Damaged gears in both machines. Been setting around for a few years broken. Gears broke way too soon.
Simply removed damaged gears. Very simple to do. Ordered gears. Replaced gears. Both working well ( so far. ) Machines are easy to dismantle. Just be sure to put the screws back in the holes you took them out of when dismantling...no lost screws. On the smaller model, took pictures of the wire positions to be sure they were replaced in the proper order. Larger model had no wires to remove.
Repair is very straight forward. Remove the existing plate by removing the three phillip head screws. Use a regular screwdriver or knife to pop the plate off. (I cleaned the area while I was there but probably not necessary) Position the new plate with the screw holes lined up. Press down to pop the plate into position. Install original screws and tighten. You're done!
The white enamel coating was breaking off the mixer beater. There was a scrapimg noise when the beater was in motion.
I simply inserted the new beater into the mixer to see if it scraped the sides of the bowl. It fit perfectly and didn't scrape the bowl like the old one did.
First i went to the Kitchen Aid web site and found a video on how to take a part the mixer. Followed the instructions from the video and it was very easy. The grease in the machine was black so i cleaned it out of the transmission and repack it with hi-heat wheel bearing grease that i got from a auto parts store it took about a 1/2 lb. then put the gasket in and back together and put the o-ring on. Have run for awhile and it is ok. Want to say that these are very well built machine.
Removed the rear cover to inspect the speed board. Replaced motor brushes and noticed the motor body nuts were loose and 1 was completely off. Cleaned up speed board and replaced the motor body nuts, tightened with nutdriver, adjusted speedboard governor screws and with new motor brushes worked like a charm. The very rough sounding motor noise was gone and the mixer has not operated so quietly ever.
I watched a YouTube video all the way through, then watched each segment and followed along with the video. It was messier than the professional repair guy, but it worked out fine. This is not a difficult repair when you can watch a video and follow along. It saved me about $130.
Decorative plug at top of mixer fell into the bowl and jammed the mixer stripping gears
Watch U Tube video. Take care to keep track of disassembly. Hard part was to have 4 types of screw drivers to fit the different screw heads. Be sure to clean broken gear clogs out of the grease. Parts select lady was a great help. Download Parts select diagram for extra help. Time and patience!
The original screw cap would not hold the mixer bowl in place anymore.
The new part was too large for the replacement job, but we used the self tapping screws that came with the mixer and screwed them in from the bottom to open the holes a little more since the original screws were to short to hold the new plate. Then we replaced the screws with longer screws and that seemed to do the trick!
The brushes are located on each side of the tilt head of the mixer. I used a screwdriver to remove the screws, removed the brushes & replaced with the new ones. Runs great again!!