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JDB9910AWS Jenn-Air Dishwasher - Instructions

All Instructions for the JDB9910AWS
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No water in the washer barrel
Diagnosed potential problem from scematic diagram found at Parts Select .Com by entering model #. It was very likely the inlet water solenoid. Tear down was simple: Turn off water, disconnect water lines to and from solenoid, disconnect two electric terminals and remove part by removing two screws from dishwasher chasis. Before you buy the new solenoid, unscrew the water inlet elbow from solenoid and check the filter/screen inside the solenoid to make sure it isn't clogged. Assuming it's not, order the replacement part and reinstall in reverse order. Be sure to use plumber's tape on screw connections to make sure there are no leaks..... Also for ease of acces, you'll need to turn the dishwaher down on it's front. Put towels down to cushion the front and keep the controls from contact with the floor. Good luck!!
Parts Used:
Water Inlet Valve - 120V
  • Terry from Great Falls, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Wrench set
12 of 14 people found this instruction helpful.
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My racks were rusting, and a few tines had fallen off
First I did the top - getting the ends off the track is simple, flip the ends "open" like a book on each side, and remove the caps. Pull out the rack, replace with the new one and replace the caps. Bottom rack was easier once I figured out how to remove the spray tower. Grab it firmly and twist. Place it in the new rack, and roll it into the DW. I'm a fairly handy woman, and this was quite easy.
Parts Used:
Lower Dishrack with Wheels Upper Dishrack with Wheels
  • Stacey from Robbinsdale, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
11 of 13 people found this instruction helpful.
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diswasher would not drain
1) turned off power to dishwasher
2) removed each piece of pump assembly (one at a time) from inside the dishwasher. I had no repair manual and didn't know that by rotating the lock lever under the dishwasher, I could have easily removed the entire pump assembly as a unit.
3) Reassmebled the pump assembly using new parts and installed in dishwasher.
4) Reconnected hoses and electrical connection
5) Turned power back on
6) Washed dishes... it's as good as new!!!!
Parts Used:
Valve Flapper O-RING Upper Discharge Housing Gasket Pump Gasket Drain Impeller
  • Larry from Arlington, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
16 of 28 people found this instruction helpful.
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Our 16 year old dishwasher's top rack lost most of the coated metal 'prongs' that separated/supported items on the upper rack.
With a straight edge screwdriver I carefully removed the plastic end caps on the rack support glider-shelves, replaced the old rack with the new rack, and then reattached the end caps.

I felt better about ordering the part Online after having talked to a sales person since there were several racks from which to choose. She reassured me that I was ordering the correct part number. I am a woman and 62 years of age, and I was pretty sure this installation would be a no-brainer. I just wanted to make sure I had the right part for the job.
Parts Used:
Upper Dishrack with Wheels
  • Cheryl from White Lake, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
10 of 10 people found this instruction helpful.
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lower rack assembly rusting, needing replacement
Old rack assembly was rolled out , the plastic water disperser was twisted off of the old rack and placed on the new rack assembly. The new rack was rolled into place. Project complete.
Parts Used:
Lower Dishrack with Wheels
  • Carol from Florissant, MO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
12 of 17 people found this instruction helpful.
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Noise after water disharge.
Using the part list (on your web site)as a guide to remove the parts,Part 32 remove by hand turning counter clockwise,remove screws #5,remove parts(33,34,31,2).
Remove #36 remove 4,3,,6,7,,8,9,remove screws#27 then remove #11 which has a plate part of it but broke on the underside (you can't see it in the picture)it will rub on the fins of part#14 during the cycle when dishes are being washed creating a grinding noise.
i Do suggest to replace the seals,38,37,you may coat the new seals with liquid hand soap for easier installation.
Parts Used:
Discharge Pump Housing O-RING Upper Discharge Housing Gasket Lower Spray Arm Seal
  • Nidhal from Hillsborough, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
10 of 11 people found this instruction helpful.
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The Spray Diverter Assembly Came Off And Fell On The Heating Element And Melted.
First I installed the spray diverter,then I installed the discharge housing nut and tightened it down. Last I snapped on the spray diverter cap.
Parts Used:
Spray Diverter Cap Spray Diverter Discharge Housing Nut
  • JEFFREY from WAVELAND, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
12 of 18 people found this instruction helpful.
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Rusted racks
Most difficult was figuring out how to release the top rack...just flip the end pieces to the side and out they come. Next was removing and reinserting the spray head in the bottom rack...just twist and take out then align and twist into place in the new rack.
Parts Used:
Lower Dishrack with Wheels Upper Dishrack with Wheels
  • Paul from Anaheim, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
9 of 11 people found this instruction helpful.
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Rusty RAcks
Was discouraged seeing rust on both upper and lower racks. Remebered prior dishwasher and $300+ estimate for the racks. But the rusty parts were only some of the small moveable parts of the rack. Each one just snapped out, and the replacement snapped in. No tools at all. Five minutes and $55 later the racks looked new.
Parts Used:
Folding Tines Sleeve Rear Bowl Tine Front Bowl Tine Rear Fold-Away Tine Single Rack Cap - Light Gray
  • Robert from Escondido, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
12 of 20 people found this instruction helpful.
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Upper carriage wheels broke.
The only tricky part was fixed by reading another post on this website -- removing the plastic endcaps on the steel sliding brackets. This is a necessary step before replacing the wheels because the bracket needs to slide between two fully installed wheels.

To remove the endcaps, you must push the flat end of the endcap (the side of the endcap facing you) sideways toward from the dish carriage, with your thumb. Once that slides sideways, the entire endcap can be easily pulled from the bracket. Not much force is required for either step in removing the endcap. If you look closely at the endcap, there is an arrow to show the direction in which to slide the flat portion.

The wheel can be bumped onto the wheel axle by placing a wooden block against the outside of the wheel and then applying a gentle tap of a hammer to the block. Use a flashlight to make sure the wheel hub rests against the washer tub sidewall.
Parts Used:
Dishwasher Tub Wheel
  • Steve from Boston, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
8 of 8 people found this instruction helpful.
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Replace lower dish rack as orignal was corroded and the holders were rotted
Took the replacment rack out of the box and found that it was the proper one. Had to rotate out the water director tower from the orignal rack and install it in new rack which took a few seconds to figure out . it was time to discard the ailing rack! Apparently the dish soap can attack the rack materia if there is any metal exposed and rot it out like rust so when this happens time for a new one. Otherwise there are no pins to support the bowls and plates in the lower section.
Parts Used:
Lower Dishrack with Wheels
  • Geoffrey from Shrewsbury, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
9 of 13 people found this instruction helpful.
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Tub was mysteriously slowly filling with water.
Figured out that the only thing that could be causing this was a bad inlet valve. Repair was really easy. Didn't even have to pull machine out from under cabinet. First removed kick plate. Then placed towel under the old valve. Undid the power connections and water lines (in and out). removed the to screws holding the valve to the body of the washer. With the valve free, removed the brass elbow and installed it on the new valve. Reinstalled the valve and all connections. Works like a charm.
Parts Used:
Water Inlet Valve - 120V
  • Mark from Austin, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Wrench set
7 of 7 people found this instruction helpful.
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Lots of noise and wouldn't pump
I first removed the washer arm. Be careful because it is screwed on with the large center plastic piece with right hand thread. That allowed me to take the arm and disc off.

Next I took 6 screws loose with the allen wrench. This allowed me to get to the filter ring. I removed it and that allowed me to get to the three screws holding the discharge. I used a 5/16th socket to remove them.

A plastic disc that was part of the upper pump came loose and caused the noise. I replaced the upper discharge housing (with upper pump as part of it) and upper discharge housing gasket and reversed the order to reassemble.

The exploded diagram was a terrific help
Parts Used:
Discharge Pump Housing Upper Discharge Housing Gasket
  • Joe from Franklin, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
7 of 7 people found this instruction helpful.
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I accientally busted the old rinse arm, while I was trying to put in the filterguard with bottom spray arm jet
I took the bottom rack out of the dishwasher. I then took the filter guard and bottom spray arm out. Then I took the screws out of the filter guard to get to the rinse arm. I took the filter guard off, took the old rinse arm out and put in the new one. Have to make sure it is completely resting inside there. Then I put the filter guard back on. Put the screws back into the filter guard, put the two arm seals down around the rinse arm, put the bottom arm spray with guard back into the notches, put the screw top on so it can screw back in and the dishwasher is ready to go. Just make sure that you don't have a lot of soap built up, it will not clean the dishes right nor will the spray arms move. I had to call my appliance person out, and I have so much built up from soap, that I had to order a new filter guard and top and bottom spray jets. I now know to switch back to powder or liquid soap, because the tablets make a huge built up of soap... I have these parts on order now. In the meantime, I am cleaning out the jets with dishwasher magic and vinegar while I am waiting for my new parts. I now know how to put things back together so when I have this happen again I will know how to do it to save me the 63.00 office call and parts. I am happy that I know where to get my parts when I need them or break them by accident on trying to put my dishwasher back together again. Thanks.
Parts Used:
Rinse Arm
  • mary from sturgis, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
7 of 8 people found this instruction helpful.
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Dishes were not getting totally clean.
I did not move the dishwasher out. It is a fairly tight space underneath, but the water inlet valve is located toward the front, so it wasn't too bad. The steps were:

1) unplug the power and turn off the water to the dishwasher.
2) remove the 2 wire connectors.
3) use the nutdriver to remove the 2 screws that hold the valve to the side of the dishwasher.
4) use a wrench (5/8") to remove the nut where the water goes into the valve. This takes some patience since you can't turn the wrench very far in the tight space.
5) remove the water outlet hose by using pliers to squeeze together the clamp and move it up the hose. Then twist the valve to free the hose and remove it from the valve. The nibs on the clamp are small and take a little time to get them squeezed together. If the hose has been on there a long time, you will have to twist the valve a few times to free it up.
6) now you will have to remove the sleeve that the nut was screwed onto. I had to take the valve to my vise to hold it. Then it wasn't too hard to remove.
7) use teflon tape before you reassemble. Just go in the reverse order.
8) hope there isn't a leak. Mine didn't.

The new water inlet valve seems to have fixed the problem!
Parts Used:
Water Inlet Valve - 120V
  • Dennis from Liberty, MO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Wrench set
7 of 8 people found this instruction helpful.
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All Instructions for the JDB9910AWS
46 - 60 of 598