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GRCR3910ZWW-1 General Electric Range - Instructions

All Instructions for the GRCR3910ZWW-1
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Large burner on dual element burned out
This was really easy, and pretty with no problems or issues It took me longer to write this than to do the actual installation. I used a digital camera to help me remember where things were, but a pen/paper works fine. Here's what I did:

1. Turn off the breaker for the cooktop.

2. Remove (2) 1/4" hex screws directly under cooktop. You may need to open oven door to reveal them.

2. Prop up cooktop. I used the box the replacement element came in.

3. The element is held in place with (3) brackets held in by a #2 philips screw each. Mark the location of each of the brackets. There are numbers on the element to help you do this.

4. Write down where each of the wires connects to the element. There's only a few of them, but I tend to forget that stuff. The wires have female spade-type connectors that connect to the male ends on the element.

5. Using a needle-nose or small pliers wiggle each wire off the element. Grab the wires by the end of the female connector when you do this. I found it helpful to use a small flat screwdriver to help pry them off. Mine were on pretty tight, so expect this to take a few mins. If you have problems getting to the wires, remove the brackets (next step) first and come back to this one. I let the element hang from the wires without any problems, but I still wouldn't recommend it.

6. Remove each of the screws with a #2 philips screwdriver. Support the element with your hand and gently pull each bracket away from the element. Once they're all gone, the element should just come out. I took a look at my old element and saw that the large burner wires were melted in a couple places, so it was definitely broken.

7. If necessary, clean the underside of the cooktop surface with a clean papertowel. There was a little dust from the old element on mine.

8. Connect the new element and test to make sure it works by turning on the breaker and turning on the burner for a second or two. Note: This will make the top of the element hot for some time, so test it and go away for a few mins. If it works OK, proceed. If not, disconnect and figure out what else may be wrong.

9. Using the old element, make copies of the marks you made for the bracket locations onto the new element. You'll have to punch through the insulation when re-attaching the screws.

10. Re-wire the new element, if necessary and re-attach the brackets over the marks you made. This may be a pretty tight fit because the new element was thicker than the old on mine. I opened up the brackets a bit to make it not so hard to re-attach. Hook the brackets on and squeeze them over the element. The holes in the brackets need to line up with the holes drilled into the bottom of the element. If they don't, spin the element around (or detach and re-attach the brackets) till they do.

11. Screw in the (3) screws over the brackets pushing them through the insulation on the element.

12. Close the cooktop and reattach the hex screws under it (1/4" hex).

13. Turn on the breaker and test again.

Thats it, works great now. Good Luck
Parts Used:
Dual Radiant Element - 9 Inch
  • Scot from Oakland, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
101 of 114 people found this instruction helpful.
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Large burner would not get hot
Repair was very simple. Removed 2 screws under the cooktop, tilt the cooktop back, unplug 4 wires from 8" burner, remove two screws holding retaining clips, install new burner in reverse order. Very simple!
Parts Used:
Large Haliant Burner with Limiter - 8"
  • Kevin from Leominster, MA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
70 of 92 people found this instruction helpful.
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Coil Burned Out
Open lid,un screw coil,pop in new coil snap holders in place,then cook a steak
Parts Used:
Haliant Burner with Limiter - 6" - 1500W
  • Frank from St Augustine, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
60 of 91 people found this instruction helpful.
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Two part burner, outer ring not working
The outer ring on the adjustable large haliant surface burner of our smooth top stove would not work. It would only work on the small (inner) size.

Found the part on this site, ordered, 3 days later, and it was fixing time.

2 screws removed to lift cooktop, 2 screws to remove old burner and disconnected 4 electric clips one at a time and placed them in same position on new burner. Replace the 4 screws and done.

VERY SIMPLE.
Parts Used:
Dual Radiant Element - 9 Inch
  • JERALD from PHENIX CITY, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver, Screw drivers
35 of 41 people found this instruction helpful.
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Heating element burned out.
Unplugged range. Opened oven door and removed two screws from top of oven opening. Lifted oven top and propped up
with a 2 x 3.Unscrewed the two screws that were holding
Parts Used:
Haliant Burner with Limiter - 6" - 1500W
  • LANCE from ORELAND, PA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
41 of 62 people found this instruction helpful.
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Inner element of dual burner died
-Turn off breaker
-Undo the two screws that hold the top surface down
-Prop up top surface with a board
-Remove two screws/spring clips holding burner
-Transfer electrical plugs to new burner (this was the most challenging part)
-Screw new burner in place
-Lower surface
-Secure surface
Parts Used:
Dual Radiant Element - 9 Inch
  • Van from Hyde Park, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
18 of 20 people found this instruction helpful.
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Left rear element would not get hot.
FIRST TURN OFF THE CIRCUIT BREAKERS THAT POWER THE COOKTOP!! Remove the cooktop from the counter by removing the screws from the mounting straps under the counter. Then remove the screws that hold the glass cooktop to the frame and lift off the glass top. Next lift up the bad element and unplug one wire from the bad element and plug it into the new element. Make sure to put it on the exact same terminal of the new element. Do this for all the wires. Remove the two mounting tabs from the old element and put them on the new element. Turn on circuit breakers and your done.
Parts Used:
Large Haliant Burner with Limiter - 8"
  • John from Hopewell Junction, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
19 of 25 people found this instruction helpful.
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Center of large burner stopped working.
First and foremost, I am a 63 year old cooky baking GRANDMOTHER. I don't know anything about fixing appliances. I read the other repair stories pertaining to my burner and I thought, "why not."
It was a snap!

My part arrived the very next day, bless you Parts Select! I just did what the others (see above) did: I removed 2 screws to release the stove top, then I took a few digital photos to be sure I would know where the wires went. I released the old burner, pulled out the thingamajigs that held the wires in the old burner, then pushed the new ones in their place, replaced the stove top, plugged it back in, turned it on and jumped for joy! If I can do this, anyone can.
Parts Used:
Dual Radiant Element - 9 Inch
  • paula from East Grand Rapids, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers, Wrench (Adjustable)
15 of 16 people found this instruction helpful.
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Fastening screws loosened and handle end caps fractured
I dis asymbled the door to access the broken end cap screw holders(plastic) Take great caution with the door glass. It is held in place by thin stamped steel slots and when taking the door face apart, the glass is free to fall out. I placed four strips of adhesive tape on the glass to hold it in place while I replaced the handle end caps. Use an electric screwdriver to place the retainer screws. It speeds up the work, and allows your other hand to stabilize the door. Caution to not over torque the steel screws. They screw into plastic and can strip easy. Another point: These replacement End Caps did not come with any supporting hardware - screws. I was lucky in that I retained the original screws and they were in good condition and could be recycled. Very impressed with the service, would recommend to all. Frighteningly fast delivery. I was shocked to see the box on my porch in just a few days.

R/
CSB
Parts Used:
Oven Handle End Cap - Left or Right Side
  • Scott from Saint Augustine, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
11 of 13 people found this instruction helpful.
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Burner "burned out" so we replaced the one and replaced the other that seemed to be cooling down.
Basically removed the screws holding the op on and removed the vent from back. Just "figured it out" and now it works. Wish I could be more helpful. Recommend moderate experience and confidence.
Parts Used:
Large Haliant Burner with Limiter - 8" Dual Radiant Element - 9 Inch
  • Cheryl from Sequim, WA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
13 of 23 people found this instruction helpful.
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Outer ring of burner did not work
1- opened oven door
2- unscrewed 2 screws underneath top with a socket wrench
3- unscrewed clips that held burner
4-used needle nose pliers to pull off wire clips off old burner
5- placed wires onto new burner
6- opened clips to make it easier to reinsert burner
7-reattached burner
8-Replaced top

The hardest part was unscrewing the 2 screws that held the top in place due to the position of the screws
Parts Used:
Dual Radiant Element - 9 Inch
  • Barry from Bradenton, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Socket set
5 of 5 people found this instruction helpful.
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The small burner inside the double burner shortd out.
The first thing was to watch U-Tube . The replacement burner was being
replaced in a GE glass top range. Exter tools were required than depicted
in the U-Tube project. The project overall was not dificult for me however I was a general contracter for over 25 years
Parts Used:
Haliant Burner with Limiter - 6" - 1500W
  • david from PORT ORANGE, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
5 of 5 people found this instruction helpful.
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The door handle was broken on the left
I did not know what kind of tool was needed to remove the screws so I asked at the hardware store. When i said the screw was star shaped, he sold me torque wrench with multiple heads. First I removed the screw holding the broken handle in place. I cleaned surfaces. Next I attempted to put the handle in place on the horizontal bar and then put the screw into the opening. That did not work. I jiggled the handle for a while but could not get the pegs into the holes. Finally, I just held the handle in place and began to turn the screw and the handle slid into place as the screw got tighter.
Parts Used:
Oven Handle End Cap - Left or Right Side
  • Sylvia from Baltimore, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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outside element burned out
. First I removed the two screws that hold the element in place. I then pulled the element out about 3 inches and disconnected the two plugs.
plugged in the new element and screwed it in place
Parts Used:
Dual Radiant Element - 9 Inch
  • peter from westfield, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
4 of 4 people found this instruction helpful.
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broken inner glass
I removed the oven door by unlocking the hinges and pulling out. Set on workbench (with towel/pad) and removed handle, four screws, then bottom and inside panel screws, then one nut to finally be able to get at the inner glass insert. Removed insulation and then took an extra hour to really clean all surfaces (middle glass was quite greasy due to inner glass being broken for a while. Reassembly wasn't bad, but took a while to figure out that the two thin 2" red spacers belonged around the two handle screws. This was tough to figure out as they come off when taking the handle off, but you can't see them, so didn't know where they came from! Anyway, if you're just a bit handy, you can do this job.
Parts Used:
Inner Door Glass
  • Sharon from EDISON, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Wrench (Adjustable)
4 of 4 people found this instruction helpful.
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All Instructions for the GRCR3910ZWW-1
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