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GHW9100LW2 Whirlpool Washer - Instructions

All Instructions for the GHW9100LW2
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Washer made excessive noise during spin
This repair involved basically completely disassembling the washer. I found a reasonably usable set of step-by-step directions that got me most of the way through the process. Where there were gaps or steps missing, I was able to improvise.

The problem with my washer was that the bearings for the inner tub were shot. The only way to repair this problem is by replacing the rear outer tub. This is because the bearings and the water seal are pressed in place on the rear outer tub assembly and cannot be removed and replaced separately. It makes for a very expensive part.

Here are the steps I found elsewhere on the PartSelect forum:

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Remove the washer top.

Disconnect the touch pad/led assembly ribbon connector from the left side of the central control unit and release if from the wiring harness brackets on the right side of the washer top.

Remove the detergent dispenser drawer by pressing down on the release tab at the back of the drawer and pulling it completely out to the washer.

Once the drawer is removed, remove the screw in the recessed hole next to the drawer opening.

Release the tab securing the right side of the console to the washer and remove the console. Be sure the ribbon cable clears the cabinet frame.

Removing the washer front panel will require that the door switch be removed and the boot be separated completely from the front panel opening.

Access to the door switch requires that the water seal boot be removed from the front of the washer.

Use a flat bladed screwdriver at the location of the retainer spring and pull the retainer forward and then off the perimeter of the boot.

Ease the edge of the boot off of the lip of the washer front.

The door switch is secured to the washer front panel with three screws. Once these screws are removed, the door switch will remain in place until it is lifted slightly and pulled back from the washer front panel.

Remove the two screws securing the bottom of the front panel to the washer, and the two screws securing the top of the front panel to the washer.

Remove th detergent dispenser assembly.

Separate the water inlet and window washer tube from the boot.

Pull the water inlet tube from the outlet connector of the detergent dispenser.

When reinstalling the water inlet tube, wet the water inlet gasket on the detergent dispenser with water only. Do Not Use any other lubricant.

Remove the screw securing the front of the detergent dispenser assemble to the top front frame.

Disconnect the vent tube from the detergent dispenser assembly.

Remove the screw securing the detergent dispenser assembly to the top left frame member.

Slide the assembly back sightly and lift the assembly out.

To remove the detergent dispenser motor assembly, disconnect the cam follower spring and lift the cam follower from the diverter locate the diverter cam clockwise to access the motor mounting screws.

Disconnect the wiring harness from the heating element.

There are three concrete weights attached to the tub assembly. All three must be removed for safe removal of the tub assembly.

Access to the weight on the top front of the tub requires removing the six screws securing the top front frame member from the washer and removing the frame member.

Access to the weight on the top back of the tub requires removing the two screws securing the upper transport brace to the washer and removing the brace.

Each weight is secured to the tub by three bolts.

Remove the three bolts and lift the weight from the tub.

Remove the flat nuts from the tub for safekeeping.

At the back of the tub assembly, remove the belt.

To remove the pulley from the basket, Place the handle of a crescent wrench through the pulley and into the steel bearing hub to keep the pulley from turning.

Use a socket wrench to remove the nut securing the pulley to the basket.

Disconnect the ground wire from the bearing hub.

Remove the screw securing the left end of the pressure tube connector tot
Parts Used:
TUB-OUTER
  • Dan from Collinsville, OK
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
30 of 41 people found this instruction helpful.
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Water would not drain, motor died
Remove the lower front cover there are three small torx type screw. The pump is the very first thing you see. Have a wet and dry Vac available you will need it. The drain pump and the drain lines contain a lot of water. Unscrew the big white drain plug at the pump and clean up the water, remove the front small mounting screw and disconnect the two hoses in the back of the pump with pliers and follow the pre-printed steps in reverse. If your machine is more than six years old you will have to use a utility knife and remove a piece of plastic on the electrical connector that is from the washer wiring, if you force the connection on it will brake, look at the connection and the plug and attempt to plug it in before you install the pump. It is easy just be-aware of the connector.
Parts Used:
Drain Pump Kit
  • Michael from Worcester, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
26 of 30 people found this instruction helpful.
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Torn bellow. Water leaking
I found a you tube video with step by step instructions. Very easy to follow. Repair would have been quicker had my kids not been at home. I had to have my boyfriend help me put on the outer bellow spring clamp, as I was not strong enough. Washer works great.
Parts Used:
Bellow Clamp Bellow to Outer Tub Clamp Washer Door Bellow
  • krista from scotts valley, CA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers
27 of 33 people found this instruction helpful.
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The door handle was broken
First i remove the 2 screws that hold the door handle and take out the broken piece, put the new one and then put the screws on their place. It couldn't be EASIER!!!!!

Also I want to tell you that Im form Costa Rica and the best thing is that I order this on Sunday at 3pm and I receive this part on Thursday, FASTEST SHIPPING EVER!!!

THANKS FOR EVERYTHING, I HOPE THAT WE CAN DO MORE BUSINESS AGAIN!!! HIGHLY RECOMMENDED!!!
Parts Used:
Door Handle
  • VIVIANA from DORAL, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
25 of 29 people found this instruction helpful.
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belt came off
Removed back panel,unscrewed the nut on the pulley.Removed pulley and belt. Reassembled.
Parts Used:
Drum Drive Pulley Drive Belt
  • wendy from Naples, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
29 of 41 people found this instruction helpful.
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Door would not lock
Peel rubber gasket from drum; remove 3 screws using phillip head screwdriver; disconnect wiring e plugs; remove door lock. Install in reverse order.
Parts Used:
Door Lock Latch
  • Tina from petersburg, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
25 of 29 people found this instruction helpful.
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error F 11. Mashine would not run
removed screws on front control panel. found info sheet. read that this part was correct. replaced the motor control unit tho saw no damage on old unit and it works fine now.
Parts Used:
Electronic Control Board
  • Christina from Englewood, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
27 of 36 people found this instruction helpful.
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The rear bearing went bad on a front-load washer (Duet)
First I took the top, front, and back off of the washer. There were about a gazillion wires and tubes so I went slow and took pictures. I had to get the old tub out so that I could replace its back half. The new outer tub contained the replacement bearing. Taking the tub out took about two hours because I went slow so that I could document the process. Once the tub was out, I split the tub in half and found a real mess of a bearing. I couldn't get the old bearing race off of the shaft, so I went to the store to get some sand paper. With sand paper I was able to smooth the shaft down enough to get the old race off. The inner tub and the outer rear tub went together pretty easy with a couple swats with a hammer. Putting the clips back on was a trick. My oldest son figured it out. This was actually a family event. I am the father of ten children so you can imagine how important a washing machine is. After another couple of hours, we had all of the wires attached and the hoses hooked up. There is a metal band that holds the plastic shroud in the front to the outer tub. It took my daughter-in-laws long piano fingers to get that put on right. When we had it working finally, the bottom drain hose was leaking. The little clamp that came with the machine wasn't doing its job. Then the metal band came back off. Well, I went back to the store and bought a 10 inch metal band clamp for the bottom hose. That did the trick. I tightened the big band real tight and everything is wonderful. My wife is happy again! No more trips to wash clothes! I saved some money and some time and it wasn't that bad.
Parts Used:
TUB-OUTER
  • Patrick from Snellville, GA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
24 of 30 people found this instruction helpful.
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door lock was broken
door hook strike was broken half broke in the door the other half stayed in the lock i removed the one pcs from washer with pliers and on the door with a star wrench
Parts Used:
Door Hook/Strike
  • Johnny from Homestead, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
30 of 48 people found this instruction helpful.
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shaking washer
twisted old shock absorbers out and snapped new one inplace...did not really fix my problem though
Parts Used:
Shock Absorber
  • Dean from Morrisville, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers
33 of 57 people found this instruction helpful.
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Washer would not spin ( F-02 comes on)
1-Unplug washer
2-Remove the bottom of the front washer cover 3 screws
3-Locate pump and loosen pump drain cover turn to left just a little enough for water to start draining.
4- Suck-up water with wet/ dry vac. Remove 1 screw holding pump.
5- Flip pump electrical cover up and disconnect wiring from pump.
6- Remove 2 hose clamps. The outlet was not to hard to remove, but the intake was not easy to get the pliers on.
7- Install new pump. See instruction to install. I didn't have to remove any ribs to install the connector as in the instruction sheet that came with the new pump. Also I didn't think it was very clear instruction.
8- Last installing the spring clamps. The outlet went okay, but the inlet I never could get on. I could not get the pliers on the clamp. I fooled around at least 20 min. trying to get the clamp on. I went out and bought a 3/4 to 1 3/4 stainless hose clamp with the worm drive design. That is what took so long.You may want to get new hose clamps before starting.
Other wise I did okay.
Parts Used:
Drain Pump Kit
  • Steve from Dubuque, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
21 of 23 people found this instruction helpful.
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Drum didn't turn/spin
1) Removed back of washer
2) Removed nut holding pulley
3) Pulled pulley off shaft
4) Put new pulley on shaft
5) Replaced and tightened nut
6) Replaced belt on pulley
7) Replaced back panel
7) Washed pile of laundry
Parts Used:
Drum Drive Pulley Drive Belt
  • john from chester, NH
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Wrench (Adjustable)
25 of 38 people found this instruction helpful.
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Plastic Knob Cracked off machine
It was super easy...as the knob (Part No. 18 on our Whirlpool Duet Dryer) broke off cleanly leaving the metal pin exposed....(we had been turning it with pilers in the interim) so I just popped the new knob on and we were good to go! It was really easy to do and easy to locate the necessary part on your site. I won't hesitate to use your company and website again. Thank you for making all the parts available and saving us a service call!
Parts Used:
Control Knob
  • Susan from Glen Ellyn, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
20 of 24 people found this instruction helpful.
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Washer filling up with water when not in use
Very simple repair:
- Turn off water and detach water supply hoses. (Good to have a bucket nearby to catch water left in hoses.)
- Remove 3 screws from the back of the lid; slide lid back 1" and lift off.
- Valve is mounted just under the lid on the back wall of the washer -- remove 1 screw from back of washer that holds valve assembly in place.
- Remove the 4 electrical connectors (2 black & 2 white) I numbered them with a sharpie so I wouldn't forget how to reattach them. :-)
- Use pliers to squeeze & slide the little hose clamp that holds the internal hose on the valve assembly. Once the clamp is out of the way, pull the hose off the valve assembly.
- Reverse the process to install the new valve assembly.

I ran into a little problem mounting the new valve assembly. The screw hole in the back of the washer did not line up with the mounting hole in the valve assembly. I had to drill a 3/16" hole just to the right of the original screw hole on the back of the washer. Used the new hole to mount the valve assembly, done.
Parts Used:
Water Inlet Valve
  • Dominick from Parker, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
18 of 20 people found this instruction helpful.
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FH code-4 minutes into cycle
remove 3 screws of top panel at rear. slide top to rear 1/2 inch and lift up. disconnect wire to flometer, remove clamps on hoses and remove, reverse to install. did not fix problem. ck'd screens at fill valves. ordered new fill valves--problem solved. solenoids must not have been opening up all the way.
Parts Used:
Flowmeter
  • robert from LITLE RIVER, SC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
17 of 19 people found this instruction helpful.
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All Instructions for the GHW9100LW2
31 - 45 of 351