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Sorry -- but my 5 yearold replaced this broken item -- He helped by slipping off the old broken one and sliding in the new one -- No tools were necessary -- after all it was the silverware basket ...
Looked under machine, saw wire going to heater was burned off.Seal on heater failed, water leaked onto terminal, shorted and burned, ruined plastic terminal nut.Replaced heater and wire terminal, and nut, took minutes, works great.
First I identified the problem by checking the plug ends of the heater coil with an ohm meter. I quickly odered the part and when it arrived a few days later, I simply pulled off the electrical connectors, unscrewed the two bolts, removed the old/broken coil, put in the new coil and tightened down the nuts snuggly. Nothing to it. I then had to reset the error code and it is working like new.
I did not relize that the drain hose was in two parts. Naturally I ordered the wrong half. So after I relized my mistake, I re-ordered the correct part. Once the correct part was received the repair was easy and went well.
I removed the lower front panel of the dishwasher to expose wheels and opened door and removed two screws holding washer to cabinet. After raising leveling feet pulled washer out to expose bnotton ow dishwasher. Removed the electrical wires form the heating element and removed screw caps holding the heaqting element in place. Removed the old element and inserted the new, then reversed process to get it back together. It was very easy to do following the instructions I received when I ordered the part.
remove 2 locks on metal roller guides. remove top basket. turn upside down on counter.remove spray arm by pryng one side in and lift out then push other side down and the out. install same as removal. line spray arm and turn clockwise til you hear a click.install basket and install locking plugs.
Removed the bottom plate/cover. Unscrew top from bracket. Lucky,had just enough room to pull washer out. Only 6 in. Sleeve had broken off. Needle nose plyers to unhook spring. Slide sleeve over hinge. Hard Part///. Pull spring back into place. with door shut. good luck.
I simply had to hook up the power cord to the dishwasher so i could plug it into the outlet rather than direct wire the appliance. Everything went very smoothly. Everything needed for installation other than tools was provided. Easy to follow instructions if you know a little about electrical wiring.