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Ice maker did not produce ice.
The repair was easy. The problem was the lack of explanation. This may help other customers. I was told by the virtual trouble shooting system that about 30% of the cure was to replace the water filter and 70% was to replace the water valve. I did both and still had the problem. People need to be told why they have to replace the water valve. The reason is this. The valve has a very small leak in it that lets water continue to flow into the freezer compartment drop by drop. Eventually, this freezes and clogs the hole , so no water can pass and thus no ice can be made.In either your web site or another they stated that it may freeze up here, but there was no connection to the water valve.It seemed like it was another topic. Its very hard to see the frozen area, unless you remove it from the freezer area. I wish I was TOLD TO DO THIS, after i replaced the valve It would have saved me a repair bill. I hope this helps others. Take care-Bill
Unscrewed the water line cover. Removed the platic case around the water filter base. Everything went well until I tried to remove the two water hoses. After I finally figured out that I had to push in the release washer while pulling the hoses out, things went well. Unfortunately it took several hours of wasted time and several searches on the internet to finally figure this part out. From there on out it went smoothly. Old base came out with two screws. Reversed process for reinstall of new base. Water hoses just slipped back into place and locked themselves in. Just takes a little patience.
The radiator was not being properly defrosted and the refrigerator and freezer could not keep the temperature. Two things can be causing this, the defrost module which defrost the refrigerator on a regular basis ($110) or the thermostat ($18). I tried the thermostat since it is very easy to do (remove cover plate inside the freezer, cut wires of old thermostat, connect new thermostat by stripping wires. Presto...however the thermostat was NOT the problem. The problem was a blown timer circuit board that controls the regular defrosting. That repair was done by a technician. The board was $110, it seats inside the refrigerator in the control panel area.
Unplug turn water off Removed two screws with nut driver loosen one Disconnected three solenoid valves Disconnected four water lines Plug tubing in, tighten one flare fitting Reattach wires to solenoids Slide under loose screw, replace two screws Turn water on check for leaks plug in get a drink of water
When the ice maker is over filling, either the valve is defective or clogged, or the ice maker is at fault signaling the valve to stay open too long. My problem was the latter. I had already replaced the valve, thinking that being only 2 years old, how could the ice maker be faulty. I was wrong. Ice maker unplugs and comes out with 2 screws. A quick swap with the new ice maker and all is well. Simple
The door has nylon gear teeth that wore out and needed replaced. The ice chute came off very easy with 6 screws. I used a punch and pliers to remove the hinge pin. Then the door came off and the new one put on. Very easy. The part was ordered on Sunday and arrived on Tuesday.
Test the light socket first with a bulb that you know is good. If the light still does not come on, unplug the refrigerator, remove the switch by inserting a very small, thin, flathead screwdriver alongside it and pull the switch out slowly with your other hand. There are two wires there. Remove them gently with some needle nose pliers. If you want to test to see if the switch is defective, take a insulated jumper wire, and attach it between the two wires. Plug the refrigerator back in and see if the light comes on. If the light does come on, replace with a new switch by re-attaching the wires and placing it back in the hole firmly.
Unpluged the item. Turned off the water source. Removed the card board cover. Dis-connected the water hoses. Unpluged the connetors. Matched up the colores and put it back together, very easy. Everythings was color coded.
Interior light was on "red" indicating a water filter change was needed.
Just pushed the button along side the filter and it popped out in my hand. I unpacked the new filter module and inserted it. It was necessary to run water through the dispenser for a couple of minutes to purge the air and clear the lines. The modular filter assembly is more expenseve than some but the ease of replacement makes the cost a good value.
I shut off the water supply and removed the 4 screws from the cardboard back revealing the water valve. I removed the 2 screws which attach the valve to the refrigerator and removed the water valve. Once out it was a snap to unplug the electrical leads and unscrewed the water lines, Insalling the new part was a matter of reversing the above procedure. Everything is color coded which made this replacement extrememly simple.
I will definitely use you guys in the future. The ordering process was great and delivery time was ultra quick! Thanks for an easy part replacement and simple install.
most importantly on the page with the necessary part..cripser support for the refrigerator--- there was a brief insructional video on how to properly dislodge the broken part and replace it with the new showing the simple tools needed. I am not handy at all but it took me all of two minutes thanks to the helpful video.
Just opened the filter storage and popped out the old one and put in the new one. Ran the system for three minutes according to directions and it worked fine.
- Unsnapped old light socket from top of Frig - Disconnected elect wires - Reconnected elect wires to new light socket - Snapped new socket in place - Done in less than 2 min.
Tried replacing water filter first. It stilled leaked, so I removed the covers to gain access to the water filter base. After cutting the two hoses to remove the old base, I simply slid the hoses into the new base, screwed it into place, replaced the covers, and then reinstalled the new water filter. No more leak!
