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JCB2388ARB Jenn-Air Refrigerator - Instructions

All Instructions for the JCB2388ARB
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Refrigerator Ice Maker stopped making ice.
(1) Removed the three screws which attached the ice maker to the freezing compartmnet wall in refrigerator; (2) Disconnected the power to the old ice maker; (3) Removed the old ice maker from the freezing compartment of the refrigerator; (4) Took the white front cover off of the old ice maker; (5) Disconnected the wiring harness from the old ice maker; (6) Removed the "ice making-stop arm" from the old ice maker; (7) Placed the items taken from old ice maker on to the new ice maker; (8) Reconnected the new ice maker to the power; (9) Placed the new ice maker in the proper position in freezing compartment of refrigerator and replaced the three screws. JOB DONE!
Parts Used:
Replacement Ice Maker
  • Harold from Oakton, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
18 of 34 people found this instruction helpful.
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Freezer and fresh food sections too warm, with control settings at coolest.
Thanks to previously posted PartSelect stories, I had a good idea on how to proceed. This component, as others have suggested, is clearly a piece of junk. This is the third time it has been replaced, once under warranty, again in a service call for $160 and now by me, with a PartSelect unit for $52.
The circuit board, with integral relay, resides in the extreme upper right hand corner of the fresh food compartment.
Remove upper shelf.
Remove white plastic control cover through which the lights illuminate the compartment. Finger grips at both sides at rear. Slide forward about an inch to clear the tabs visible at the rear, then tilt down and off. The owners' manual describes this at "Changing the Light Bulbs". It also gets the lightbulb description wrong, but ..........
Now remove the hex head screw facing you at the rear center. Then get its two cousins which are vertically positioned to hold the front of this housing up into the roof. They're left and right, just rearwards of the ends of the control setting dial.
These three tapping screws which you now have in hand are about 1 1/4" long.
Next, there are two Phillips head screws, also into the roof, whice are just to the rear of the two light sockets. Removing these, and the left one is awkward, frees up the control totally except for the wiring harness, which restrains it at the rear.
No matter, just tilt the unit down so that the front lip is pointed down towards you.
The piece-o-crap board is at the right rear.
Pop off the connector, takes some force, and put in your new module.
Order another one now, you will need it.
The service tech who changed out my next-to-last one left a circuit diagram back there with the new control, like saying "I'll be back."
Parts Used:
Adaptive Defrost Board
  • DAVID from PEABODY, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
12 of 16 people found this instruction helpful.
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burnt out bulb
took cover off, installed bulb.
lost the owners manual,
part select's schematics were very helpful
thanks
Parts Used:
Light Bulb - 120V 25W
  • THOMAS from STOW, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
27 of 61 people found this instruction helpful.
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Refrigerator not cold - ice build up in freezer cabinet
Chronically faulty electronic board in upper right rear of refrigerator compartment - in Maytag and Jenn-Air. Unplug unit. Remove freezer food to ice chest. Remove baskets and shelves, ice hopper and rear lower panel to expose evaporater fins. Defrost with hair dryer and allow all moisture to dry. Then in refrigerator, remove top shelf food. Carefully remove the upper assembly cover by working the plastic down and slide forward to unhook from rear slide attachments - one on each side. This is the hard part of repair.

Then remove screws from rear wall and just behind the lamps to release the whole control assembly. In the rear right corner is the bad board. Unplug and replace with new board. Reassemble the fridge and freezer. Replug unit.
Parts Used:
Adaptive Defrost Board
  • James from Toluca Lake, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
11 of 15 people found this instruction helpful.
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condenser fan stopped working
1. Removed the cardboard cover.
2. Removed the terminal block and unplugged the old motor.
3. Removed three screws that held old motor to the bracket.
4. Removed the fan blade from the old motor.
5. Installed the fan blade (after cleaning) to the new motor.
6. Crimped on new wire terminals onto the leads on the new motor.
7. Installed the new motor using the fasteners provided.
8. Plugged the new motor wires onto the proper terminals in the terminal block.
9. remounted the terminal block.
10. reinstalled the cardboard cover.
Parts Used:
Condenser Fan Motor Kit
  • Steven from Brigham City, UT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
10 of 12 people found this instruction helpful.
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not cold enough refrig. side
These so called factory trained techs, at least the ones that looked at my fridge don't know jack. I explained my problem, they replaced T-Stat refridge side, onother time they replaced door gasket, still not cold enough, found your website,
got all the answers. Ordered and installed,defrost
heater and T stat assy and adaptive defrost control. Remove shelves freezer side, remove evaporator cover 1/4" nutdriver ,defrost with hair
drier, unsnap elec. connector and relaced part.
The ADC, removed screws mounted on roofside
was able to lower plastic panel enough to unplug
the ADC, it just laid there, removed and replaced.
Don't know which part was bad, but I do know that
they are interconnected, at this point I din't care to defrost manually which I did for the last 7 months.
Thanks for your guidance. USMC Ross
Parts Used:
Defrost Heater and Thermostat Assembly
  • Ross from River Grove, IL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
9 of 9 people found this instruction helpful.
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Freezer was overfrosting and not defrosting. Frig. was not getting cold.
This was very easy. I removed all the shelves in the freezer compartment. I removed two nutscrews to remove the back wall. Then I removed the little radiator looking part by removing two more nutscrews. I unplugged the old thermostat assembly and installed the new one exactly like I removed it, then I reversed the procedure to put it all back together. Very easy my wife could have done it. ThANKS!! to Parts Select for the help of all the blogs I read before doing the job.
Parts Used:
Defrost Heater and Thermostat Assembly
  • Daniel O. from Gilroy, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
9 of 9 people found this instruction helpful.
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There was no light on in refrig area
Just replaced the switch, but unfortunately that was not the problem; nor was it the bulb....so I am back to square one.
But Parts Select is a great place to order from. Thank you.
Parts Used:
Refrigerator Door Switch
  • Lori from Chuluota, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
12 of 18 people found this instruction helpful.
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Fridge stopped cooling, freezer still cold... Saved $250+
First I hired a repairman to fix it who charged $125 to defrost the cooling coils then said the defrost heater would need to be replaced for $125+labor. He had the wrong part and was going to charge me >3x the price it would have been from Partselect.com too. I figure I saved a minimum of $250 vs having him do the work then charge me yet again for the right part.

Should have just done this myself from the start and saved another $125. Information about the cause, how to test and what parts would be needed were all easy to find online once I actually searched.

Unplugged fridge.

Using diagrams from PartSelect.com and other information online anb defrosted coils with hair-dryer. (This requires removing two screws in back of freezer compartment using nut-driver to remove the panels covering coils... literally a two minute job to expose coils!)

Then found and tested defrost heater.
Defrost heater was fine. Per information online problem then had to be Adaptive Frost Control (ADA) circuit board.

In refrigerator compartment:
1) Removed top housing cover (covers lights, temp controls, etc.) This required removing a single screw (with nut-driver) attaching it to back and depressing two locking tabs near the back on either side. Slide it forward and down. The only tricky part of this repair is getting the locking tabs positioned correctly to get the plastic cover off. I did break the left one although it cover is still firmly in place in this case.)

2) Removed entire assembly from roof of fridge. involves loosening two large headed screws above lights and removing two hex-head screws with nut-driver above either side of temp controls. Next slide slightly to the right to disengage the two large-headed screws (or remove them completely... it seemed easier to just leave them in place.) Dropped front end of control assembly down.

3) Opened plastic box surrounding ADA and pried open locking tab holding it to wiring. Connected new board and set ADA assembly back in place.

4) Put everything back together.

Plugged fridge in and all was well. Exposed the coils again a few days later and they were not frosted up at all.

Total time to replace the ADA was about 20 minutes. Total time for everything including defrosting coils, testing, replacing parts, etc. was an hour max.
Parts Used:
Adaptive Defrost Board
  • Cory from Birnamwood, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
9 of 9 people found this instruction helpful.
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Condenser fan motor seized
While investigating a water leak I discovered the condenser fan seized. I removed the fan to prevent a fire and ordered the part. The hardest part was identifying the correct fan. That took longer than the installation.
I cut the wires and spliced in the new motor. It rotated correctly and I replaced the crill.
Done
Total time of ice maker water leak repair and fan replacement about 1 hour.
Parts Used:
Condenser Fan Motor Kit
  • Benjamin from Daytona Beach, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
9 of 9 people found this instruction helpful.
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Freezer Door Seal Leak
Installing the seal was fairly easy. the seal as arrived from vendor was very deformed. It came with no instructions. I was able to use a hair dryer to heat the seal and soften the rubber. While softened I pressed the seal into the frame. It slowly began to hold and take shape. Some areas where the seal had been folded in the carton took foam filler to hold into position.
Parts Used:
Freezer Door Gasket
  • Nancy from Dallas, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
9 of 9 people found this instruction helpful.
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Freezer Cooling Problems - would get too warm then too cold. Condenser fan would run sometime but not always
Unplug
Remove entire back panel (both chipboard and metal fan grill)
Unscrew both fan mount plate screws - fan won't be able to come out because it is still plugged in
When looking at back of fridge, locate a small plastic box to the immediate left of the condenser. It's a circuit block. Release the metal spring clip holding the plastic cover in place, and trace the fan wire connections back to the fan. Make a note of which wire is connected to which terminal (1 of the fan wires has white lettering and 1 is just black)
Unplug both fan wire connects from circuit block to release the fan power cable.
Remove the fan mounting plate
Release fan blade clip by pressing fan against motor and unscrewing and remove fan blades
Unscrew motor from brackets - note alignment of motor on brackets
Mount new motor on brackets. Leave plug wire disconnected (replacement motor has a harnessed plug wire)
Connect new plug wire to the circuit block keeping wires connected to the proper terminals
Snake new plug wire behind condenser like the old wire was and run through cable bracket to the back right of the condenser
Plug wire harness into motor and re-mount fan mount plate
Reattach fan blade and secure using blade mount kit
Replace back panels
Parts Used:
Condenser Fan Motor Kit
  • JAMES from Middleboro, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
10 of 13 people found this instruction helpful.
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Bottom of freezer compartment was icing up/freezer was leaking water
UNPLUG YOUR FRIDGE BEFORE YOU START> First I removed the shroud covering the lights and controls in the top of the refrigerator side. This was the hardest part, actually. Their are two indentations on the back of the cover and it is really hard to pull that cover off. Anyhow, once you do that, their are two screws, one by each light bulb in the top of the fridge that need to be removed. Their are also three hex head screws that need to be removed, two in the front corners of the assembly, one in the center, back of the fridge. Take those out and the whole assembly drops down. In the back right had corner of the assembly is the adaptive defrost control. Unplug it and set it aside. Plug the new one in. Put everything back together and you are back in business.
Parts Used:
Adaptive Defrost Board
  • Jason from Clarkston, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
8 of 8 people found this instruction helpful.
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fan had stopped-freezer not performing etc.
simply removed old motor and replaced new. I'm over 82 and it was hard to get down and up to floor level!! One thing was a little puzeling -that was to insert the right screws which had a nitch in the end of the threds to keep it from loosening- I thought I was spoiling the threds cause I had to use a little pressure to start the screws and thought I had the wrong screws--they had sent several sets of them for different name brands- but II got it and everything seems to be allright - Could you tell me if I could purchase a replacement compressor and some refrigerent -the new kind. thank you, George Erlandson Only if my comp. goes out!!!
Parts Used:
Condenser Fan Motor Kit
  • George from Glenwood, MN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers
8 of 8 people found this instruction helpful.
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Ice maker leaked water
Overall, replacing the ice maker wasn't too bad but it wasn't nearly as easy for me as it seems to have been for some. In my case, the fridge was an Amana and the ice maker was mounted in such a way that disconnecting the power connector was difficult. The ice maker had to be completely dismounted before any access to the power connector was even possible. The short power cables made it very difficult to get the ice maker into a position where I had a good view of the power connector enabling me to see how to release it. The only other challenge was the cup that the water line goes into. The replacement ice maker did not come with the right cup - the instructions said to replace the provided one with the old one. No instructions for this procedure were provided and it looked to me like it might involve significant disassembly, something I wanted to avoid for fear of breaking a plastic part on the new ice maker (something I had already done when disassembling the old ice maker). So instead of replacing the cup, I modified the new one to match the old one. This involved removing a cutout on one side and covering a hole on the other. Installation of the new ice maker went fine and the water leak problem was fixed.
Parts Used:
Replacement Ice Maker
  • Robert from Pennsylvania Furnace, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
10 of 15 people found this instruction helpful.
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All Instructions for the JCB2388ARB
46 - 60 of 707