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KSUP27QDWH05 KitchenAid Refrigerator - Instructions

All Instructions for the KSUP27QDWH05
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Refrigeator would not drfrost...
I just removed a few screews and took the cover out of the ice box. Put my voltage meter to the refrigeator and realized the the unit was not defrosting...I then got the part number and entered it in on your web site. A few days later my part arrived. I put the part on and in just about 20 minutes I was up an running again...Thank you Part Select for fast and great service. I own 35 rental properties and having a online appliance parts store really saves me a lot of time and money.

Thank you
Curtis Hall
Parts Used:
Bi-Metal Defrost Thermostat
  • Curtis from Pikeville, KY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench set
27 of 44 people found this instruction helpful.
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ice would not fall from ice maker
I ran all the ice maker module tests that I could find online, I tried cleaning the contacts inside the ice maker control module, nothing worked...so I finally decided to purchase a new control module. I had already had the module out and taken apart a few times, so the new one was very easy to install. Just removed the entire icemaker from the fridge, removed a few screws, took off the old module, put on the new one, replaced the screws, re-installed the icemaker in the fridge (it just slides in and out similar to a shelf). And 30 minutes later I heard the first batch of ice cubes drop! And by morning the bucket was nearly full. After two weeks of no ice and trying to fix it myself - the family was glad to have ice again (it was July in NC!). In retrospect, I should have followed the advice I found online and ordered the new part sooner and saved all of those frustrating hours of trying to "fix" the part myself.
Parts Used:
Icemaker Control Assembly
  • Greg from Cary, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
22 of 30 people found this instruction helpful.
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The old resevoir needed to be replaced
The repair was incredibly easy -
1. Turn off the water at the water line for the fridge
2. Disconnect the pressure fittings for both lines running to the resevoir.
3. Remove the old resevoir
4. Install the new resevoir and run the lines back to the orginal fittings.
5. Reconnect the fittings, turn on water.
6. Drink water!
Parts Used:
Water Dispenser Reservoir Tubing
  • Fred from Martinsburg, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Socket set
34 of 66 people found this instruction helpful.
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The auger drum had broken, not allowing any ice cubes to be crushed or dispenses through the door.
Initially I removed the cover to the auger and auger drum. Then the split ring locking washer had to be removed. I used a needle-nosed pliers and small screw-driver to pry that off. The auger arm could then be removed, and the auger blades removed. This proved to be the part that required the most patience. The blades need to removed and returned in their exact pattern. Someone else suggested taking a digital picture of them before removing them; this is a good suggestion that I failed to do. Once the blades are returned, all the other parts can be replaced in reverse order. Put the screws back in, and you are finished.
Parts Used:
Ice Bin Auger Drum
  • Evan from Grand Rapids, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
21 of 27 people found this instruction helpful.
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Refrigerator/Freezer not cooling
Disconnect power to refrigerator. Removed all food from Freezer. Removed all Shelves and shelf clips. Used phillips screwdriver and removed 6 screws from lower rear panel covering evaporator coil. Removed panel. Pulled plastic fan blade off top of motor shaft. Unclip top front of black motor retainer clip which then allowed the rear clip to unhook. Removed clip. Then removed 3 wires from fan motor, noting proper location for replacement. Slide the fan motor out to the left. Installed new motor. Reinstalled clip, hooking rear side first. Then rehooked the 3 wires. Slide fan blade back on top until secure. Tested everything at this point before reassembling rear panel. Then replace rear panel, replace the 6 screws, replace shelf clips and shelves and replace food. Very easy to do and saved about $150 over a service call to troubleshoot and re-visit to install after getting part
Parts Used:
Evaporator Fan Motor - 120V 60Hz Fan Grommet
  • Walter from Cairo, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
21 of 27 people found this instruction helpful.
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Plastic nozzle that dispenses water broke off
the parts sent included two replacement kits which at first was confusing. I determined that I only needed the one with the black tubing for my Kenmore refrig. Turned off water supply and vacuumed up all the dust bunnys behind refrig. Removed bottom grate on refrig where black tubing attaches at the other end. Released water left in tubing at dispenser. I did not have to remove the front panel. Removed one screw attaching the nozzle to the dispenser. Decoupled tubing at the far end, more water came out here too. Pulled out upper end of tubing a couple of inches and snipped off. Attached tubing to new tubing with thin wire (as others here recommended) and had my husband pull at far end while I pushed slowly at the dispenser end. Once through reattached screw at top and recoupled at the bottom. Mission accomplished!
Parts Used:
Nozzle and Tube Kit
  • Catherine from Mount Pleasant, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
18 of 19 people found this instruction helpful.
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Clogged Ice shoot in freezer door (curshed ice)
First remove the ice container from the freezer
and dump all of the ice. Remove the four
screws holding the front ice container cover. Remove the control arm screw and bracket from the bottom of the ice container, remove crusher housing (screws and retainer clip). Remove nylon
bearing nut on front of auger shaft (left handed threads). Remove crusher blades and spacers (remember order of blades and spacers). Remove broken floating baffle. Replace baffle and reverse removal procedures.
Parts Used:
Floating Baffle
  • Lue from Wichita, KS
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Wrench (Adjustable)
20 of 25 people found this instruction helpful.
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Over flowing Icemaker
Ice Maker would seem like it was the valve was leaking and Ice would build up at the rear of tray.
After listening to it cycle, (drop ice and fill) valve would open up again about 20 minutes later.
Over flowed and iceberg would form at rear.
Replaced icemaker unit and works fine now.
Parts Used:
Replacement Ice Maker
  • Thomas from Flower Mound, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
21 of 28 people found this instruction helpful.
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Ice maker would not dispense ice
1. Removed Ice cube bin. 2. Removed the 4 screws holding dispenser bracket in place. 3.Unplugged electrical connector for motor and removed the unit. 4. Removed the coupler,wiring connections and three screws holding dispenser motor to mounting bracket. 5.Installed new dispenser motor onto bracket, put on coupler and connected wiring to motor. 6. Installed newly assembled unit put ice bin back into place. Dispenser works great.
Parts Used:
Ice Dispenser Kit Motor - 120V 60Hz
  • William from Victorville, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
20 of 25 people found this instruction helpful.
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The Ice Maker Deflector Broke and Needed Replacing
I first removed the ice bin from freezer. There were four nut screws on back of ice bin cover that I removed with a screw driver, giving me access to the deflector. The deflector has two prongs that attach it securely to the ice bin, I used a phylips head screw driver to release the prongs from the deflector. I installed the new deflector by placing it through the bottom portion of deflector area, using the phyllips screw driver I engaged the prongs of the deflector into slots on ice bin. There was a hook on the back side of the deflector that went over a metal rod that controls the ice cube release. Then replace front cover of ice bin with the four nut screws and returned it to the ice maker location.
Parts Used:
Deflector, Ice
  • Tony from Victorville, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
17 of 19 people found this instruction helpful.
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Water began to leak under the refrigerator. Source looked like it was coming from control valve suppling water to ice maker and water dispenser.
Followed instructions supplied. It was relatively easy and the parts fit exactly right. Sears wanted twice as much for the part and service would have charged me another $100 to come to my home. I saved over $100 doing the project myself.
Parts Used:
Water Tube Kit
  • jesse from hacienda heights, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
21 of 31 people found this instruction helpful.
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nozzle on water dispenser broke off.
First, turn of the water supply. Then remove the snap on grill from the bottom front of the refrigerator. Disconnect the black hose from the white hose and drain the hoses into a suitable recepticle. Then remove the 1/4" screw that holds the nozzle in place. Cut the hose off just behind the nozzle bracket and tape the end of the new hose to the now exposed end of the existing hose. From the bottom of the door you can now gently pull out the old hose while pulling in the new one. Re-attach the new hose to the existing white hose and replace the 1/4' screw to the new nozzle bracket. I reccoment using 1" wide tape and only going around the tubes once. Too much tape and you won't be able to feed it through the small hole at the bottom of the door. Have someone feed the hose from the top as you gently pull from the bottom.
Parts Used:
Nozzle and Tube Kit
  • Tom from Roseville, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
16 of 17 people found this instruction helpful.
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paint on bottom of ice maker was flaking into ice
1. shutoff water
2. removed 3 screws holding old ice maker. A small nut or screw driver is needed to get into a somewhat tight area
3. detached electrical connector
4. cut indicated area for water inlet to lie in
4. attached new electrical connector (no splicing needed)
5. attached new ice maker with 3 screws
6. put on water
Parts Used:
Replacement Ice Maker
  • Richard from Newburgh, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
17 of 21 people found this instruction helpful.
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broken crisper & shelf unit
my order was processed and received withn 3 days. Replacing the parts on my kitchenaid refrigerator was straight forward, since the design was made for quick removal for cleaning of parts, with no tools required.
My only recomendation to KitchenAid would be possibly design the weak points a little stronger so they do not break in the first place.
Parts Used:
Crisper Drawer Meat Drawer Cover and Shelf Frame
  • Dennis from Billerica, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
17 of 21 people found this instruction helpful.
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Slow to produce ice & tray damage
Removed the top two screws and one on the bottom which attach the ice maker to the side of the freezer. I unclipped the wire bundle from the side of the ice maker and unplugged the connector, totally removing the unit . The maker came with several different wiring setups, but I just used the existing. The contol arm on the new unit basically snaps into place and the above process is reversed to install the new unit. My old ice maker had an accelerator which blows cold air to the bottom of the tray to speed up ice production. This component was undamaged and by taking off the new units outer end cap and borrowing the clips from the old unit, this component can be installed on the new ice maker.
Parts Used:
Replacement Ice Maker
  • Tim from Leander, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
16 of 19 people found this instruction helpful.
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All Instructions for the KSUP27QDWH05
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