawers and between them there is a white guiding support which has broken on one end - likely due to the weight of goods stored in the drawers. In its broken state, it measures 13-7/8 inches long about 1-1/2 inches wide and about 2 inches deep. The diagram is not clear in picture or description if this is the center support bracket or not? The two fruit/vegetable drawers will slide into this bracket and be supported by it in the center of the fridge going from front to back. Printed on the part is "127964" and it says "hips" if that helps. Can you please confirm this is what I need to order?
For model number WRF535SMBM00
Hello Rob,
Thanks for your question. The center rail would be the part you are referring to, though we show it to be 15 inches in length.
I hope this helps.
34 people found this helpful.
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Roger
October 25, 2017
How long is this rail? I need to know if it will fit.
Hi Roger, Thank you for the question., According to the online 1" grid this rail is 15". Hope this helps!
11 people found this helpful.
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Tami
July 2, 2019
We have replaced the center rail twice and it's broken again. Is there a more durable option to the plastic rail?
For model number GI6FARXXB07
Hi Tami,
Thank you for your question. This would be the only rail listed for this model. If you purchased the rail from us recently and it broke, we provide a one year warranty for all of our parts and we would be happy to assist you in replacing it. If you ordered the part from a different company, you will need to contact them to see if they can replace the part for you. I hope this helps. Thank you and have a great day!
7 people found this helpful.
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Janice
July 15, 2019
I have a two door refrigerator the left side has a small center piece the length of the door which turns and secures the door in a notch at the top of the door and this is broken- what is the piece called and where can i get a replacement piece?
For model number WRF535SMBM00
Hi Janice, thank you for your question. That is your mullion. I have listed all three color options below so you can choose the correct part. Good luck with your repair.
Our refrigerator is about a year old. After stuffing a lot of veggies into the crisper drawers the center drawer rail cracked (part # 12796401) and the piece that this center drawer rail clicks into has cracked. I see the center rail but how do i replace the shelf support that the center rail clicks into? Thank you!
For model number WRF555SDFZ
Hello Sarah, thank you for your question. The part the center rail clicks into at the back and front is part of the frame itself, Part #: PS11752993. Here is a video for a similar part that might help! https://www.youtube.com/watch?v=F-HaOvfheSU
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Tiffany
January 14, 2022
Wondering if this part would be a fit for our fridge model as there's also another part (#WPW10671238). Their descriptions are exactly the same so wondering what the difference is and if this one will work! Thanks!
For model number Whirlpool WRB329DFBW00
Hello Tiffany, Thank you for your inquiry. We have researched the model number you have provided and do not show this part as compatible. The compatible part number for your model is WPW10671238. We hope this helps.
Hello Kris, thank you for writing. Yes, for your peace of mind, we offer a 30-day return period. Good luck and have a great day.
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Margaret
March 17, 2023
Will this center rail work on the above model number?
Amana refrigerator purchased 10/20/2008
Thank you,
For model number AFF2534FES
Hello Margaret, Thank you for your inquiry. We have researched the model number you have provided and confirm that this part will fit your model. We hope this helps you.
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Maria
December 14, 2021
Does this kit works for kitchenaid KBFS25ETWH00?
For model number KBFS25ETWH00
Hello Maria, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is PartSelect Number: PS11752912 for the Center Rail. The Rail is not a kit, it is an individual part. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Marcie
March 28, 2023
Will it fit my refrigerator?
For model number Whirpool frieg. Wrf535swhz02 wil it be right for this model #
Hi Marcie, thank you for reaching out. Based on our research, the center rail, part number PS11752912, will fit your model. Glad to be of assistance!
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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11752912
Manufacturer Part Number: WPW10326469
