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KBRP20ERSS01 KitchenAid Refrigerator - Instructions

All Instructions for the KBRP20ERSS01
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Broken hinge on bottom drawer lid.
The lid that covers the front of the lower meat / produce drawer hinges upward on two small ( easily broken) plasic pins, one on each side of the drawer. One pin is moulded into each "END CAP" that also supports the drawer glides and glass shelf above. The entire end cap must be replaced to repair the hinge. The left side is easy (it's the only one I had to replace); the right side might be more difficult because the right end cap includes a temperature control.
1) Remove the two produce drawers above the lower drawer.
2) Lift off the front glass shelf support, the glass shelf, and the rear glass shelf support from below the two produce drawers.
3) Slide the lower drawer half way out. Remove the drawer lid by disengaging it from the remaining undamaged hinge pin on the OK end cap. Careful not to break the good one.
4) Slide the lower drawer all the way out, then lift up and towards you to remove it from its glides.
5) Using a 1/4" nutdriver or socket, remove the three recessed screws. Leave the drawer glide alone for now.
6) Pull the front of the end cap up and towards you about 3/4" to disengage it from a small retainig button at the top front. Pull the end cap toward you to disengage the two rear retaining fingers.
7) Using a small Phillips screwdriver, remove the drawer glide from the broken end cap and attach it to the replacement end cap. Note which end is the front before removing it.
8) Reassemble in reverse order. Again, be careful with the hinge pins.
Parts Used:
Pantry End Cap - Left Side
  • Michael from Dublin, OH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
33 of 36 people found this instruction helpful.
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Plexiglas in lid cracked after heavy object fell from shelf
This was very easy...
1. Pulled pantry shelf to fully opened position
2. Carefully pushed left lid hinge in with thumb to clear lid
3. Gently lifted lid past lid hinge
4. Right side then easily cleared right hinge
5. Reversed above =>
6. Inserted new lid onto right hinge
7. Gently pushed left hinge in with thumb far enough for lid to slip into place
8. Slipped lift side of lid into place
9. Pushed pantry back into place
10. ALL DONE! Less then 10 minutes from opening replacement lid box to cleaning up.
Parts Used:
Pantry Drawer Lid
  • Michael from Ludington, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
28 of 28 people found this instruction helpful.
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While cleaning frig, I broke the right side pin the crisper door pivits on.
First I looked at new replacement part, saw what held the part to the frig. Then removed the crisper drawers and vegie drawers and related support pieces. Used socket wrench to take out three screws and started so remove endcap. Realized endcap was attached to a piece that controls air flow to drawer, located supporting screw, removed and entire assembly came right out. I fumbled my way through the linking mechanism being very careful not to force and break anything. Once I figured out how all this worked, it went back together in a few minutes. Replaced the four screws that held the 2 pieces (endcap and airflow) to frig, replace drawer slid, replaced all draws. Done 30 minutes, start to finish. I found Customer Service VERY helpful while ordering piece, couldn't believe it was under $10 and fit exactly! Thanks PartSelect.com!
Parts Used:
Pantry End Cap - Right Side
  • Bryan from Panora, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
31 of 38 people found this instruction helpful.
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Had to replace a hose connector at the base of my refrig/frreezer
Perhaps a helpful hint:

When aI received the hose adapter/connector, I inserted the 2 hose ends only to have water drip from the connection.
I used a utility knife to remove an inch from each side, then reinserted the hoses. That made the differnce. Dry as a bone.

LG
Parts Used:
Water Tube Connector/Union - 5/16 to 5/16
  • Leo from Salem, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
43 of 76 people found this instruction helpful.
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Latch was broken on the filter cover and would not hold the filter in place.
Ordered a new filter cover, received in 2 days and installed it in about 5 minutes. Worked perfectly.
Parts Used:
Water Filter Cover
  • Ken from St. Geogre Island, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
34 of 49 people found this instruction helpful.
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Icemaker arm was broken
The tiny piece of plastic that holds the wire that shuts off the icemaker, broke early on with our fridge (after just a few months.) We superglued it, but last week it bit the dust for good.

Once I got this part, I removed the freezer door and trays, and pulled the icemaker out by removing 3 flathead screws and unplugging the cables. Laying in the freezer on the floor was a bit unconfortable, but not too bad.

Then I inspected the icemaker. There was no obvious way to remove the part without disassembling the front of the unit (where the motor is) to release the spindle and free the part, so I did that - 3 or 4 nuts was all that held it together. Once that was out, I removed the spindle, swapped out the part, and put it all back together and back in the freezer. Plugged it in and waited.

It took a while to start making ice. Like 5 hours. Now it's going pretty slow (much slower than before.) Haven't had time to look into it, but my suspicion is the rubber hose that feeds water into the icemaker is blocked with ice or kinked. In any case, we have ice now (but not a lot), and the unit shuts itself off properly. However, we went from having too much ice (thing never shut off) to too little (thing makes ice too slow), so I need to shoot for somewhere in the middle ;)
Parts Used:
Water Fill Cup and Bearing
  • Jason from Austin, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
32 of 44 people found this instruction helpful.
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The light switch on the refridgerator broke - no light.
Once I saw the replacement part I understood how to pry out the switch with a small screwdriver. Then just unplug the old one, plug in the new one and pop it into place.

The PartSelect site made it easy to correctly identify the correct part, it was inexpensive, and the shipping was fast.

I'm very pleased!
Parts Used:
Refrigerator Door Switch
  • David from Albany, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
34 of 51 people found this instruction helpful.
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needed to replace filter
Turned old one until it snapped out. Replaced it with a turn.
Parts Used:
Refrigerator Water Filter
  • Marilynn from Holland, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
30 of 41 people found this instruction helpful.
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The evap motor failed (no air movement inside of refrierater
Removed screws from cover tested for power to motor found power was on to motor but motor did not work. I went to your web site was able to locate part in about 5 minutes . Even with over night shipping the part came to about $50,00, far cheaper tha a service call would have been.

Thanks John Paulsell
Parts Used:
Freezer Evaporator Fan Motor - 115V 60Hz
  • John from Flagstaff, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
28 of 35 people found this instruction helpful.
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No ice in ice maker
Turn water and refrigerator off, use hair to thaw the ice maker filler tube, then remove the filler tube inside the freezer. Next remove the water supply line cover plate in back of the refrigerator. Now remove the speed clip at the white pvc elbow and pull out the supply line. Next, grasp the pvc elbow with pliers and pull hard to remove. The new filler tube is a 1 piece design (filler tube and elbow combined) and needs to be cut to the proper length. Mark it inside the freezer, remove it and cut to length. Now coat the outside flange with caulk or PU glue and snap into the opening. Put the speed clip on the elbow first and center it. Ensure that the spreader insert is in place in the plastic tube, then slide the supply line into the elbow untill completely engaged. Replace cover.
Parts Used:
Refrigerator Ice Maker Fill Tube Speed Clamp Clip Plastic Tube Insert
  • Dave from dunwoody, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
28 of 37 people found this instruction helpful.
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The refrigerator was freezing most products
Remove the light cover. Use a flat head screw driver to push in the tabs on the back of the program mount and pull down to expose the computer board. The Thermistor is clipped on under the vent holes on the right side. Cut both wires to remove the old thermistor strip a 1/4 inch off the remaning wires and the new thermistor wires twist both ends together crimp on the wire caps snap in the new thermistor reinstall the program board until the retainer clips snap into place, slide the light cover back on.
Parts Used:
Thermistor
  • michael from MARION, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
25 of 28 people found this instruction helpful.
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Ice Maker was leaking water and causing the ice to freeze into a block
First I removed the Ice bin, I then loosened the ice bin rail under the ice maker and removed the screw that attached the bottom of the ice maker to the side of the fridge. I unplugged the power to Ice Maker from the back of the fridge and unscreewed the two screws that secured the ice maker to the fridge. This allowed the Ice Maker to be removed from the fridge. To replace the new ice maker I simply repeated the steps in reverse.
Parts Used:
Replacement Ice Maker
  • Shelley from Katy, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
30 of 47 people found this instruction helpful.
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Icemaker leaked water into ice bin causing a glob of ice
Philips head screwdriver and ten minutes was all it took! I removed the two screws that hold the icemaker assembly in place, then pulled it out a little and disconnected the electrical plug freeing the icemaker assembly. Then I snapped the external parts off my old icemaker assembly and snapped them on the new icemaker assembly. Installing the new icemaker assembly was just as fast and easy. I snapped the electrical plug into the new icemaker assembly, then screwed in the two screws. It was making ice shortly thereafter. Glob free ice! I'm glad I didn't call a repairman. I probably saved a hundred bucks. A ten year old could accomplish this simple and easy task. No wonder the Maytag repairman has time on his hands.
Parts Used:
Replacement Ice Maker
  • Kevin from Tyler, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
22 of 25 people found this instruction helpful.
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Drain pan failed and had many leaks
Took two times getting the correct part, however after getting the correct part it took about 10-minutes to replace. Had to take the fan out. When you put the new drip pan in make sure it is positioned so that the guides on the pan aligns with slots in the bottom refrig brace, otherwise back pannel will not align correctly. The fan is very easy getting aligned in the new tray. May take a little effort. I do not know why the pan on a refrighterator that is less than 5-years old could start breaking into many pieces.
Parts Used:
PAN- DRAIN
  • Malcolm from Parrish, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
27 of 42 people found this instruction helpful.
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Would not make ice.
I changed out the water valve behind the refrigerator that controls when the ice maker and water dispencer receives water. It was easy. I removed the lower back panel to get access to the valve. Pulled the hoses out by pushing up on the ring between the valve and hose and the hose came right out. I disconected the power lines. Of course the water was disconected and power plug out prior to starting the job. I replaced the valve and reconnected the lines and power. I put the back panel back in place and turned the water on to check for leaks. The next day I had ice in the ice maker.
Parts Used:
Dual Water Valve Water Line Clip
  • Stephen from Lanse, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench set
20 of 23 people found this instruction helpful.
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All Instructions for the KBRP20ERSS01
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