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JE1860B - Instructions

All Instructions for the JE1860B
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light out
get microwave out of cabinet. Took two people because it was very heavy. Used special hex drive socekt because of dimple in the female nut.
Parts Used:
Light Bulb - 125V 20W
  • charles from RATHDRUM, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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No rotation on the glass plate
Turned the microwave on its side. (Recommend turning it on its top. i had to fish the wire connection back to the center after it dropped away from the motor.) There is a spot under the rotation motor where an access port was stamped in the tin but not cut out. Used the small side cutter to complete the cut where tin had been left between holes. I unplugged the wires, removed the old motor by removing one screw, and installed the new one by reusing the same screw. The motor must have a reduction gear inside the case. The motor coil tested good, about 128 ohms, but it acted like there was a stripped gear inside. I wasn't interested enough to try to open the motor and confirm.

Had to go to the garage and get a small sheet metal screw to close the new trap door.

The "new" motor had scratches on it, made me wonder if it was really new, but it works fine and will probably outlast me.
Parts Used:
Motor, AC Synchronous
  • Mark from DES MOINES, IA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
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burnt out bulb
unplug oven from power
remove glass turntable
remove cabinet housing
remove burnt out bulb
order correct part
reinstall new bulb
reattach cabinet housing
install glass turntable
plug into power outlet
confirm light bulb on
Parts Used:
Light Bulb - 125V 20W
  • Allan from Waxahachie, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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runs but does not heat
I removed the main cover ( torx security bit required) and tested the magnetron, capacitor, diode and door interlock switches according to instructions found on the internet. The capacitor and diode tested good but the magnetron looked burnt and corroded on the tip. The magnetron I received was an exact replacement for the original. It was easy to replace the magnetron which arrived in 2 days standard shipping. I also cleaned the fan while I had access to the inside area. Hoping to get another 18 years use from the microwave!
Parts Used:
Microwave Magnetron
  • Scott from PIEDMONT, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Replacing burnt out bulb on microwave
To remove the outer cover of the microwave you have to unscrew 7 or 8 Phillips screws but most of them have "secure" type heads, so you need a driver with a hole in the middle, to fit over the pin on the screw head. I had one of those already, so it wasn't a problem. The metal cover is slid between rubberized strips on the front face of the enclosure and needs to be lifted and tugged out quite firmly in order to release it. Once the cover was removed, the bulb can be seen attached to the main frame of the microwave by a soft metal lug that can be bent back by hand to release the bulb and its integrated holder. The wiring harness simply pulls off of the bulb prongs and there you have the charred remains of the original bulb! I tried every appliance store and hardware store in Bismarck, but nobody had this part. When I typed in the serial number on the bulb, Partselect's site came up with exactly what I needed. Replacement was a simple reversal of the process, making sure not to over-tighten the sheet metal screws on the cabinet. Voila! We have light beams again. Thanks Partselect.
Parts Used:
Light Bulb - 125V 20W
  • Paul from BISMARCK, ND
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The rotating ring assembly
The plastic part which rotates broke and I was about to call and order another microwave. Much to my surprise, this was so easy to just slip into place. Voila!!!!!!!!! now the glass rotates.
Parts Used:
Rotating Ring Guide
  • Barbara from Camarillo, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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The turntable move intermitently and made a lot of noise.
Once I unpluged the unit and laid it on its back, I remove four screw and exposed the motor. The motor was mounted with two screws and a push on electrical conecter. I reversed the procedure and it was done.
Parts Used:
MOTOR SYNCHRONOUS
  • Laura from Greenville, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Roller guide broke where it was inserted
Replaced with new guide. Fits well and works properly.
Parts Used:
Turntable Roller Guide
  • Frank from Lapeer, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
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Frost build up on bottom to ice bin and delivery chute in door creating ice blockage
Remove the ice bin.
Turn the ice maker selection to "OFF"
Use small flat blade screwdriver to open the plastic ears on the electic plug in connectiion
Use #2 Phillips screwdriver to remove the screw on the front left side of the ice maker
Pull the ice maker forward until free of the two studs in the left side rear of the freezer wall
Check to see if the supplied water chute is the correct size for your application, if not remove the water chute from the old ice maker and place it on the new one.
Place the new ice maker in the freezer connecting the slots on the left read with the studs on the left wall
NOTE; IF THE ICE MAKER DOES NOT APPEAR TO BE LEVEL HORIZONTALLY REMOVE IT AND CAREFULLY REINSTALL IT TO ACHIEVE LEVEL
NOTE: ENSURE THE WATER DELIVERY TUBE RESTS IN THE RECEIVER TRAY
Reconnect the electrical plug ( needle nose pliers may be helpful in aligning the male plug with the female plug)
Move the selector from "OFF" to "ON"
Replace the ice bin and close the freezer door
Parts Used:
FUSE
  • Ronald from PONCA CITY, OK
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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intermittent operation then completely stopped
Unplugged microwave from wall outlet removed the cover with standard phillips #2 screwdriver and tamper proof screw bit driver. For safety shorted across capacitor with insulated needle nose pliers to discharge.
With P2 screwdriver removed 2 latch board screws and rotated latch board to access switches. Even though only the bottom primary interlock switch was mechanically broken, I replaced the upper primary interlock switch also. With a DVM I checked the middle switch which tested good. The old switches can be carefully removed from the latch board by slightly bending the lock tabs and unplugging them, installation is the reverse of removal. I tested the release button and latch mechanism before replacing the cover. I tested the microwave only with the cover on for safety. Parts arrived quickly and easy repair on an 18 year old reliable microwave. A year ago, I replaced the magnetron, capacitor and diode on the same unit which did not heat.
Parts Used:
BOARD, LATCH Primary Door Interlock Switch
  • Scott from PIEDMONT, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Light didn't work
I assumed light was burned out and got a replacement bulb.
Removed back and side screws with slight difficulity.
Was not able to remove cover. The top front would not loosen. I tried every trick in my 80 year repertoire. I gave up and put it back together.
I emailed PartSelect last week explaining the problem. So far no reply.
I am sure I have the right model # and others seem to have little trouble removing the cover.
I paid $85 + tax for the oven and it has worked well for about 8(?) years.
From what I read here, I figured I could handle the bulb replacement.
I'm just out the cost of the bulb and shipping and the oven still works. It would have been nice to have the light work again but we will just wait until it quits working and buy another inexpensive unit.
Parts Used:
Light Bulb - 125V 20W
  • FLEET from OLYMPIA, WA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Wrench (Adjustable)
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Door switch malfunction
Take cover off microwave. Check door switches to determine which one was faulty.Remove and replace faulty switch.
Parts Used:
Micro Switch
  • Sherry from PINELAND, SC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
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Door Switch went bad, Internal Fan would run every time you open the door
Unscrewed the control panel (2 screws), lift up and let hang, with a plan screwdriver open bracket holding the switch, unplug 2 wires, replace with new switch, plug in the 2 wires, push switch back into bracket. Then slide on the control panel, put the 2 screws back. Easy fix.
Parts Used:
Primary Door Interlock Switch
  • gilbert from TOMS RIVER, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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The unit would run when the door was open!
First I had to accept the fact that the unit was designed to keep non-professional people from doing any repairs. The switch was installed in such a manner that I had to break the mounting to remove the switch, then drill a hole in the mounting to secure the new switch in place.
Parts Used:
Primary Door Interlock Switch
  • Mike from BLUFFTON, SC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench set
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Turntable Stopped Working/Display Timer Would Countdown But Not Heat
With this model, you must remove the outer covering. Don't try to access the display unit from the front like I've seen in some other GE microwave videos. After removing the outer covering, the switches are easy to replace. They are very visible and easy to get to without taking any other parts off. You will see the door switches just behind the display board. Remove the switch and then remove the connecting wires to ensure you don't inadvertently brake a wire. You will need a tamper resistant star bit to remove 3 or 4 screws from the back panel. All other screws are philips head. I went ahead and replaced both switches (yes...there are two of them) and works like a charm. I saved an $800 microwave for less than $60 and know what to do if it happens again. Appears to be a common problem on this model. Thanks for others making a post...It saved me time and money reading others remarks. Good luck!
Parts Used:
Primary Door Interlock Switch
  • Steve from Wesley Chapel, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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All Instructions for the JE1860B
46 - 60 of 127