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Dryer kept throwing the E1 error indicating the thermistor needed replacement
Unplugged the Dryer first. Removed the two screws from the bottom panel using a 1/4 socket and removed the panel by pulling down and out. Reached behind the blower and removed the connectors from the old thermistor and then the thermistor itself by removing the two 1/4 inch hex head screws. Replaced with new part and after screwing back in, reconnected the wires and replaced the panel. From start to finish, it took me about 20 minutes.
I googled the problem and determined that the thermistor was faulty. I found your web site from which I ordered the replacement part. The part arrived within a week. The replacement was not particularly difficult, but the space was very tight (without removing more panels and covers). I just kept at it and got it installed and the dryer works fine now. There are several pertinent videos on you tube, none of which were my particular model, but the combination of them led me to a successful installation.
Pulled the back panel off with nut driver , reached in removed belt from pulley , disconnected the spring , removed the the 1 bolt holding the bracket . Put the new one in , in reverse order . Very simple , maybe 15 minutes total . While back is off , shop vac out any lint !!
Pretty easy repair and I am not very handy. I believe they engineer these machines so you hire someone to do the job. They could place that part in an area where it is easier to get to, like a door on the side or something
Message indicated something amiss in the motor circuit. Followed Instructions in the on-board manual. Turned out to be the internal-bias thermostat, and the exhaust air thermistor both. Changed faulty parts, cleaned lint from the system and we are off and running again. Thank You. DW Pranger
Maintenance - cleaning out the lint chute (most makes)
Lint can build up inside the dryer, and can cause a fire in EXTREME cases. If your model has a back panel that exposes the entire chute, this job is much easier. Unscrew the chute from the machine to remove it. Inspect and clean all the lint out, especially the bottom, next to the fan blower. The other version machine has a panel at the top that is welded on. Remove the two screws at the top corner of the rear bulkhead, where the chute is. Gently pull this inner panel away to free the top of the chute from the rear top panel. Then pull the chute down and out. Follow the reverse to complete the job.
Took door off with a Phillips screwdriver went to hardware store with door so he could match up the 6pt screwdrivers that were needed. No more then 1 hour to do.
Use the adjustable wrench to remove the water line. Remove the dryer vent line. Take off the screws on the main back panel, the screws connecting the top. Place both off the side. Unscrew and remove the parts connecting to the heat line located on the left side. Remove the front unit screw attaching the heat line to the bottom of the dryer. Remove the four screws connecting the top and bottom of the heat line together. The two on the left side is a huge pain, make sure you have small hands to be able to reach on the side of the line. Pull the bottom of the heat line loose. The heating element is inside the line. Replace element and put everything back in the order it was removed.
YOU NEVER SENT ME THE PARTS!!! I had to drive to a parts store to find them. On January 17, 2024, I tried to call you when the parts did not arrive and your recording said there were no reps available and you hung up. WE CANNOT GET HELP TO CANCEL THIS ORDER. We have been going in circles with PartSelect and shipping. SO, how do I get my refund of the $107.26 for the parts that I never received!!
