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I needed to acquire and install a mounting plate for an over the range microwave
I attached the mounting plate to the wall as directed in the installation instructions which I had downloaded from GE. This procedure took 45 minutes to complete. I was then able to mount the microwave.
Followed the instructions on your website and a YouTube video. The diode was at a 90 degree angle which made it a little trickier. Unfortunately the repair did not resolve the problem. I ended up buying a new microwave for temporary use for less than ordering any more parts. We are pleased with your website, instructions, ease of installation though!
Microwave does not have power at all, though outlet has power
unplugged power cable / unhooked front vent / unscrew the monitor panel / slide up to dislodge / take the fuse out and put in the new one in / fuse is located right in front of monitor panel once its open might be covered by wirings / you can unpin the cables from the panel to make it easier for you just make sure to put it back properly or you can have somebody hold the panel for you. Installing the fuse is easy waiting for the parts is crazy......
When door was opened, the microwave would turn on.
Looked on line and found a you tube that said to check the door micro switches (there are three of them. Found one of the switches had an actuator that was stuck down. I got the actuator working but problem was still present. Another you tube showed how to repair the contacts in the switch and that solved the problem. however the plastic piece that holds the switches was broken and would not hold the switches securely. Ordered that piece and a new switch. Remove the vent plate on top (one phillips) and the control panel (one phillips). The switch holder is held in place with 2 phillips and is a little tricky to get it out and undo the wires. Once out, it's just a matter of putting the switches into the new holder and reinstalling it. Google the model number and the problem and there's virtually a you tube to repair ANYTHING.
Opened door to get food put more food in closed door it wouldnt work
Everything worked on the display light inside worked but when you closed the door and set time it would start counting down but not heating nor would the turntable turn. Started reading troubleshooting chart and first thing I did was removed the cover and checked door switches and found primary door switch wasn't working so I ordered a new one installed it and it worked. Anyone doing this has to be very careful because of the stored energy in the capacitor is strong enough to kill. My micro is only 2 years old so I was hoping it wasn't anything major.
So my microwave was turning on and operating but nothing would get hot or even Luke warm. After watching several online videos on the problem I replaced the line fuse, diode, and the magnetron. I figured why waste time and just do all 3 while I have the thing apart. I discharged the capacitor with a light bulb first before doing anything. Also had to pop the safety pins on the outside screws to take the metal housing off the microwave. Then Wallah! Everything is working and the food or liquid is hotter than it ever was. The only think that bothers me a little bit is that after the microwave shuts off, I can hear a few crackles or faint pops for about 5 seconds. I wonder if this is anything to worry about. Comments appreciated.
I REMOVED THE TOP PANEL OF THE MICR0WAVE AND THEN REMOVED ONE SCREW TO REMOVE THE CONTROL PANEL. rEMOVED OLD SWITCH. SNAPPED IN NEW SWITCH AND CONNECTED WIRE. REPLACED CONTROL PANEL AND UPPER PANEL.
Oven wouldn't sensor reheat & error code on display
I looked at the exploded pic on your web site to find the location of the sensor. Next I removed the cover by unscrewing 15 screws then swaped the sensor and re assembled! Works great! Fixing it my self I saved at least 150$ and did not have to wait all day for a repair man who probaly would not have the part on the first visit.
The power was on but the Microwave would not start.
This is an above the range microwave, use 2 people to remove it. I set it on a table and removed the outer cabinet. I then used jumper leads to discharge the capacitor. I removed the control panel (taking a picture to ensure proper wiring on assembly), then I removed the latch board. Once I had the latch board out I removed the monitor switch (which is the middle switch) and tested it for continuity. This is a normally closed switch. I tested the other two switches as well and found these (normally open) switches for continuity to be good and the monitor switch to have a short. This switch should show continuity when the door is open and should show no resistance when the door is closed. (Take care removing the switches) After I received the parts I installed them in the new Locker Holder and installed the latch board (ensure to follow the latch board adjustment steps located in the control board). I then attached the wiring to the control board and then plugged in the unit. I tested the unit to ensure it functioned correctly. I then installed the outer cabinet, and then installed the unit above the range (Use 2 people for this process). Overall an easy fix you just need to ensure you follow safety procedures (especially when dealing with capacitors. Take a lot of pictures of the wiring and of the components and take care with the latch board or you'll have to buy a new one when all you really needed is a monitor switch.
Frost build up on bottom to ice bin and delivery chute in door creating ice blockage
Remove the ice bin. Turn the ice maker selection to "OFF" Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one. Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug) Move the selector from "OFF" to "ON" Replace the ice bin and close the freezer door
When removing a non-working door switch, you will see a hooked piece of plastic on the holder locker that looks like a latch. If you try to pull it back in order to either remove the bad switch or install a good one, it will likely break. Instead, you need to pivot the switch (It pivots on a little post which is fitted into a hole at the corner of the switch) out of position so that it is not held back by the 'latch'. Then lift the switch out. If you have to use lots of force anything, you're doing something wrong. Reverse all this when installing the new switch.
