KDTM404EWH3 KitchenAid - Instructions

Pulled dishwasher from under counter, attached link to spring, hooked spring back into frame/chassis, threaded link through pulleys, attached other end of link onto door, reinstalled dishwasher under counter. All's well. Note-I purchased an extra link anticipating that the other one will fail. They're cheap enough.

1. Open the dishwasher and remove the two plastic grommets about halfway down on either side of the opening. Then remove the two screws under the grommets.

2. Remove the kick plate under the door. May have to lower unit by turning the feet using the adjustable wrench.

3. Make sure you have enough slack in the water input line and electrical wiring that you can pull the dishwasher out about 12 inches or more.

4. There is a spring and nylon rope link on both sides of the unit. Probably just one link is broken, but the replacement comes with two, so you can replace both or save one as a spare. Look at the good side and it should be pretty self explanatory how it attaches. I found it easiest to first thread the link around the lower pulley, then attach the link to the spring, then spring to the rear support, then the link to the door.

5. Reverse (2 to 1) to reinstall the dishwasher.

This was the second time I had this problem so I knew the symptoms and remedy. The tools needed were two nut drivers a ¼” and 5/16” along with a flat pry bar and Phillips screw driver. I started by removing the lower front panel by removing the two ¼” screws on either side. The lower panel will lift up and then can be removed by pulling on the bottom. There is a flat sheet metal piece behind the front panel with insulation that can be removed very easily along with the front panel. When the front panel is removed it exposes the front legs that may need to be dropped to let you lift the dishwasher over the tile (if you have ceramic tiles). The next step would be to remove any ties to the counter top if it is attached. Mine were attached by the two straps on either side with Phillips screws. After the top is free, lower the front legs by lifting the dishwasher with the flat pry bar and threading the legs up into their holders. With the legs lifted the dishwasher can be pulled out to expose the tension springs located along the sides at the very bottom. Chances are the ropes are broken off the plastic holders that fit over the door hooks.
Remove the plastic guides by removing the 5/16” nut from the middle of the lower roller. Remember to note which hole the screw is coming from this also sets the tension for how fast or slowly the door drops. Placing the nut closer to the front will drop the door slowly and toward the back will drop the door more quickly. I placed mine in the middle hole. When the plastic guides are removed attach the nylon pope to the spring and attach to the back of the dishwasher. There is a hole located on a flat piece of sheet metal the spring will attach to at the back of the dishwasher (if it is broken). Check the other side if it is still in tact. With the spring in place weave the rope around the plastic guides then pull the springs to help get the plastic end over the door hook located at the bottom of the door. Repeat this operation for the other side (kit has a both sides covered) and reinstall dishwasher in cabinet.
Steps
1) Remove front panel (1/4” nut)
2) Release Dishwasher from Cabinet
3) Lower front legs
4) Pull Dishwasher out from under Cabinet
5) Remove Rope Guide (5/16” nut)
6) Install new Rope Guide (Supplied in Kit)
7) Attach new rope to Spring and attach spring to dishwasher
8) Weave rope through rope guide
9) With door closed pull spring to relieve tension so rope can be attached to door
10) Repeat for other side (Kit has both sides)

Easily pulled old gasket from channel. Soaked new gasket in warm water. Cleaned debris from channel with wire brush and CLR. Starting at top-middle, gently pressed new gasket in place. Used a gentle push-pull technique on the corners. Used fingers to smooth gasket all around. Closed door and kept latched for 2 hours. Ran dishwaher to check for leaks.

I called an experienced plumber, who balanced and installed my new dishwasher properly, using the brackets I ordered from Parts Select, after an INEXPERIENCED plumber had tossed the factory-provided mounting brackets out with the shipping carton. Relief!

After unscrewing the dishwasher, I pulled out the washer, I saw that the springs were attached just by strings that were broken... I just used the strings from an old lanyard, retied everything, and did not need the springs! works well!

The repair was easy. You will need to make sure any screws securing the dishwasher are removed at the top front of the dishwasher under the counter and above the top of the dishwasher. Then pull the dishwasher out exposing roughly 18" of each side of the dishwasher then use a socket to remove the screws holding the tracks in place, 4 in total on each side. Then install new tracks and slide dishwasher back into place and secure.

Pulled dishwasher out from under counter. Relaced cord with plastic hook attaching spring to door. Very easy.

Very impressed with Partselect.com. Full schematic of dishwasher made it easy to select part.

Delivered in 1 day. Fantastic. Highly recommend

Easy...easy....I first watched YouTube videos on how to fix our problem. We replaced both tracks and also the rack adjuster on both sides of the rack. The entire repair took about an hour and most of that time was spent finding the tools at our house!! I ordered the parts on a Sunday evening and they were at our house on Tuesday!!! Will use this sight again if repairs are needed.

First off, this part does not look like a seal. It seems more like a trim piece. It is the only part along the bottom of the DW door so it is indeed a seal, and the DW was leaking after I replaced the seal around the tub and the door. First take off the inner panel of the door by removing the Torx screws on the edge and the hinges. Pay attention to which hole each screw came out because they are different lengths. Gently separate the inner panel being careful with the wires going to the detergent dispenser. The seal is held on by 5 small hex head screws on the bottom of the door panel. Remove the old one and install the new one. Put the door panel back together and on the hinges. Good luck.

Followed a video, pretty straightforward. Be sure to clean all the area. My husband used cotton swabs to clean all the gunk.

Remove two screws at top that fasten dishwasher to cabinet. Slide dishwasher out to expose the two links that attach the door to the springs. Fit the new links to the springs and door.

I replaced both upper rack tracks because the spot welds on one of the factory tracks failed after 18 months. The welds just rusted away and let go. The other track appeared to be close to failure so I replaced both of them. This repair is actually quite easy, but in order to change the tracks, you must pull the appliance out at least a little more than halfway in order to reach the screws that hold the tracks in place. There are four such screws on each side -- they are fastened through the exterior face of the tub. Here is the process:
Use a 1/4" nut driver to remove the bottom front (kick) plate from the appliance. There are two screws, one at each end. There should also be two screws fastening the dishwasher to the countertop. You'll need to open the dishwasher door to see these and remove them. At the bottom of the dishwasher again, you might need to screw the front (2) leveling feet in to lower the dishwasher and provide clearance. Once done, just (gently, slowly) pull the appliance out of the cabinet. Check to make sure your power wiring, drain hose, and water supply hose are all long enough to do this. If necessary, disconnect any of these that are too short. if your power wiring is short, as mine was, you'll need to disconnect the circuit breaker, then remove the junction box at the lower front right side of the dishwasher, then disconnect the power and ground wires.
Once out of the cabinet, use a 5/16" nut driver to remove the four screws holding each rack slide in place and remove the track. The rubber mounts will come out with the track (new tracks include new rubber mounts). Clean any residue from the track mounting area inside the tub before installing the new track. This whole replacement process should take a total of 3-4 minutes per side.
To finish up, just reverse the process. When sliding the dishwasher back into place, make sure the fiberglass insulation stays in place completely around the outside of the tub.
Because the tile on my kitchen floor does not continue under the dishwasher (tile was installed after the cabinets), it was absolutely necessary to turn in the leveling feet to get the appliance out. Since this also makes it very difficult to get a wrench around the plastic feet, I used a very small socket (3/16"?) on the top of the leveling feet stems. This makes it really easy to turn the feet.
I the appliance designers had engineered things better by fastening the tracks from inside the tub, this would be a 5-minute job. But it's still not bad at all.

I purchased this misguided by the official response to "Doug" on April 17, 2018, which at the time was labeled as "most helpful". This is NOT the little grommet in the center. This is a big grommet that goes no the supply pump. This is #14 in the diagram. (#15 is actually the clamp that holds it). If you are looking for the little grommet that goes on that stem on the central recirculation pump, that part is not available, it only comes fused on the sump, and for replacing the sump you have to disassemble the whole bottom part of the dishwasher, pumps, sensors, valves, hose...even this big grommet. A lot of work, and since you are at it, you might want to replace both grommets. If you need THIS big grommet (#14) only, then it is not so much work, just take out one clamp, one connected cable, and the grommet to replace. But check if your machine has reusable clamps, because if not, you might want to order a new clamp. Good luck!

Removed old gasket, cleaned track and replaced gasket-also quit using Cascade pellets and went back to using Cascade powder with a numerical "rating" of 6. The pellets of even 10 caused the washer to leak, obviously too much foam would not float the float to actuate the pump.