GSS20IEPJWW General Electric Refrigerator - Instructions

Replaced the Defrost Thermostat and the Defrost Heater.

I watched Video several times. Then I followed the steps shown on the video to replace the defrost heater. The biggest help is the video clip. It is much easier to follow than instructions printed on paper.

my cousin did it for me... he did it for me last time this happened which was exactly 2 years ago...too bad they don't make things like they used to years ago...

Was about to return the part because I didn't think I could replace it. Went on line to your web site to get address for return and noticed a video for the repair. Watched the video and repaired the ice maker in no time .Video was very clear and instructive. Thanks, I'll use your service again.

We first read that we should thoroughly clean the coils which we did. They were very dirty, full of dust. This seemed to help for a couple days then the hot and cold started up again and was even worse. We did some research on the internet and all indications led us to change the main control board. We found PartSelect ordered the part, received it super fast (within 2 days), changed the part in less than 15 mins and our refrigerator works like new. No trouble since the repair. Saved a lot of time and money doing the repair ourselves.

Shut off the water and replaced the water inlet valve. The solenoid(s) were obviously sticking. Easy repair.

Being a General Contractor with 35 years experience, I have a lot of experience building and fixing homes. I watched the video on your website, and got my tools out and completed the job. I highly would highly recommend your website for parts & customer service.

I used the Installation Instructions on your web page and it was easy.

killed power-gently pried out old switch using two screw drivers-replaced faulty switch-and tested OK.

I used the repair video supplied on line. I followed it step by step and the repair was made quickly and easily. Best of all I saved the expensive cost of a repairman.

Gentlemen,

Many thanks for the help in repairing my GE refrigerator. From the web site and videos, I determined the problem with the flapper on my ice maker was a bad solenoid. I ordered the part from you then followed the step by step instructions to install it. It made what seemed to be an intimidating job rather easy.

Thanks again,

Gary Schafer

I removed the interior back of the fridge and used a hairdryer to defrost the enormous amount of ice that had built up. After all the ice was gone, it became evident that the defrost heater was the problem - the glass tube had turned black. I removed the old part and its wires and replaced with the new part. It was a bit tricky with the wires but I made sure to pay attention how to put them back when I removed the old ones.

Remove the shelves then remove the back by removing the two screws at the top of the panel. Locate the temperature sensor on top of the coil. Cut the wires and replace with the new one. Use wire nuts and electrical tape to reconnect the wires.

The ice bucket on our fridge broke near the front nut securing it to the side wall. This caused the bucket to hang unevenly and was just a complete hassle to get in the ice bin, which we do several times a day since the ice chute is not as clean as I trust (rental house). The parts were very easy to find on parts select and arrived much quicker than I expected. A couple quick turns with a nut driver and the old slide was out, a couple more turns and the new slide was in place. I removed the front bucket cover (broken) and the three small screws holding it in place and replaced with the new cover. Everything was back together, STRAIGHT, and working properly in about 15 minutes. This couldn't have been much easier. Thank you very much to Part Select for getting me what I consider odd parts, probably in very low demand, for a fridge that isn't exactly new. Very easy, very quick delivery, and parts in stock - thanks!

removed evaporator coil cover inside freezer, defrosted the coil with blow dryer, cut wires to defrost thermostat, removed old defrost thermostat, wired new one to old wires with wire nuts and then taped with black electrical tape, reattached defrost thremostat to evaporator coil, easy job, the thing that took the longest was thawing out all the ice