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GSS20IEMBWW General Electric Refrigerator - Instructions

All Instructions for the GSS20IEMBWW
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Sticking Light Switch
I applied some tips learned by reading other reviews. So before I started I grabbed my trusty vise grip pliers and a small screw driver. I locked onto the switch actuator, the part that the refrigerator door pushes in, with the vise grips and pulled on it just hard enough to get the screw driver inserted in the right side to push in the catch clip so the switch could be pulled out further each time the catch clip was depressed to the next detent. Then I used the screw driver on the left site to encourage the switch past the detents on the left and very quickly the switch was out of the mount. The wires from the refrigerator pulled out with the old switch. I unplugged the old switch from the wires and plugged in the new switch and shoved the new switch back into the mount, wiggled it a couple of times to make sure it was secure and the job was done. Once I applied the vise gripes at first, the whole job took less than a minute.
Parts Used:
Light Switch
  • Jonathan from Lilburn, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
116 of 144 people found this instruction helpful.
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Evaporator motor sounded like wind in the trees howling
I had to remove all of the shelves.....part of the ice maker.....the rear cover over the freezer coils.....There were two wires that came from the back of the freezer that were also incorporated with the fan motor plug from the factory....This caused me to cut all of the wires from the new motor and soider them to the existing plug and shrink wrap the connections. If GE would have supplied two new ends I could have cut only those wires added the ends and inserted them into the new motor plug thus eliminating an extra hour and a soildering iron,,,,In my case not a big deal however not a project for those who have trouble with repairs using these type of tools.
Parts Used:
Evaporator Fan Motor
  • DOUG from MARYSVILLE, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
111 of 137 people found this instruction helpful.
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Drawer slide broke due to overloading with beer.
First I took a beer out and opened it then took a sip. Then I went into my garage and searched for my Black and Decker power drill with a phililps head on it. Failure to locate a phillips head bit i took another sip of beer and took out one of those old fashion screw drivers. I went back into the kitchen and much to my dismay the fridge didnt fix itself. After another sip of beer I took the old slide out and took it to the outside garbage. On my way around the house my neighbor started to mock my home fix-it skills and his back yard became the new home for the broken slide. I put the new slide in, reinstalled the drawer, and filled it with beer.
Parts Used:
Drawer Slide Rail - Right Side
  • Ashley from Brandon, MS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
102 of 122 people found this instruction helpful.
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freezer defrost and then after some time would work.
one repair man said I needed freon. sears repair man said my evaporators leaked. and should buy a new fridge. I installed the parts for less than $30.
dried the freezer compartment removed back panel and asst parts. removed screws from evaporator assy and replaced def therm. soldered leads/wing nuts. removed cover from sensor temp and again connected leads. working fine.
Parts Used:
Defrost Thermostat Temperature Sensor
  • anthony from burke, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers
92 of 96 people found this instruction helpful.
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Repeatedly stick in defrost, raising temps in fridge and freezer for hours at a time, some times for days. Repair tech was called out twice to look into this problem, but the temps returned to normal both times before he arrived, therefore, he never could diagnose the problem with a certainity as wh
The main board is easy to get to behind the access plate. You will find seven different wire harness plugs, six which are white, that are impossible to remove without breaking the retaining clips which hold them in place....but that's OK.....you are throwing away the old board anyway, so nothing lost. The plugs will snap back into each of their respective terminal locations without a problem. Be sure to treat the four white, plastic pins that hold the board in place delicately....you will not want to mess those little dudes up!
Parts Used:
Main Electronic Control Board
  • Jerry from Otisco, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
96 of 121 people found this instruction helpful.
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Ice dispenser quit working and kept making a clicking sound
All you have to do is replace the circuit board which is really easy. Still kinda mad because the fridge is less than 2 years old. If you hear the clicking noise its coming from the circuit board.
Parts Used:
Main Electronic Control Board
  • Ken from Gibson City, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Pliers
86 of 97 people found this instruction helpful.
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Water leaking under the refrigerator only when water was called from water dispenser
To do this repair, I shut off the water supply first. After removing the back panel, I disconnected the first water tank (PS291933) tube from the valve near the back of the refrigerator by pushing the white ringclamp towards the valve which released the tubing (once disconnected I could clearly see the hairline crack in the tube responsible for the water). I then disconnected the other water tank tube from the connector located in the bottom left front of the refrigerator. Then, after removing the bottom shelves and compartments, I unscrewed the two screws securing the water tank to the inside back wall. Then I carefully pulled the water tank and the tubing out from inside the refrigerator. The installation of the new water tank was essentially the reverse of the above, with the exception that I had to use a 2x4 to prop up the refrigerator and my 7-year old daughter's hand to help guide the tube to the front of the fridge. One of the lines did leak initially, but stopped after I removed and reconnected the tube more securely. My only unfinished business with this part of the repair (which I'm not losing sleep over) is I'm not sure where to find the 'insulation wrap' that was around the water tank tubes inside the fridge.

During my investigation of the water tank, I also noticed the tube on the outside back of the fridge going to the icemaker was leaking, so I bought a new grommet & tube (PS292253). Installation was easier than the water tank, but was more of a mystery until the part showed up and I saw that only adhesive tape was used to secure the grommet to the hole in the outside back of the freezer near the icemaker. Again, only had to disconnect the tube from the valve at the bottom of the fridge and pull out the grommet from the top outside. (I did remove the ice cube tray from the inside to avoid contaminating it during the work). Then I connected the new tubing and secured the grommet to the back of the fridge using the adhesive tape. So far no leaks!


I also will likely need to add that WR49X10173 part to hopefully avoid my water dispensor from freezing in the future.
Parts Used:
Grommet / Tube Assembly Water Reservoir and Tubing
  • Chuck from Coraopolis, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
93 of 120 people found this instruction helpful.
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Warm freezer and no ice
This story starts with a GE side-by-side refrigerator that has always had wide temperature swings and a temperamental water dispenser. The ice maker was not making ice, and the built in digital thermometer showed it was running warm. I suspected that the heat exchanger was full of dust and so looked there. What I found was that the condenser tank was hot to the touch and the fan wasn’t running. As an experiment, I aimed a fan at the it for a while I saw that the freezer temperature dropped back to normal.
.The fan is marked as 11.2 DC so I checked for voltage at the fan and found some. With three wires and no wiring diagram I wasn’t sure this answered all the questions, but hooking the fan to a 12 volt power supply didn’t get it to spin.
I priced parts at a couple websites before using partselect.com . They also have a good diagram to look at (Sears diagrams are really poor). I ordered the part with 2-day shipping; it arrived on time, was correct and fixed the problem.
Parts Used:
DC Condenser Fan Motor - 12V
  • Paul from Suwanee, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
94 of 124 people found this instruction helpful.
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auger was not working
This happened once before. The plastic auger broke. I had a local repair store order the auger and then install it into the bucket. The cost was much more than I paid PartSelect for the entire assembly. What could be easier--pop the old one out and put in the new--for a cheaper price.
Parts Used:
Ice Bucket and Auger Assembly
  • Marshall from Yuma, AZ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
77 of 81 people found this instruction helpful.
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Refrigerator stopped freezing and cooling frige
Well, I first had a local service guy look at the frige. only to find out his opinion was to replace the entire unit, because the Mother board cost more than the unit was worth. Me not accepting that answer, decided to look on line for a part and availability as well as price. Surprise, Part Select had what I wanted. Now, on the back of the unit in the upper left hand corner is the access door for the mother board.Find it, but before proceeding disconnect the power supply from the wall receptacle. Remove the surrounding screws on the access door with a nut driver and the correct size METRIC socket. Disconnect the wiring connectors on both sides of the board. Now there are 4 plastic type (mine were white) retaining studs holding the board in place. BE CAREFUL not to break these as you gently pull the board off studs. Replace board with new one, and restore wire connectors in their perspective places. Each connector has a different amount of pins inside so connecting them is easy. I know nothing about refrigeration, and this was a piece of cake. Less than 15 min. Unit cools like never before!!!
Parts Used:
Main Electronic Control Board
  • DAVID R. from BATH, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
77 of 85 people found this instruction helpful.
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ice stalactites were drooling out of the icemaker and gumming up the cubes in the receiving tray.
I first shut off water flow to the fridge. Examination of the package (which was not exact in appearance to the original) demonstrated that the electrical connectors were well-insulated so I arrogantly and successfully proceded without disconnecting the power. My fridge is old enough that the model doesn't appear exactly on anyone's list so I wasn't alarmed that it took an extra 10 minutes or so to noodle out how to adapt the slightly different inlet cowling and electrical cord with extension, but the device is pretty simple.
Soon I loosened the two mounting screws with a nut driver, used a screwdriver to pry away the plastic snap-in housing over the electrical socket on the fridge inner wall and pulled away the electrical plug. The original water fill tube remained in its cavity, ready for re-use.
The new unit's mounting points matched the original screw locations perfectly, as did the fill cowling - which on the replacement icemaker has two possible attachment points. The new unit's electrical connector required an extension pigtail to adapt to my socket, but it was included in the package. The extra cable posed a minor cosmetic issue because it hangs in the collection basket a bit, but that will soon be remedied with a tie wrap.
After the water was restored and an anxious wait of a few hours, we had well-formed ice cubes that weren't all stuck together and the stalactites haven't reappeared.
Parts Used:
Ice Maker
  • Gerald from Benicia, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
89 of 122 people found this instruction helpful.
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frige not cooling, freezer working, frost buildup. also door for ice dispenser stuck open!
first I removed shelves, bottom drawer, one drawer slide. then removed plastic cover from inside, light bulb, removed two screws from back panel (inside refrigerator, removed panel. You will see heater towards bottom. Remove screws (2) that hold heater in place, disconnect wires from heater, thermostat is
attached to line just above where heater is attached.
You will find that is quicker to cut thermostat wire, then splice together with wire nut. reassemble in reverse order. To check ice door, you must remove inner door panel, mine had to selenoid rusted and locked up. Removed , cleaned, reinstalledm worked ok. Hope this helps someone. Thank you partselect from your good service!
Parts Used:
Defrost Thermostat Defrost Heater Harness Kit
  • stan from winder, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
81 of 103 people found this instruction helpful.
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ice and water would not dispense at door
first I snapped out control face plate on outside of door. removed the screws for each part,and unplugged the wires at the connectors, replaced new parts and plugged in connectors to new circuit board.I decided to replace the board,switch and solenoid all at the same time, not knowing which part was bad.I have to say it was well worth it! it works better than when it was new!!!! It was a lot easier than I thought it was going to be.
Parts Used:
Dispenser Door Solenoid Assembly Dispenser Board Door Recess Retainer Micro Switch Dispenser Door Recess Crank Recess Door Spring Torsion-Fit Spring
  • carl from vacaville, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
95 of 145 people found this instruction helpful.
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The back of my freezer section was covered with ice.
1. Important: First you will need to prepare for water from melted ice. Plug the drain hole in the bottom rear of the freezer. Have plenty of rags near by. A pan or small bucket is helpful.

2. Unplug refrigerator

3. Remove (4) screws (2) w/screwdriver and (2) w/nut driver. You can remove the light cover to get it out of the way but you don't have to.

4. Remove the evaporator cover (The rear wall)

5. Melt and remove any ice build up. Remember those rags?

6. Remove (2) screws from the heater bracket

7. Remove the failed heater. My old heater was a single element. The new heater was a dual element. This made no difference.

8. Disconnect (2) wires.

9. Re-route and reconnect (2) wires. The wires were re-routed because the new heater has both wires on the same side. Not a problem.

10. Install new heater on the bracket (2) screws

11. Replace cover (4) screws

12. Power up the refrigerator
Parts Used:
Defrost Heater Harness Kit
  • Brian from Cary, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
73 of 79 people found this instruction helpful.
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Plastic piece on front of ice bucket auger cracked an broke off
I just pulled the old Ice bucket assembly out and replaced it with the new one. Couldn't get any easier.
Parts Used:
Refrigerator Ice Bucket and Auger Assembly
  • Gunars from Arlington, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
81 of 104 people found this instruction helpful.
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All Instructions for the GSS20IEMBWW
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