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JB960AY1 General Electric Range - Instructions

All Instructions for the JB960AY1
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Old infinite switch WB21X36771 broke...heating element stopped heating
1. Bought replacement part said to replace old switch.
2. Pulled old switch out.
3. Replacement part did not match. Would have to take entire switch panel apart to change to this part.
4. Multiple-part instructions very poor. For my switch unreadable.
5. Old part was "push to turn". New part was not.
6. Knob did not fit new switch. Old shaft was "D" shaped. New is square.
7. Gave up. Need to call repair shop.
8. Hope this helps.
Parts Used:
INFINITE HEAT SWITCH KIT
  • Richard from PLANO, TX
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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Burner Was Not Working
Removed the two screws that hold the range top down. Lifted up yhe range top and propped with a stick. Proceeded to mark the wires connected to the old burner so that the new one would be connected correctly. Removed the wires and then the two brackets that hold the burner in place. Removed the old burner and installed the new one. Connected the wires and resecured top to base. Turned on the current and it worked beautifully.
Parts Used:
Dual Radiant Element - 9 Inch
  • Roland from Miami, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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broiler element circuit broke
First removed oven door, according to Reader's Digest repair manual, then removed two screws holding element. Pulled element out several inches, then removed one side of bracket holding up front of element so that bad element could be pulled further out. Then disconnected two red wires from one side and two light blue wires from other side. Removed old Element. Attached two light blue wires to one side and two red wires to other pole, inserted element back into rear wall and attached with two screws, Re-attached bracket holding up front of element. Re-installed door. Tested and it worked fine.
Parts Used:
Broil Element
  • James from Lafayette, CO
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Socket set
3 of 4 people found this instruction helpful.
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Broiler element stopped heating
Broiler element arrived at my door 3 days after ordering which was nice. Apparently the billing dept. is out of the USA so don't be surprised, like I was, to find a suspicious looking charge for a currency exchange fee (mine was 42 cents). I had to drill two new screw holes in the base of the new element in order for it to fit my oven. I also had to use heavy wire snips to cut off about an inch of the top of the new element base. The female electrical connections also had to be spread out with needle nose pliers since the new element connections were slightly thicker. With all of the issues I had I was frustrated and it took about two hours. On the other hand, the part works perfectly and was priced right. Hopefully it will fit perfectly out of the box for your oven.
Parts Used:
Broil Element
  • Steve from Fort Worth, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
3 of 5 people found this instruction helpful.
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the small burner was burnt out
after removing the two screws that are just inside the oven, I propted the top open with the box that the part came in. I drew and labeled the wires as I took them off using a color coding. next I removed the two clips that held the burner in place and marked on the new burner exactly where the clips were attached. Replacing the clips was possibly the hardest part of the whole operation. When you replace the burner, don't forget to replace the insulation pad that is stuck one the metal where the conections are. I missed this and had to reopen the stovetop and slid it on after I was finished. Otherwise it went pretty smooth.
Parts Used:
Dual Radiant Element - 9 Inch
  • Jack from Columbiaville, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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Burner wouldn't operate
Took Switch panel off range. Disconnected Infinite switch. Reinstalled infinite switch.. Replaced panel. Repair was very simple and self explainatory.
Knott County Housing Authority Maintenance Personnel
Parts Used:
INFINITE HEAT SWITCH KIT
  • Linda from Hindman, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
3 of 5 people found this instruction helpful.
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My large burner had "burnt out" and would not turn on
I removed the screws from the underside of the stovetop, lifted up the top, propped it up to keep it from falling (using a large book), and removed the old burner by unscrewing it from the top and removing the wire connections. I then screwed the new burner into the top, and attached the wires back to the burner, dropped the top down (gently and carefully, of course), and screwed the top back down to the rest of the stove. It was fairly quick and painless. Although, putting the stove back into his position was not easy, but that was no fault of the stove!!
Parts Used:
Dual Radiant Element - 9 Inch
  • Michael from Orlando, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
2 of 2 people found this instruction helpful.
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Broiler unit burned out
I removed the unit easily with anut driver, however the unit also supported the thermo-link. I had to use the hack saw to relieve a small opening for the thermo-link to pass through. No real problem. Then a few holes to be drilled to attach the 'link' to the base of the broiler unit.

BUT-I went into the website listed on the box. GEAppliances.com Guess what? Their price was twice yours!!
Parts Used:
Broil Element
  • Phillip from Charlotte, NC
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
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Outer burner was not working
Very simple repair. Remove two screws to lift the range top. Then remove the two screws holding the element in place. Disconnect the wires from the old element, connect the wires to the new element. Reverse the procedure and you are done. Total time is anywhere from 15 to 30 minutes.
Parts Used:
Dual Radiant Element - 9 Inch
  • Kevin from Leominster, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
2 of 2 people found this instruction helpful.
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Broken Inner Door Glass
We ordered the part from Part Select, got it within a week and replaced the door.
It is a little tricky because one has to dismantle the entire door to do the repair (inside screw to undo).
You'd preferably be 2 to do the repair, although one can manage.
Parts Used:
Inner Door Glass
  • Herve from Lancaster, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
9 of 23 people found this instruction helpful.
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Element would not respond to changes in temperature setting
Turn off power to cook top. Remove 2 screws that hold the cook top to countertop. Lift complete cook top from counter and place diagonally across opening. Remove 10 screws that hold glass top to the component cabinet. Make a diagram of wiring to element. Disconnect wires. Remove 2 mounting brackets from bottom of old element and position them on new element and screw tight. Wire new element as diagrammed earlier. Replace glass top on component cabinet and reinstall 10 screws. Place unit back into counter opening and secure with 2 straps. Turn power back on. Stand back and enjoy your accomplishment.
Parts Used:
Dual Radiant Element - 9 Inch
  • douglas from chance, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 5 people found this instruction helpful.
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Small front burner on our glass top stove died.
Robert did not do the repairs. I did! 70 year old housewife. I watched a Utube video and thought I could certainly handle that. Ordered my part from your site. It came in two days. Burnet was replaced in under 20 minutes by me! Anyone can do this. Super easy, parts just plug in.
Parts Used:
Haliant Burner with Limiter - 6" - 1500W
  • Robert from FLEMING ISLE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
2 of 2 people found this instruction helpful.
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No Spin Cycle
Lid Switch.
Rewiring connection.
Function is satisfactory.
Fan belt ordered is saved.
A 1970 Clothes Washer.
Parts Used:
Screws - Package of 12
  • Richard from LORDSBURG, NM
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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broil element burn into
turn off electricity to stove and simply remove the screws from the heating element and put new element back in place .put screws in and turn power back on and test.
Parts Used:
Broil Element
  • wayne from GARLAND, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
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broiler element was broken
I looked on Youtube for a how to video. It was accurate but the screws in my oven were NOT phillips head screws, they turned out to be sheet metal screws. I used pliers at first which was a PAIN but then I borrowed a socket wrench from the neighbor that was MUCH better!! I had wanted to do it myself to prove to my husband and son that I could but I ended up needing their help because the screws were so tight.... But we did the repair ourselves!!!
Parts Used:
Broil Element
  • Milli from AURORA, CO
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
2 of 2 people found this instruction helpful.
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All Instructions for the JB960AY1
46 - 60 of 160