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JDB9910AWS Jenn-Air Dishwasher - Instructions

All Instructions for the JDB9910AWS
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Heard noise shorty after starting to run. Seemed to get worse at times in short time frame
Located circuit breaker for dishwasher and turned off breaker to secure power going to unit. Removed water spray bar arm inside dishwasher basin by unscrewing center nut and unclipping tabs against arm. Removed sheet metal access panels on bottom front of unit. Removed two individual plug in wires to temperature thermister. Removed 4 conductor plug wiring going to motor. Removed ground wire going to motor frame. Located plastic handle which cam locks motor / pump assembly into place. Pulled handle down gently to unlock from detent and turned clockwise to release pressure on assembly. Removed motor / pump assembly from dishwasher enclosure. Installed all new parts purchased as listed above utilizing parts breakdown aquired from PartSelect.com. Reinstalled motor / pump assembly in reverse order as listed above. Tested and ran unit with no problems. Thank You PartSelect.com, Robert.
Parts Used:
Discharge Pump Housing Motor/Pump Impeller and Seal Assembly O-RING Drain Cover Filter Support - White Suction Plate Pump Gasket O-RING
  • Robert from Tabernacle, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
6 of 6 people found this instruction helpful.
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Tub wheel wouldn't stay on
Took off old, snapped in new.
Parts Used:
Dishwasher Tub Wheel
  • Fleet from Olympia, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
7 of 9 people found this instruction helpful.
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Not washing properly. No water shooting through the jets
It takes about 5 min. to disassembled the lower jet system. As you disassemble, make sure you clean all the filters, and asses the integrity of the filters. If they are broken, you need to replace. Once you get to the impeller, you know it is broken because the lower part is loose. To replace you need to firmly hold the impeller as you unscrew the top screw. If the housing gasket is broken or too loose, replace. Otherwise you will have leak. Refer to your models diagram for proper assembly.
Parts Used:
Impeller Assembly Upper Discharge Housing Gasket
  • Manfredo from Palm Beach Gardens, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
6 of 6 people found this instruction helpful.
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Loud grinding noise when dishwasher was draining
1. Print out the "pump and motor" exploded diagram and label the numbered parts down to #11 (discharge housing assembly).

2. Unscrew the "lower spray arm cap" (#34) by hand (it just twists off), remove the "jump up nozzle" (#1), and lift the "lower spray arm" (#2) and filter guard" (#36) out together.

3. With a torx screw driver, remove the screws holding the "pump cover and secondary filter assembly" (#4), taking note how the assembly was positioned. Be careful not to lose the two plastic "lower spray arm seals".

4. Lift out the "pump housing filter" (#6) and "rinse arm assembly" (#7).

5. With a 5/16 wrench, remove the bolts holding the "discharge housing assembly" (#11). You will likely find a plastic disk just sitting there under the discharge housing assembly. This is the source of your problem. It is the lower plate that has worn loose from the rest of the assembly and the noise is from it being ground by the impeller below.

6. The simplest fix is to order a new "discharge housing assembly" along with gaskets #37 - O-ring (for "pump cover in step #3. Mine was missing.) and #38 - "upper discharge housing gasket. Three parts to order and save your exploded diagram for when you put it back together.

7. Remove the "discharge housing nut" at the top of the old discharge assembly, lift off the "wash arm support", and put both on the new discharge assembly.

8. Insert new seals where they belong and reassemble the dishwasher in reverse order.
Parts Used:
Discharge Pump Housing O-RING Upper Discharge Housing Gasket
  • Joann from Oakland, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Socket set
6 of 6 people found this instruction helpful.
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Plastic handle had split (age and wear & tear)
As the screws took a special (non philips) head, I did need to buy a special one in the appropriate size (cell phone photos help!). Then I took off the 8 or so screws inside the front door, removed the two screws for the handle, replaced with new handle and screwed the front door back together. Not hard, would have been faster without the hardware store trip.
Parts Used:
Latch Handle
  • Edward from Ewing, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench set
6 of 6 people found this instruction helpful.
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The lower dishwasher rack was rusted out
We ordered the replacement part for our Maytag model and when it came we saw that it was different than the original part. The original part had 8 wheels with a higher left hand side. The replacement part had only 6 wheels and no higher side. The replacement part would not pull in and out evenly and was a bit too narrower. We called Parts Select and told them our problem and they are going to refund us in full and take back the part they sent. Alas we will have to buy a new dishwasher. We would use Part Select in the future for replacement parts.
Alice
Cambridge, MA
Parts Used:
Lower Dishrack with Wheels
  • Alice from Cambridge, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 7 people found this instruction helpful.
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original basket fell apart
threw out the broken and put in a fantastically improved new one. very easy (would have done it sooner if I'd known it was that simple to find it online and order it) thanks
Parts Used:
Silverware Basket - Gray
  • D from Villas, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
5 of 5 people found this instruction helpful.
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Racks were rusted
Replacing my dishwasher racks was very easy. I followed the guidance on the PartsSelect.com website for replacing the upper rack. Replacing the lower rack was only challenging when I couldn't figure out how to remove the water sprayer from the old rack and place it in the new rack. A quick search on Google.com and I learned to turn the sprayer counter-clockwise to remove it and then clockwise to put it in the new rack. Worked like a charm! I would recommend PartsSelect.com to anyone. Easy to use, parts came quickly, and I appreciated the guidance from others.
Parts Used:
Lower Dishrack with Wheels Upper Dishrack with Wheels
  • Christine from Lincoln, NE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 9 people found this instruction helpful.
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Leak in motor shaft seal
We had had a slow leak on our dishwasher for some time. We were also getting a film left on the dishes and they did not appear clean. Eventually the leak got worse and I had to find the problem. It turned out that in addition to the motor shaft seal leaking, the heating element was out and the installer had done a really bad job, with leaks in the fittings and the wiring not installed properly.

I tried to get the parts locally but they were not in stock and needed a week to arrive. With family coming to visit, I ordered the parts from Parts Select on Monday and they arrived Tuesday. That afternoon, I had everything back together and it is working great.
Parts Used:
Motor/Pump Impeller and Seal Assembly Heating Element
  • James from Houston, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable), Wrench set
5 of 6 people found this instruction helpful.
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wheel axle broke on one of the 4 wheels that supports the top rack
I followed the directions in the dishwasher manual how to remove the top rack of the dishwasher, basically removing the stops on each side, and I set the rack on the counter. I replaced both sides even though one had not yet broken. To replace the part, 5 screws had to be removed; I used an allen wrench. The replacement location of the part was pretty obvious once the screws were removed. The inside of the plastic piece that was opened in the process of removing the defective part was dirty so I took some time to clean that out before attaching the new part. The actual unscrewing and attaching the new part probably took 10 or 15 minutes per side. It took a few tries to get the height adjusting lever to move freely before I tightened the screws. The rack works great now.
Parts Used:
Tub Wheel - NOT a Rack Wheel
  • Helen from Camas, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
6 of 9 people found this instruction helpful.
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Racks were rusting, pieces braking off and rubber coating was peeling.
Was extremely easy to remove that existing rackings(upper and lower), install the new racks and snap in the new spray tower. It now looks like we have a new dishwasher. We are hoping that it will last another 10+ years.
We will recommend your site to friends.
Parts Used:
Lower Spray Tower with Shaft Upper Dishrack with Wheels
  • Lora from Plover, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
21 of 54 people found this instruction helpful.
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Made noise like something was bouncing around in the spray arm.
I took apart the lower spray arm apart and removed the 6 hex screws. I noticed that the little plastic circle thing had been ripped off the dome-shaped thing. I replaced the part and put it all back together.
Parts Used:
Discharge Pump Housing
  • Margaret from Unionville, CT
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 6 people found this instruction helpful.
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Noise when washing or draining
Remove bottom rack. Unscrew the retaining ring on the wash arm, remove along with wash nozzle. Unscrew the eight retaining screws on the filter cover and remove (be carefull not to lose the two plastic bushings). Pick off and set aside the wash fan. Remove the six retaining bolts on the discharge housing. Pull up and remove the discharge housing. Remove the gasket (buy a new one, cheap and easier) with small screwdriver. Push gasket into new assembly. Under plastic nut with pliers and take off the plastic bushing that the wash arm rides on. Install new housing assembly with the parts that was taken off in the reverse order. Be carfull when installing the filter cover to make sure the drain outlet is aligned or mated to drain. Gently push down until the filter in down and continue reassembly.


(PS: Never use Sears parts, they extrembly slow as well unable to deliver on time).
Wash your dishes
Parts Used:
Discharge Pump Housing
  • Daryl from Turlock, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
5 of 6 people found this instruction helpful.
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No Water caused soap to not dispense & no clean dishes.
I took off the front bottom panel for an easy access. The valve is located on the left. Shut off water to the dishwasher. Remove the bracket that holds the valve. Remove hoses and 2 wires on the valve switch. Install new valve by revesing the steps above.
Parts Used:
Water Inlet Valve - 120V
  • Robert from Brookdale, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Wrench set
4 of 4 people found this instruction helpful.
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Dishwasher not getting dishes clean
Piece of cake. I panicked for a minute before I realized that there was a threaded brass 90 in the inlet valve. It looked like it was the wrong part for a minute. Once I got the 90 reinstalled in the new valve, I had it back together in 10 minutes. It seems to be working better.
Parts Used:
Water Inlet Valve - 120V
  • Matt from Middletown, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench set
4 of 4 people found this instruction helpful.
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All Instructions for the JDB9910AWS
61 - 75 of 598