VBSR3100B3WW Hotpoint Washer - Instructions

The washing machine was a making a very loud noise when it got to the end of agitation and though it did complete the cycyle it was beginning to snag clothes under the agitator....don't know how. Found that the agitator coupler was cracked in 4 places. Washer is only a year and a half. 4 family washing..so I wanted this fixed quick. The part came super quick..like two days and I was not expecting it for 4 - 10 days...so great and it was cheaper than other places I checked even with paying shipping! I watched the video of installing the coupler--very helpful! I removed the agitator, then removed the agitator coupler....this was already done before the part arrived. When the new coupler arrived, I just had to drop it down onto the spline...there are grooves it must fit to...then I applied the hold down bolt. I used my wrachet/socket to tighten it, but you can use an adjustable wrench. I'm short so reaching down into the washer bowl to get to tighten the bolt was a little ackward..should have used a stool. The loud sound the washer was making before replacing the part stopped and I am back in business...doing ugly washing....LOL! One thing I will mention....nothing to do with the part...but I had without thinking placed the agitator back into the washer bowl....WITHOUT bolting it down..then put the agitator on top of the old coupler. So this made it lock in place under the agitator. My agitator does not have an opening at the top after removing the dust cap inside so there was no way to knock the coupler down and out from the top by putting a long wrench or something down through the top of the agitator(the video shows how to do this also)...sooo....because the agitator coupler locks in place behind moveable clips, I took eight butter knives and wedged them behind each clip on the underside of the coupler pushing each back and was then was able to separate the agitator coupler from the agitator by pulling it forward with my fingers...so don't test putting the agitator over the coupler without first bolting it down! This is all a lot to say about such a small part but this small part is crucial to being able to complete a wash..an ugly wash that is...haha!

Ordered new knob,came two days later.Really inpressed with their Service.Installed new knob within seconds.Took longer to open the plastic it was in.If you need parts,I would suggest ordering them thru PartSelect.com.

I had no intention of trying to fix the washer myself after reading about how to do it, only because I didn't know what half of the words were referring to. But once I watched the video, and I saw that the part was going to cost less than $15.00 (shipping included), I thought I would at least try it before going out and buying a new machine. The washer in the video was slightly different than mine, but I recognized the parts from my machine and mine was actually easier to replace than the one in the video. I just pulled off the agitator, unbolted the old agitator coupling and replace it with the new one, bolted it back on and lined up the agitator grooves with coupling and that was it. It worked and saved me a lot of money. I once had an appliance repairman tell me that if your washer or dryer lasts 7 years nowadays, you should consider yourself lucky. Mine is 7 years old, so I thought I would have to replace it. I didn't particularly want to pay someone $100.00 to come to my house and tell me it couldn't be fixed if I was going to have to buy a new one. But fixing it myself was very easy. Written instructions never would have worked for me, but the video was very helpful. Thanks!

I used the video instructions sent to my email and everything worked perfectly as instructed.

My 45 year old son did it in the shop, and it only took a short time before we were washing clothers again, and no water on the floor. The part came through the day after I ordered them. Thank you very much

Remove agitator remove retainer screw and using Prybar lift off the old coupler ..... After removal use heat gun and wire brush to remove plastic residue from the splines of the motor shaft ... While the shaft is still warm line up the splines from the new coupler and using the mallet force the coupler on the shaft ... Install the retainer screw that comes with the coupler and snap on the agitator ... Done

Opened the package - put it on just like the old one. Didn't take 5 minutes. Good as new.

I pulled up on the fin part of the agitator exposing the gear coupling. I unbolted the nut on top with a 12 mm socket. Once the nut and washer were removed I pulled up on the gear coupling and slid it right off. Reversed procedures to install the new one.