KAWS850LQ0 KitchenAid Washer - Instructions

went well but alas the problem still exists.

I followed the handymans instructions very helpful

I first watched the provided video and proceeded to follow those instructions. Pretty simple, actually. thanks for your help, partselect.com

I watched the video link that was in the shipping email twice. Then I followed the instructions and was finished in 5 minutes. It was so simple. I highly recommend Parts Select

Turned machine on it’s back after removing the hose that goes to the drain, removed the bottom dust guard, I removed the hoses (take a picture before removing things so you know how to orient them when putting it back together) and drained the water first but this is not necessary (there are YouTube videos where they suggest removing the outer case, unclipping the pump and then removing the motor. This would be optimal as you don't need to deal with the water running out of the washer when you remove the hoses). Removed the 4 electrical connectors (multi-plug, 1 x two prong plug and 2 capacitor connector plugs) One of the motor hangers were broken on my machine, I removed the other one and then slipped the motor out. Removed the broken hanger and securing screws and the old rubber grommets, slipped the coupling out (had to leverage out with a large flat screwdriver). Installed new coupling and rubber on the gearbox side, 4 grommets on the motor and the other coupling on the motor. Inserted the hangers on the gearbox side and then mounted the motor. (it is easier if you turn the washer on its back so the drum moves down and gives you more room to drop the motor in from the top), clipped the motor hangers on and fastened the two metal screws, mounted the pump and hoses and reinstalled the dust guard. Turned it right side up and tested before dragging it back into the laundry. Washing again like it did when first bought it in 1998. I would recommend that when a coupling brakes, replace it as well as the hangers and grommets to make sure it has no room for play. Mine broke way too quick as I did the last coupling about a year ago, problem I think was that I had the wrong grommets causing excessive vibration and wear.

all you have to do is watch the video, it does not get any easier then this.

We search on line the possible cause for our problem and Partselect offered the possible cause and solution. We watched the video on replacing the water pump.We then ordered the pump and 2 hoses.We followed the instructions and after removing the front panel, we found out one of the pump retainer was rusted away. We tried to look for local supplier and was shock that Sears was charging 20 bucks for a single retainer, which Partselect only charge dollar and eight cents. We ordered the 2 retainers on Thursday and it arrived on Saturday afternoon. We were able to fix the problem and are very happy there was no more leak. I wish the retainers come with the pump even if you include the extra cost to the pump pricing. We could have save the extra shipping charge for ordering the retainers only. I would definitely order more parts from Partselect and recommend it to my friends. Thanks again for your help.

Tipped the washer on its side and took the pump off then the motor then the coupling.

used diagram of agitator taken from the computer to install the part. Diagram showed every part of the agitator and the order each, part went.

once I figured out how to take off the top soap dispenser it was really easy to take apart the rest of the inside cover and remove the agitator bolt, then lift off the top agitator piece and spacer. with instructions I received with the parts I ordered it was very easy to reassemble.

Pulled off the fabric softner holder, pulled out the cover for the agitator. Used a socket set to loosen the screw that holds in the agitator hub, pulled out the hub, removed the gasket from the cogs and replaced new cogs. Works like new!!!!

I purchased the part from PartSelect because it was very reasonable and it was OEM part. I have never replaced this kind of part on a washer so I figured it would take me a while. But PartSelect supplied a video showing the entire repair and that was the only reason I did not struggle with the repair. I will definitely buy any appliance parts I need in the future from PartSelect. Thanks Don

I could add absolutely nothing to the instructions given on your site. They were short, simple and easy to follow. I was so proud of just how well everything did go. We were looking at a three hundred dollar repair bill, which I did myself for about twenty bucks! To be perfectly honest, it was actually fun! Thank you so much for your site! Aerospace designer

Disconnected power. Disconnected hot and cold, and drain hoses and placed in a plastic bucket. Pulled cover off the washer. Tilted washer onto its back. Removed 2 clips holding the pump. Disconnected wire harness from motor and removed 2 clips holding motor starting with lower clip. Removed a screw from the upper clip used for shipping. Set motor aside and removed broken pieces of the motor coupler from motor and transmission. The replacement part had a metal sleeve in the center of each white plastic ring. The old part did not. This required tapping the new ring onto both the motor and transmission shafts with a socket and makes for a tight fit. Reversed the process to put everything back together. Some alignment might be necessary to place motor to transmission. I recomment wearing thin work gloves to avoid nicks from sharp edges. I didn't. Washer is spinning again and sounds a lot better.

just like video except to keep cogs in place I inverted upper agitator with all parts and bolt inserted held in place with socket and extension.