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GU2700XTSB1 Whirlpool Dishwasher - Instructions

All installation instructions for GU2700XTSB1 parts

These instructions have been submitted by other PartSelect customers and can help guide you through the dishwasher repair with useful information like difficulty of repair, length of repair, tools needed, and more.

All Instructions for the GU2700XTSB1
316-330 of 623
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Loud Grinding Sound - Pump Motor and Impeller Unit

  • Customer: Paul from Woodstock, GA
  • Difficulty: A Bit Difficult
  • Time to Complete: 1- 2 hours
  • Tools Required: Screw drivers, Socket set, Wrench (Adjustable)
  • 0 of 0 people found this instruction helpful
The dishwasher made a loud grinding sound when it ran. We looked at new dishwashers and they're still basically the same, but the $$$ is so high. We looked at the reports PartSelect.com and after reading the reports, decided it was the pump motor/impeller unit and ordered it online. FIRST, read all the other installation stories. It will save you time. You will save unnecessary steps. In the end, it wasn't actually as bad as it sounded. So, here are the steps I took to install the new pump motor with impeller unit. ONE: turn off the water supply TWO: turn off the power (I had a dedicated circuit breaker just for the dishwasher)THREE: disconnect the water supply at the pipe(not the dishwasher) FOUR: Disconnect the drain hose at the drain(not the diswasher)FIVE: remove whatever screws are holding the unit inside the base cabinet SIX: pull out the diswasher(carefully watch the wires, hoses and insulation) SEVEN: tip the dishwasher forward (lay it on rags, watch for water)EIGHT: Disconnect the electrical supply plug to the pump (it's a plug-type connection, squeeze the edges to release)NINE: remove the one bolt holding the motor on the pump assembly and the heat sheild(you'll need a ratchet with extension) TEN: turn the pump motor counter-clockwise and pull it off. ELEVEN: align the arrows on the new motor of the pump and mounting assembly. TWELEVE: clean the o-ring on the pump and lubriate with drying agent THIRTEEN: place the motor on the pump assembly rotated counter clock-wise a bit past the bolt hole and press until it seats. FOURTEEN: turn the motor clock-wise to engage the locking mechanism and align the bolt hole. FIFTEEN: replace the bolt and heat shield. SIXTEEN:reconnect the power plug SEVENTEEN: tip-up the dishwasher, slide the unit back under the cabinet. EIGHTEEN: reconnect the drain, water, and power. NINETEEN: turn-on the water and restore the power TWENTY: test(start a wash cycle) the unit to be sure it doesn't leak. TWENTY: if all is good, replace screws holding the dishwsher in the cabinet(otherwise you will have to back-track to find your error - I didn't). And that's it! Now it's running smooth and silent, just as before. Good luck!

Soap dispenser would not close

  • Customer: Charles from Leesburg, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Removed door cover (six screws), removed dispenser (six star screws), installed new dispenser, replaced door cover. Being 76 years old didn't hinder the project. Replaced dispenser latch that had come out of removed dispenser, thus making the removed dispenser useable again as a backup. Would recommend trying to repair dispenser before ordering new part.

No power to dishwasher

  • Customer: Tom from Whittier, CA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
A power surge blew out a number of my appliances, including the dishwasher. I have a stainless steel KitchenAid model. Getting to the control panel was a bit difficult. The entire front panel had to come off. Once I did that, and get a look at the control board and bi-metal fuse, I saw that the fuse had blown (turned black) and part of the control board was black as well. So, it was back on-line to PartSelect to order a electronic control board. Once that arrived (in 2 days...shipping was really fast for both parts), I installed the control board and followed the instructions for installing the bi-metal fuse. There were no instructions on how to install the control board. But it's really self-explanitory! I took a picture of the board before disconnecting it to make sure I plug the same wires into the same ports. I then saw that the control board has color labels for the wires: brown, purple, blue, etc. All-in-all, it was REALLY EASY to replace both these parts. Once I completed the install, I plugged the dishwasher back into the recepticle and started a wash cycle. It worked just like new. All-in-all, it was REALLY EASY to replace these parts. It cost be about $180 for both parts. I'm sure if I called in a repair person, the cost would've been 3-times that!

the soap dispenser would not close anymore

  • Customer: Timi Jean from Sarasota, FL
  • Difficulty: Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Screw drivers
  • 0 of 0 people found this instruction helpful
Replaced dispenser in dishwasher. Although the part came with instructions how to replace, we were able to find a video via Google and that was enough to instruct how to complete task.

The motor was making an loud sound and the dishes were not clean.

  • Customer: Kathy from Coral Springs, FL
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I watched a video that should how to take the motor and housing assembly out. I ordered a part from a competitor, but it was the wrong part ( This was after putting in my Kitchenaid model number). The thermodor opening was too big. Unfortunately, no one was able to help me find the right part. i search online again and found partselect.com. I was able to find the exact part right away. I was thankful that they had a better picture to make sure I got the right part. My part arrived within a few days. My husband was out of town for the week, and I was tired of washing dishes. My husband had taken pictures of the motor and wiring. I asked him to send me the pictures. I was happy to have the pictures to make sure the wiring was correct. I had great success installing the motor and housing assembly by myself. No dishes in the sink tonight and no leaks! I should have been a plumber instead of a teacher. I installed the dishwasher 8 years ago. I also installed the garbage disposal. I have watched too many repairmen fix my appliances for hundreds of dollars. I have always thought "I can do that! " ... so now I do.

No lights on the control panel

  • Customer: Roger from Fall City, WA
  • Difficulty: A Bit Difficult
  • Time to Complete: 30 - 60 mins
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
I first checked the power to the dishwasher. Then searched the web. I found a video that described the problem. I found the cut-off fuse and tested the conductivity -- it was blown. So I ordered the thermal cut-off fuse for the dishwasher. It came in 2 days! It was easy to install. You take the cover off the door and pop the cover off the controls; cut the wires; install the new part; and put the door back together. Actually the hardest part was getting the door back together. Worked fine first time.

Detergent dispenser door had broken off (a YEAR ago).

  • Customer: Robert from Wesley Chapel, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Simply remove the front cover of the dishwasher, attached by 6 screws. This is where you'll need a TORXhead (star shaped bit) screwdriver. Once the cover's set aside, you'll see a plastic flap covering the dispenser. Unplug the wire connector from the bottom of the dispenser & unscrew 6 small screws with a nutdriver or small socket wrench. The OLD dispenser will be be removed from 'inside' the door & the new one installed the same way. Holding the NEW dispenser in place with one hand, start your screws back into it from the outside, making sure it remains properly aligned. *Be sure to insert the plastic cover flap onto the outside of the dispenser, BEFORE reattaching the holding bracket. Plug in your wire connector & reattach the washer's cover. It may sound difficult from this, but it's SUPER SIMPLE, & my wife now KNOWS I'm WONDERFUL, cuz we saved a BUNCH of money by me doing it, instead of a washer repairman. Good Luck!! RJ

Dishwasher would run, but dishes were not clean. It ran through all cycles, filled and removed water.

  • Customer: Leslie W. from Beavercreek, OH
  • Difficulty: Really Easy
  • Time to Complete: More than 2 hours
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
Removed the baskets. Had difficulty removing the lower arm until I found that the small plastic button that I thought was a cover for a mounting screw was actually a reverse threaded plastic screw. Removal of the cover/strainer revealed a lot of black gunk that was removed with a shop vac. Problem was found to be a gunked up screen that was starving the water pump and negating any cleaning action spray. This had caused the scraper to shear its plastic socket that fitted over the pump shaft. I ordered a new screen with the scraper from Part Select. Installation was a little tricky as the screen had to be slipped into a slot while the spring loaded socket was retracted for clearance to pass by the end of the pump shaft. I fitted a pair of small. flat bladed pliers over the spring loaded shaft to depress the spring and allow the socket to pass by the shaft. I removed the pliers and the socket snapped into place. Reinstalled all of the covers, ducts, and baskets and this 22 year old dishwasher now works fine. All for the $32.00 cost of the screen and scraper.

soap dispenser lid latch broke and need to replace the dispenser

  • Customer: John from Santee, CA
  • Difficulty: Really Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Nutdriver, Screw drivers
  • 0 of 0 people found this instruction helpful
Very easy, followed the instructions from former customers. Thank you for the quick delivery, I received the part the day after I ordered it.

the dishwasher worked great but got louder and louder. some one said it sounds like a generator.

  • Customer: DONNA from citrus heights, CA
  • Difficulty: Easy
  • Time to Complete: 1- 2 hours
  • Tools Required: Pliers, Screw drivers
  • 0 of 0 people found this instruction helpful
it was the motor bearing. ordered the whole pump assembley sunday night it came tuesday no bull one day 8 hours shipping. they have a video it shows you step by step it was cake but one day shipping and they didn`t even throw it over the fince.no laber cost $$$$$$$$ thank for the help.

My dishwasher wasn't draining and I noticed a broken tine pivot clip in the bottom of the dishwasher

  • Customer: Jacqueline from South San Francisco, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
I just attached it to the top rack by using the other pivot clips as an example.

never did this type of work and did not tighten down screw enough.

  • Customer: john from carmel, IN
  • Difficulty: Easy
  • Time to Complete: 30 - 60 mins
  • Tools Required: Screw drivers, Socket set
  • 0 of 0 people found this instruction helpful
slowly

Element Burned In Half

  • Customer: TERRY from LAKELAND, FL
  • Difficulty: Really Easy
  • Time to Complete: 15 - 30 mins
  • Tools Required: Pliers
  • 0 of 0 people found this instruction helpful
Empty dishwasher remove bottom basket. Disconnect electricity then turn off water. Remove top screws from counter. Slide unit out and gently tip forward. Remove the two wires from connectors on element. Unscrew plastic nuts from element save if reusable. Gently tilt unit back to normal position. Remove old element and install new one and attach to stainless spacers to hold element in place. Tip unit forward. Reinstall plastic nuts. Plug wires back into new element connectors. Tilt back into normal position. Turn water back on check for any leaks and repair if necessary. Turn electricity back on and then slide unit back into original position and replace under counter screws. Test out by running quick cycle wash. It should function normally. During drying cycle open door to be sure it is hot inside. If hot then it is repaired. Let it finish cycle and replace basket. Do not touch hot element as it will burn you.

Dishwasher stopperd working

  • Customer: Ben from Midpines, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Our son brought us the gift of cockroaches! They originally colonized the control panel and caused it to malfunction. Occupied it again after I replaced it and the it quit working again - took me a minute to figure out that it was the TCO(thermal cut off) repair was fast (less than 15 minutes) and the diswasher works fine. Bugs do like electricity so make sure that you put insecticide inside your door if you have to take it apart! So far so good.

Changed control panel unit still not working

  • Customer: Ben from Midpines, CA
  • Difficulty: Really Easy
  • Time to Complete: Less than 15 mins
  • Tools Required:
  • 0 of 0 people found this instruction helpful
Changed the control panel and the unit still did not work. Thought maybe it was the door switches - ordered the wrong part - tried the Thermal Cut Off(tco) replaced it and the unit works great.
All Instructions for the GU2700XTSB1
316-330 of 623