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KBRP20ERSS02 KitchenAid Refrigerator - Instructions

All Instructions for the KBRP20ERSS02
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Ice maker just stopped making ice
This was the third icemaker replaced since January 1999. Improvement need to be made in the design of the icemaker so that more than 2-3 years of life is available.
The most difficult part was disconnecting the power plug in the back of the icemaker. You must squeeze the upper and lower tabs together and pull out at the same time to disconnect. Once this is done, take out one nut head screw, lift up on the icemaker and remove from the hanger. Be careful that you don't break the plastic tabs on the hangers. Replace new icemaker in reverse, feed water supply where it must go in the back, resnap onto hangers, replace the nut head screw and snap in the power plug. It took about 2 hours before the icemaker began making ice. It has been working fine ever since. PS. I saved about $200.00 over having a repairman come in and replace the unit.
Parts Used:
Replacement Ice Maker
  • Thomas from Valencia, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver
4 of 5 people found this instruction helpful.
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Water overflowing ice maker
Removed the 3 screws that hold the ice maker in place and remove the cover and level wire. Put the cover and wire on new part and install the 3 screws. Had ice within 1 hour. A very easy job for the do it yourselfer. Suspect the heat coil that melts the cubes was not working in the old unit and cubes stayed in the tray.
Parts Used:
Replacement Ice Maker
  • James from Denver, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
5 of 8 people found this instruction helpful.
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leaking ice maker,big chunks ot ice were forming and had to remove them 2-3 times a day
removed old ice maker by taking out a couple of screws in the back of freezer,when new ice maker arrived i saw that it didn't have the same hose apparatus as old one so I easily took apart old one then took apart new one and switched them out-very-- easily done for a 61 yr old lady I might add-- also had to reinstall ice maker arm off old ice maker as new one does not come with one Then installed new ice maker in freezer I am very very pleased,sure saved a lot of money doing it my self
Parts Used:
Replacement Ice Maker
  • Linda from Johnson City, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Pivot axle for the cripser door was broken off.
I brought you the exploded view of the crisper parts on your website and proceeded accordingly. Besides the three nuts holding the end cap to the frig interior wall the temperature adjustment linkage had to be disassembled on reassemblied on the new replacement end cap. Plastic linkage parts present the problem of breakage, so one must be careful during the disassembly process. Some other type of fasteners for the linkage assembly (screw and nut, ball and socket) would be prefereable. All and all, its a machine. Wtith exploded view, what could go wrong?
Parts Used:
Pantry End Cap - Right Side
  • ROY from NEW YORK, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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Right side endcap - drawer pin broke that the flip up top uses to pivot up and down
I removed the right side endcap and rear thermostat piece behind the pull out drawer. It was fairly quick, 3 screws on the exterior of the end cap and one screw holding in the drawer thermostat. The worst part was getting the thermostat control that connects the drawer thermostat control to the rear thermostat. After playing with the control rod I was able to to snap it in successfully to the endcap with the proper rod connection. The rear thermostat goes in first, then the endcap. Quick and easy. For $23 it would have cost over $150 to call a repair guy ($120 call charge plus parts). Thanks.
Parts Used:
Pantry End Cap - Right Side
  • David from Ocean Grove, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
3 of 3 people found this instruction helpful.
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Both compartments of the refrigerator were warm.
We came home from a long vacation to discover a warm refrigerator with its contents in various stages of decay.

Turning the freezer thermostat to its warmest setting then back to cold generated clicks, and after a few tries the compressor started and cooled the refrigerator to its normal cold temperatures. But… later the compressor again failed to start, and everything warmed back up again. With persistence and turning the thermostat up and down several times a day, we could keep the fridge cold.

It was time to order parts. We needed a new start relay and capacitor for the compressor. For our Amana ARB2214CW a start relay (WP12555902) and capacitor (WP65889-4) were listed on the first page of the Partselect parts list for my refrigerator. I ordered them, received them, removed the old capacitor and start relay (which rattled when shaken). and prepared to install my new parts. The new start relay did not match the old. The old start relay fit my wiring which had a single plug with two small female spade connectors in the plug. The new start relay required wiring with two separate female spade connectors; one the normal size and one larger. Phone calls to Partselect and to Westinghouse shed no light on the discrepancy. On the second page of the Partselect parts list was a combination of a start relay and a capacitor (W10613606) that matched my electrical connector. I could see the connection in the photograph. I ordered it and it fit. Easy peazy. That fixed the compressor start problem. Every time the freezer thermostat clicked on, the compressor started. Success.

But… from our troubleshooting we now had a thermometer the freezer, and it was obvious that the temperature difference between the cold point where the thermostat turned the compressor off and the warm point where the thermostat restarted the compressor was much too wide. In addition, the knob was hard to turn and was sticky as it turned. Oiling it fixed the sticky knob problem but not the wide temperature difference problem. I ordered a new freezer thermostat (WP67003000), received it, installed it, and all is now fine with my refrigerator. The new thermostat was physically a little different from the original, but it fit and worked.

I returned the first compressor start relay and capacitor and received a refund including the shipping charge.
Parts Used:
Compressor Start Device and Capacitor
  • Bill from KINGSPORT, TN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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ice maker dripped water into ice bin, freeezing into large block of ice,
turn off water and unplug fridge. remove ice maker bottom mounting screw. just loosen the 2 top mounting screws. unplug wire harness from back of fridge. remove old icemaker from freezer compartment. once removed, salvage square endcover and reinstall on new maker. unfasten wire harness from old maker and reinsatll on new one. reinsert thermal wire in new ice maker holding bracket. remove second wiring bracket and reinstall on new maker to hold remaining wires (not mentioned on "how to-" video). remove old ice maker on/off bale and reinstall on new one. remount new maker to top mounting screws, reinsert harness plug into fridge. replace bottom screw,
Parts Used:
Replacement Ice Maker
  • charles from PHOENIX, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Fresh Food Compartment occasionally going down to 28-30 degrees F
Failure detected as Damper Control at upper rear of compartment would continuously open/close, would never stay open or closed. Sometimes the main board would turn it off (maybe a low thermistor limit?), but it would stick open a bit, and keeping letting freezer air into fridge. Could have potentially been control board, but as it turns out after disassembly of the defective damper, the internal microswitch was stuck in the closed position so it wouldn't shut off the motor. Easy fix by gently pulling the cover off the damper control, pull out Styrofoam encasement, then a phillips to remove the damper assembly. Gently push tabs to release wire connectors. Reverse the process and you're done! If I really wanted to go on the cheap, I could have just changed the microswitch, but that looked like a shaky maneuver at best. This site saved me on this one, so happy to share my experience with this Maytag and its nasty habit of freezing my milk and eggs!! :)
Parts Used:
Damper Control Assembly
  • Galen from WASECA, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Broken clips on old part
Snapped in new part
Parts Used:
Damper Cover Insert
  • Rose from OCOEE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Right side pantry end cap had a broken hinge pin
Looked at the new part to determine what I would need to remove the old part. It was very easy to figure out. I removed the old end cap by taking out the screws. Once the screws were out I popped the side of the end cap off. There is a horizontal piece along the back wall that is connected to the end cap. On the left side of this piece of plastic there is a small tab that clicks into the back wall. On the right hand end cap there is a sliding lever which controls the air in the deli tray. This control is made of plastic and appears to be pretty fragile> By gently bending this lever I was able to remove the control lever and install it on the new end cap. In all it took me about 15 minutes to complete the entire job. Very easy.
Parts Used:
Pantry End Cap - Right Side
  • John from NEW BERN, NC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Light switch wasn't working.. As I would close the door I would notice our frig light wasn't going off...
I simply removed the old switch by gently pulling down on the old switch with a screwdriver. When it was about half way out I just gently pulled down on the old switch and it popped out... I removed the two connectors attached to the old switch by pulling on the connectors with a pliers...I tried using my fingers but wasn't able to pull the connectors off so I used pliers. It worked perfectly.. When pulling off the old connectors, make sure you attach the new switch to the same tabs on the new switch... It was very easy to do and took under 5 mins.....The light switch works perfect....P.S. You should unplug the frig while making the connection just in case....Safety first....!!!
Parts Used:
Refrigerator Door Switch
  • David from Hemet, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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shut off arm was broke and so was bracket
i just took the prts apart and replaced with new part really easy and saved $185.00 easy as pie
Parts Used:
Ice Maker Shut-Off Arm Water Fill Cup and Bearing
  • brandon from Cedar Rapids, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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defective light switch
inserted a knife between the switch and the plastic interior in order to pop the switch out.
then took off the 2 wires on the old switch put them on the new switch and reinserted the switch into the plastic interior.
Parts Used:
Refrigerator Door Switch
  • THOMAS from WILLARD, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Ice cubes in bin frozen into big lumps due to water leaking into bin from icemaker. Lining of icemaker cube tray worn and damaged allowing leak.
Pull refrigerator out from wall to shut off water and power. Remove ice bin, pulling front down then out. Remove screw at bottom of icemaker, then pull down to release two clips, Pull out a couple inches to get hand behind icemaker to release wiring harness connector. (squeeze top and bottom to release clips). Remove unit. Remove wiring harness and wire bail from old unit and install on new unit. Reverse steps to install new unit. Make sure ice bin is fully inserted, or unit will not function.
Parts Used:
Replacement Ice Maker
  • Ross from Sun Lakes, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
3 of 4 people found this instruction helpful.
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Broken shelf glass
I unpacked the glass and slipped it into the shelf. Done.
What was more impressive was the delivery time. I ordered the glass at about 12:30pm one day and the glass was at my door by 9am the next morning. Even my husband was impressed with that.
Parts Used:
Crisper Drawer Cover Insert
  • Nancy from Port Washington, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 7 people found this instruction helpful.
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All Instructions for the KBRP20ERSS02
121 - 135 of 760