Models > WM3431HW > Instructions

WM3431HW LG - Instructions

All Instructions for the WM3431HW
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Leaking Hot Water Intake Valve
I received the part needed within a few days from ordering. I immediately removed the leaking part with the new part. It was a very simple install, and my washer is now leak free. If you think you cannot do these simple changes, think again, it's much easier then you may think. Remove the top cover of your washer machine by taking off the two screws in the back. Remove the hose clamp with a pair of pliers and pull off from the intake valve, of course make sure your water valve is shut off before starting. Remove the two prong clip. Using your pliers, disconnect the main hot water hose. Use a Phillips screwdriver to remove the two screws that holds the valve in place. Remove and discard it and replace with the new valve. Follow the steps and your done, it's that easy....TC
Parts Used:
Water Inlet Valve - Hot
  • Thomas from Commack, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
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My Washing Machine was not draining properly
The machine was making a grinding noise instead of draining. I spoke with the LG rep on the 800 line and was told to call a repair man. The Parts select diagram helped me to identify the part I needed. It was clear enough that I was confident it was the right one. Three days and six screws later the machine was working fine.
Parts Used:
Washing Machine Drain Pump
  • matt from Fuquay Varina, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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slow water leak
Pull the washer away from the wall to get behind it. Unplug the electrical power cord from the wall. I removed the top cover by unscrewing the 2 screws on the back of the washer. Slide the cover back about 1-2 inches towards the back of the washer and then lift the cover up and remove. It might be a little tight to slide back, you may need to wiggle the cover side to side or give it a good smack. The water inlet valve is directly at the top inside of the washer. I saw a slow leak dripping from the hot water inlet valve onto the back side of the drum. Turn off the water supply valve at the wall and then unscrew the supply water hose from the water inlet valve at the back of the washer. Disconnect the electrical connector and water hose from the inlet valve inside the washer. From the outside of the washer on the back, remove the screws holding the water valve and lift out the valve. Install in reverse order.
Parts Used:
Water Inlet Valve - Hot
  • mark from pleasant prairie, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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Water will not Drain
took out the drain pump and replace with a new one
Parts Used:
Washing Machine Drain Pump
  • Nate-Talisha from Miramar, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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Increasingly noisey while on spin cyle
Disconnected power. Removed washer top, upper front control panel, and front panel. Removed hoses from washer drum housing. Removed cabling and support springs and stabilizers. Removed drum housing from cabinet. Removed bolts that secure the two halves of housing. Removed rotor from drum shaft. Removed stator from housing. Supported drum housing and with hammer and punch, removed drum shaft from bearings. Replaced bearings and seal and reassembled in reverse order.
Parts Used:
BEARING,BALL BEARING,BALL Rear Tub Gasket
  • Craig from Pisek, ND
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
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would not drain
During my troubleshooting, I removed the bottom to access the drain pump. I had to cut some wire ties so that I could make removing the wires easier. After checking the pump and putting everything back together, I determined that the pump itself was bad. Pump impeller should not rotate freely! After receiving new part, I installed it relatively easy. I didn't have to remove the bottom since there was enough room through the access hole. Just make sure to make where wires go before removing old part.
Parts Used:
Washing Machine Drain Pump
  • Timothy from Williamsport, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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my lg washer wasnt draining
It was so easy. i searched my model it brought up this site and the most common problem popped up without my even asking and recommended the part. i got it one week later and it was so simple to fix. a repair man wanted three times the part price to come to my home twice and would have had to wait longer. you guys were very helpful
Parts Used:
Washing Machine Drain Pump
  • chris from glenwood springs, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Water not draining from tub, error code "OE"
Found great Youtube video, followed step by step. Only difficult part was getting the tub gasket clamp back on. But all in all pretty easy. If tub won't drain and weird noise coming from pump do not hesitate to do it yourself and save some coin!
Parts Used:
Washing Machine Drain Pump
  • Robert from Ogdensburg, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Water was not draining and was making a grinding noise
This was very easy to instal. The aplaiance repair co. wanted $240 my LG is six years old and would rather buy a new one if I had to spend that much, so I gave it a shot and it took me 20 min to install the part. Told my wife she owed me $ 180 for my labor.
Parts Used:
Washing Machine Drain Pump
  • Chris from Walla Walla, WA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Washer not draining & grinding sound when it hit the drain cycle
Followed the instructions that a fellow DIYer posted in PartSelect and a few I watched on Youtube. Pull out the detergent drawer, remove the back screws, slide the top off, unclip the control board, unplug Power & One more switch so that I could move it aside. Take the gasket retention wire off the door gasket & tuck it inside. Remove the screws in the bottom & top. Then slide the front panel, including the door up (not easy) and out. The part received was only the pump motor so I had to take a few pictures before so I knew I got it together right. Remove drain houses, pump screws, slide pump back and remove pump. A few more screws to remove the pump from the housing & replace with new pump. Put it all back together. It works! It only took about 45 minutes
Parts Used:
Washing Machine Drain Pump
  • Robert from Odessa, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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The drain pump impeller broke away from the pump.
We drained the water from the washer via the tiny hose/filter located at the lower left corner of the washing machine. The unit was then pulled away from the wall, unplugged and the hoses disconnected. At this time, we used the wet dry vacuum to suction the water that remained in the drain hose. We tilted the washing machine back until the front of the unit was 18 inches or so off the floor. We used the foot stool to hold the washer up in the air so that we could work on the pump. Replacing the pump was as easy as removing a few screws, unplugging the electrical connections and removing the faulty pump assembly from the plastic housing. (Be sure to mark what connector goes in what terminal). Re-assemble. Re-connect. You are ready to go. It took more time to ready the washer than it did to replace the part.
Parts Used:
Washing Machine Drain Pump
  • PAMELA from DE SOTO, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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the water inlet was leaking
pulled off top of washer to get at the inlet valve disconnect two hoses take two screws out and then you put it back together the way you took apart and your done
Parts Used:
Water Inlet Valve - Hot
  • gerald from wis dells, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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drain pump stopped working due to water in the case
ordered part from Part Select and it was here very quickly,but the part came damaged (not the fault of Part Select). I ordered another one and PartSelect had it here the next day. I watched the video on how to replace it and it was very helpfull.The particular part I replaced (pump motor) does not seem very durable. I will buy an American made washer the next time I need one. I will use Partselect in the future and recomend it to others.
Parts Used:
Washing Machine Drain Pump
  • David from Mt. Pleasant, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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Drain pump making noise and water wasn't being pumped out
I watched a video of how to replace the pump and it showed taking the top and front off to get to it. I actually found this could be done by removing the back panel from the washer. There were two hose clamps you have to squeeze and slide up and two wires going to the pump. There are three screws holding the pump that need to be removed from the front of the washer. Once these are removed all you have to do is push a tab down and the motor slide right out. The pump assembly can also be reached from the bottom of the washer.
Parts Used:
Washing Machine Drain Pump
  • richard from rustburg, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Washer would not drain
Tipped the washer on its side to expose the bottom, removed the plastic lid adjacent to the pump after removing the screws holding it , then, using a flat head on a pry tab pulled out the pump, removed the hoses with pliers to complete the extraction, swapped the pump on my bench. . assembly is reverse of disassembly. .
Parts Used:
Washing Machine Drain Pump
  • Eugenio from West Valley City, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
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All Instructions for the WM3431HW
61 - 75 of 83