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ZBD3900C00SS General Electric Dishwasher - Instructions

All Instructions for the ZBD3900C00SS
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Dishwasher not draining properly
After reading about this problem on an appliance repair forum, I learned that it is usually caused by a faulty piston valve. The valve is located under the rear screen filter and can be removed with your fingers. The parts arrived very quickly and we saved $$$ by not having to pay for a service tech visit and "mark-up" on the replacement parts.
Parts Used:
Valve Body Gasket Upper Tower Cap Piston and Nut Assembly
  • Buddy from Round Rock, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
4 of 6 people found this instruction helpful.
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Missing lower rack wheels
The repair was as simple as it could be. The real story is being able to find and replace the missing wheels. Your website makes it real simple to find the proper parts, order them and receive them in a few days. Your parts person; Jason was very nice to send me a little note concerning my order. I appreciate that personal touch. I will be a regular customer with that kind of service. Well done/Good Job.
Bill
Parts Used:
Lower Front Dishrack Wheel
  • William from Ballston Spa, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 3 people found this instruction helpful.
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Would Not Fill Up With Water , So The Pump Would Not Build Presure
Turned off electical and water - took fillter screen out of inside, unscrewed cap took out valve and replaced it
Parts Used:
Piston and Nut Assembly
  • STEVE from WATERLOO, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 6 people found this instruction helpful.
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Broken rack roller for upper tray
My suggestion is to replace all four rollers at the same time since they are all the same age. Fortunately, four rollers come in each pack you order. You need to remove the end cap on borh metal rack rods which takes a little doing. You cannot just pull the caps off. You need to twist the end cap to free up the little catch at the rear of the end cap. Once the end caps are off, just pull of the old rollers and install the new ones, replace the end caps and you're done.
Parts Used:
Upper Roller and Axle - Kit of 4
  • Laurence from Clinton, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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Leaking
I first made a bad assumption that the leaking dishwasher was from the gasket. I replaced the gasket and it still leaked. To find the leak, I took the body off of the dishwasher and ran it to find the leak. It was from the solonoid connection. I took photos of the leaking motor unit and very easily replaced the new motor unit by matching the placement from the photos. The hardest part is tipping the dishwasher on its side and mopping up the water.
It was very easy. All you need is a nut driver and a Phillips screwdriver. Even an over-domesticated, non- tool user can do it.
Parts Used:
Motor and Pump Kit
  • Holly from Watertown, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
4 of 6 people found this instruction helpful.
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Had cracked roller
Snapped right in
Parts Used:
Lower Rack Wheel Kit - 8 Pack Upper Roller and Axle - Kit of 4
  • Gerald from BLUFFTON, SC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 9 people found this instruction helpful.
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Motor and pump kit was easy, but the panel was a bit difficult. Lining up pnl to mount and adding the nut plates.
Remove two front mount screws from counter top
Lower dishwasher floor feets
Pulled electric leads cover and disconnect electric leads
Pulled dishwasher out and leaned on it's back
Sorry missed a step turn off breaker to dishwasher
Removed water line and drain hose
Removed motor/pump using only a socket setup and cross tip screw driver
Installed new motor/pump using same tools as removal
Stand dishwasher back up push back into space and reconnect all item mention in removal
Turn back on breaker
Ops check dishwasher
Done.
Parts Used:
Long Front Panel Motor and Pump Kit
  • Roderick from SNELLVILLE, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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Frozen soleniod valve
Pulled washer out about 6" without disconnecting any hoses. This way i could use both hands from the left side & front after i took the kick plate off.
Parts Used:
Drain Solenoid Repair Kit
  • Ronald from MONTGOMRY VLG, MD
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 3 people found this instruction helpful.
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Holes in bottom of silverware basket
Removed old basket, put new one in. New basket fits but it is larger then the old one so it takes up more room leaving less room for dishes. My dishwasher is apartment size.

Service from PartsSelect was very prompt.
Parts Used:
Silverware Basket (Grey)
  • Jane from Clifton, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 10 people found this instruction helpful.
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Dishwasher would not drain.
The dishwasher was in a rental so I didn't want to spend the money for a new one. The part was expensive compared to a new (cheap) dishwasher. The order was shipped promptly and arrived when I expected even though it was Christmas time. The part fit perfectly and everything is back in place.
Parts Used:
Rinse Aid Fill Cap Motor and Pump Kit
  • Thomas from VICTORVILLE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
4 of 7 people found this instruction helpful.
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My wife had been washing dishes in the sink for a while but after Thanksgiving we loaded up the dishwasher . It wasnt making the usual noises and we realized that it wouldn't drain any water.
We ordered the pump kit by model number and it was a perfect match.(It was on our door step in 2 days with normal shipping!) Three bolts and a couple of electrical connections later and the pump was off The install was just as easy. The instructions were very easy to follow.It's great to find a company these days that knows what it is doing and does exactly what it says it will do.
Kudos and thanks!
Parts Used:
Motor and Pump Kit
  • Dennis from Cookson, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
3 of 4 people found this instruction helpful.
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leaky dishwasher
remove water connection; shut off circuit breaker ; follow the suplied directions; reassemble washer . job done - leak gone. Wife happy.
Parts Used:
Impeller and Seal Kit
  • kenneth from ocean isle beach, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
5 of 10 people found this instruction helpful.
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Dishwasher not draining fully
Removed screws on the drain pump filter screens at the back of the dishwasher, unscrewed the check valve, screwed in the replacement unit, and re-affixed the filter screens.

I lived with the drain problem for 6 months and reviewed on line trouble shooting which all pointed me to a pump or solenoid valve problem. I pulled the unit and disassembled everything before noticing that the rubber washer/stopper at the top of the check valve had erroded away and was not preventing water from pumping back into the cabinet when the drain pump kicked on. Always check the condition of this check valve first if you dishwasher is not draining properly. It was so easy once I found the bad part.
Parts Used:
Piston and Nut Assembly
  • Lyle from Saint Chalres, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
3 of 4 people found this instruction helpful.
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broken off end caps, top would slide off, frustrating.
did it by hand, carefully flair out the plastic piece only enough to slide it into the metal rail.
Parts Used:
RACK SLIDE END CAP
  • Paul from Blairs, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
3 of 4 people found this instruction helpful.
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Part of a roller on the upper rack had broken
I removed screws holding the rollers to the side of the dishwasher. I pried the end caps from the slide. I removed the broken part from the upper rack. I then replaced the broken rack roller, inserted into the slide and screwed the rollers which hold the slide into the sides of the dishwasher.
Parts Used:
Upper Rack Slide Upper Roller and Axle - Kit of 4
  • Janice from Murphysboro, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
3 of 4 people found this instruction helpful.
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All Instructions for the ZBD3900C00SS
106 - 120 of 616