Models > JC2228PEHB-PJC2228PHB0 > Instructions

JC2228PEHB-PJC2228PHB0 Jenn-Air Refrigerator - Instructions

All Instructions for the JC2228PEHB-PJC2228PHB0
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The plastic wheel broke in half at the right front of the refrigerator.
The good news is that the part (the wheel was available.) I bought two in the event that the other wheel may break in the future. The bad news is that the housing that holds the wheel was riveted together by the wheel axle. It would have been nice to know that before I bought the part and if the housing with the wheel installed was available. The refrigerator was at my summer house a hundred miles away. Anyway, we had to grind the end of the riveted axle to dislodge it from the wheel housing. With the axle dislodged from the housing we were able to install the wheel and then hammer the end of the axle flat to keep in place, like the original rivet installation. It is not perfect but it held and should be fine. I am glad I was able to get the part and will be back in the future, if in need of other parts.
Parts Used:
Single Roller
  • Ralph from Camillus, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
5 of 6 people found this instruction helpful.
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broken front wheel
remove front grill. with pry bar and wooden block, elevate side with broken wheel and insert wooden block behind assemble from the exterior bottom. With roller wheel assemble lose from the wooden block remove front elevator screw from the front frame. next remove cotter pin with the pliers and pull assemble pin. next elevate assemble out. drill out axle on the crimp side insert from the hardware store one 5/16 x 21/2 bolt with nut and new wheel. reinsert assemble in the reverse order. Remove wooden block and adjust height of wheel. replace grill. job complete. good job
Parts Used:
Single Roller
  • Robert from Orting, WA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
6 of 9 people found this instruction helpful.
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Light switch that causes light to turn on when door is open was nroken.
Truth is, this took a couple hours of cursing, but that was due to poor information and no prior experience. I imagine the next one would take 20 minutes. The issues are these: videos tell you to use a putty knife to pry the old switch out. That is harder than it seems because each switch has a plastic spring that pops open to hold the switch on, and you can't access the spring when the switch is installed. So it is important to use the knife on the side of the switch (left or right of spring -- look at the new switch), and back and forth until the switch is worked out. Then it can get worse. The new switch has to plug in electrically before it can be installed mechanically. In my case, with the switch on the fridge wall rather than the top, the outlet for the plug was encased in foam insullation. That gives the appearance that the plug was fixed, immovable, which makes it impossible to plug it in electrically before the switch is in place, and of course once it is in place you can't then plug it in. The problem here was poor instructions. Just scrape out a lot of the foam around the plug and you find that the plug is really not fixed, but attached to reasonably long wires that allow you to plug it in with the switch a couple inches from the wall, and then insert the switch. None of the online instructions tell you this about the wires.
Parts Used:
SWITCH
  • John from WASHINGTON, DC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
4 of 4 people found this instruction helpful.
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Uneven doors, freezer door had to be pushed to be sure it was shut
Followed video and used vaseline to lube as suggested by other review.
Parts Used:
Closure Shim Door Closure Cam Kit
  • SHARON from CEDAR RAPIDS, IA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
4 of 4 people found this instruction helpful.
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The water supply line to the ice maker kept popping off after I replaced the water filter because an "ice plug" had formed in the fill tube, unbeknownst to me.
1. Turn your water OFF and pull the refrigerator out from the wall so you can access the back.
2. Use pliers to remove tubing clamp.
3. Remove old water fill tube.
4. I used a putty knife to gently pry out the old fill tube from the back of the refrigerator. Once the fill tube pulls out about 1/4 to 1/2", then you can gently pull the remainder of the tube out by hand. Once I removed my "old" fill tube, that is when I saw the "ice plug" that was causing pressure in the water supply line and caused my water line to pop off.
5. Install new fill tube. The end that goes in first needs to go through a small "ring" inside the freezer (this "ring" is not encountered until the fill tube only has about one more inch to be inserted into the back of the refigerator. I could barely see this "ring" if I opened the freezer drawer and stuck my head in as far as I could. I had to gently rotate the new fill tube until it cleared the "ring". You will feel some resistance until it lines up properly.
6. Snugly push in the part that stays on the outside of the refrigerator until it looks like it is sealed.
7. Gently push up the water fill tube where it belongs in the new part and replace the tubing clamp.
8. Turn your water on and make sure there are no leaks (I left my refrigerator out for about an hour).
9. Push your refrigerator back in place.
Parts Used:
Elbow, Fill Tube
  • Michael from TAKOMA PARK, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
4 of 4 people found this instruction helpful.
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Too much weight in the crisper and I cracked off ther part that slides into the drawer guides.
I simply needed to replace the drawer. Customer service Really Is Customer Service at this company! The young lady with whom I spoke on the phone was courteous, knowledgeable and efficient. She knew what I neeeded from my rather inept description. I was told the drawer would arrive in 10 to 12 days, but I actually received it in 3!!!!
Parts Used:
Crisper Pan - Large
  • Ursula from Oconomowoc, WI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 5 people found this instruction helpful.
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Refrigerator drawers cracked on rails and clips fell off
Orders drawrers and replacement clips. Easy to
install. Replacements were better made
Parts Used:
Crisper Drawer - Clear Crisper Pan - Large Crisper Frame Support
  • Leslie from Newburyport, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 11 people found this instruction helpful.
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We broke the vegetable drawer. So every time we tried to open it, the drawer would fall out. It was upsetting because the frig was pretty new and we use the drawer a lot.
We pulled out the old drawer and set it on the counter to get to room temperature. My husband was afraid if we tried to pull off the white handle when it was cold the plastice might be too brittle and break. When it was room temp, we pulled off the handle and slippped it on the new drawer and slid it into the frig. It was great to have it working again and like new!
Parts Used:
Crisper Pan - Large
  • DYANN from FRISCO, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
4 of 5 people found this instruction helpful.
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Cam snapped in half on bottom of door
Super easy - emptied door of all food, unscrewed bracket from top of door, lifted door off and set aside. Broken cam removed, new one screwed in, and lubed with some Vaseline. Set door back in new cam, screwed bracket into the top, and good to go. I was kinda worried about shopping from PartSelect since I had never heard about them, but the part was here in less than 2 days. Pretty awesome little company.
Parts Used:
Door Closure Cam Kit
  • Mason from Tallahassee, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
3 of 3 people found this instruction helpful.
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door would not self close tightly
Remove two screws from top door hinge.
Remove door from unit
Remove old broken plastic cam 1 screw
Replace new door cam tighten 1 screw
Reinstall door and top hinge screws.
Parts Used:
Door Closure Cam Kit
  • paula from julian, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 3 people found this instruction helpful.
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Old fill tube was blocked
Cut old fill tube into pieces, removed and replaced with new tube. Extremely easy.
Parts Used:
Elbow, Fill Tube
  • David from VESTAL, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
3 of 3 people found this instruction helpful.
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Door would not close properly
Removed the door by taking 3 screws out of the top and lifting straight up, then replaced with the new parts and very easily replaced the door, worked ike a charm, if i didn't know any better it was like factory new
Parts Used:
Door Closure Cam Kit
  • Sarkis from Havertown, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
3 of 4 people found this instruction helpful.
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The door made a loud noise on opening and closing.
Emptied the door.
Removed the door, top bolts first.
Lifted out the door.
Installed new cam at the bottom.
Set the door back in place.
Bolted the top hinge back on.
Smooth!

The part came quickly and was the right one. You can't imagine how many outfits lose it here. Well done and thanks.
Parts Used:
Door Closure Cam Kit
  • Dennis from Kerrville, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 4 people found this instruction helpful.
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slides cracked and broken off in sections
Removed the top glass shelf to make slides easier to reach. Then simply removed the old tray and installed new one. You do have to watch for the small stops in the slides or you could damage new unit.
Parts Used:
Crisper Pan - Large
  • Donald from Helena, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
2 of 2 people found this instruction helpful.
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Bottom Cam broke on Fridge Door
Removed top hinge cover and socketed out hinge nuts. Lifted door off bottom hinge. Socketed out broken bottom cam and replaced with new. Reset door with someone lifting and the other guiding. Reattached top hinge and cover. Voila.
Parts Used:
Door Closure Cam Kit
  • Jon from Butler, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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All Instructions for the JC2228PEHB-PJC2228PHB0
16 - 30 of 111