Ordered new element from PartSelect. It arrived shortly. It did not match the original. Guy at appliance store explained how I could connect the wires on the new one. It still did not fix the problem. A repair man tried for 2.5 hours to fix it with no success. Now I will return the replacement element in the return envelope provided.
The old part, including lightbulb and socket, had corroded into place, and the glass light cover was stuck to the socket. I used a dead blow hammer and a dowel just under the diameter of the hole to tap on the back side of the socket to loosen it and get it out. The metal tabs on the old socket were folded back to make it fit better (?), which made it harder to remove. Lots of muscling of the part to get it out. Easy to install new part once old one was out of the way. An experienced person would have removed the old part and installed the new in no time.
The parts I used worked great, my issue is the parts I need to return.
I have tried to call, but NO-ONE answers the phone. I have sent emails, but all I get is an automated response telling me to go to the web site. Partselect is the worst company I have ever dealt with, I need to return about $100 in parts and I cannot get an automated return form or someone on the phone. I will NEVER do business with them or recommend them to anyone. In a nutshell they SUCK as a company.
Replaced the oven light with a new one but it burnt out as soon as I turned it on. Therefore I decided a new socket may help.
My whirlpool apparently has the old style socket which is pictured in partselect part #PS12584564. The old style socket has to two metal arms that retain it against the metal reflector.
The part that will come (#PS12584564) however is the new style that whirlpool has changed to, apparently. It is not as pictured. The socket and the reflector have different retention devices.
I used screw drivers to bend the two metal arms away to release the socket. Then I had to use allen wrenches to bend the reflector's retention tabs away.
Once I had the old socket, reflector, and lens replaced I just followed the video on partselect for part #PS12584564
The oven's lower heating element needed replacement
Watched the video and realized this was something I could do myself...bear in mind I'm not exactly a handyman! Took me about 30min as the oven also needed some cleaning...my tenant definitely needs to use the self-cleaning!
I have to note, although the heating element was covered by Maytag's 10yr limited parts warranty, I decided to purchase from PartSelect since Maytag could not provide a ship date and I couldn't keep my tenant waiting! Supposedly Maytag had the part in stock but their warehouse was behind because of the pandemic...what a lame excuse! Almost a month later, Maytag has yet to ship the part! Needless to say, am very disappointed in Maytag's after sales and warranty program! I get the impression, they just wanted to pressure me to buy the new part!
Lastly, was very pleased and impressed by PartSelect's customer service! Their website was very easy to use, less expensive than buying direct from Maytag and the part was shipped same day! Thank you PartSelect!
Replaced the broken front glass panel from my Whirlpool oven
I removed the stainless steel front panel from the door after removing the door from the oven. The glass panel is stuck to the panel with 4 strips of double-sided tape. I first had to use some B'Laster PB Penetrating Catalyst (some solvent I found in my garage, as I could not find any WD-40 and the lockdown prevented me from going to Home Depot) to loosen the original tape strips. I removed them after soaking in the catalyst spray for about 5-10 minutes using a 1.25" metal putty knife. Once that was mostly removed, I used Goo Gone to remove the rest of the tape residue.
The original tape was about 3/8" thick and 1/4" wide. I have a large roll of double-sided tape in my garage, which is 1/2" wide and 1/8" thick. I tripled up the 4 strips so the glass would not bend when sandwiched between the stainless steel panel and door. Once the tape strips were down, I removed the adhesive cover and placed the glass panel on the steel panel. I reassembled the door, and mounted it back on the oven.
The hardest part was removing the old tape & residue. The oven works great now, and I'm glad I was able to get the glass from this site.
Very Simple, I recommend pulling the old gasket in sections, and popping the new gasket metal holders in the holes as you go. You can't mess it up. For the ends, I tucked them in using a pair of needle nose pliers, but any small slender tool, such as a thin screwdriver, will work.
I trouble shot and traced out to electrical short in face panel and found burnt wires. I've been a licensed electrician for years and it takes alot of comon sense to trouble shoot and find problem. I found schetch-matic of appliance and searched computor and found partselect.com and tried it. It wasnt no time and the part was at my door. Thank you partselect and i would use them again in the future. billy
I snapped a bolt on the main power terminal block when connecting the pigtail.
Removed the small metal panel covering the main power terminal in back of the electric range. Removed the nuts holding the red, white and black electrical wires from the range using the appropriate socket (there will be two nuts on each bolt end). Removed the two screws holding the main power terminal block with appropriate screw driver. Connect the new main power terminal block to the range using the two screws. Reconnect the red, black and white electrical wires coming from the range using one nut for each wire. IMPORTANT: do no over tighten the nuts because the bolts could snap. Reconnect the pigtail and secure the small metal panel covering the main power panel.
![](https://partselectcom-gtcdcddbene3cpes.z01.azurefd.net/12348164-1-S-Whirlpool-W11171119-6-amp-quot-Surface-Element-1200-W.jpg "6" Surface Element, 1200 W – Part Number: W11171119")
