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Washer was "clunking" when in use
I replaced both shocks, as both shocks were broken! Keep in mind that Parts select packages them in pairs. I order 2 packages or 4 shocks, guess I have another pair for ~ 5 years from now. These are located under the front bottom panel, so no need to isolate water lines or even pull this sucker away from the wall. Tight clearances are the only factor from making this really easy. Use some Vaseline to assist inserting the new plastic pins.
The parts came with instructions They stated to remove the front panel. This only gets to one side for a difficult repair. I removed the back panel then it was a snap. Easiest with two people.
Removed old shock abs. (both sides). The one side, I had to remove the speed control board to access the lower nut on the one shock. Install was fairly easy however, it did not fix the washer. Apparently there was something else (either a switch, the control board or the motor) needs replaced too.
First I removed the two screws that hold the part in place. I then pulled the part out about 3 inches and disconnected the three wires from the part and put the new one in
I removed the front access cover and the rear cover. It was also necessary to remove the water level sensor (attached to the tub drain hose) to access one of the shocks. Not having a 1/2" deep socket, I used a 2" piece of 1/2" copper pipe to depress the locking tab on the shock attachment pins--worked great. Pulled the pins out with pliers. Putting the pins back in after replacing the shocks was easiest to do using 'channel-lock' pliers to grab the bracket and the pin head and squeeze in the pin. The only problem was that my copper pipe piece fell into the drain hose when removing one of the pins! Had to take the drain hose loose to fish it out.
As others have mentioned, it was pretty straight forward although a bit finicky to get into the tight spots to press out the pins. The little piece of 1x4 block helped press the pins back in. For the right side shock, I had to undo the large rubber hose at the bottom of the drum and also had to remove the sheet metal shield in the back to allow clearance for the pin to come out. There's only 2 screws holding it in so again, not too hard to do.
Washer shaking and making loud noise during spin cycle.
Removed front panel, used socket to compress lock tab on plastic pins holding shocks. Still taks a little effort to get them out. The one behind a plastic drain canister is a proble as there doesn't seem to be a good method for moving that canister. I think that's why the spare pin is provided.
Sadly, my case was one of the lower percentage where the problem is in the rear bearing area. The shocks were, the top support springs were good but the rear of the washer drum was shot. Opted to replace with new washer rather than go through the much longer repair with the almost $300 in parts.
Remove front panel to expose shocks. It took some time to remove the old shocks, both were broken. The pins were somewhat difficult to reach and remove, especially the one on right for it was shoved up against the electric wiring box. We ended up putting that pin in backwards for the new shock because it was impossible to reach from rear. Putting the new shocks was easy it was removing the old ones that took most of the time. The washing machine is working perfectly now.
Our washer would not do the final spin. Error code was 47, which is door not closing
I removed 2 screws from the the top back of top. Removed the cover. Removed the 2 screws holding the door lock assembly.Removed the door lock assembly, disconnected the 3 wiring harnesses. Connected the wiring harnesses to the new door lock switch assembly. Installed the new unit in the door lock, reinstalled the top.Done.
The instructions that come with parts say to pull pins out with pliers. not much room to do that. I used hammers and punches where I had access and prybars nail puller an hammer to offset where the water outlet was in the way. I used a short handle hammer to install three of the pins. The third I used a prybar and spacer blocks.
Removed the 4 screws holding the top on. Pulled top forward to release front catches and stood top up out of way. Removed 2 screws holding door lock. Could not unplug wire plugs from door lock because wires too tight. Removed 2 screws holding lower front panel and removed panel. Pulled door lock down and unplugged old lock and plugged in new lock. It was easier to position door lock to reinstall screws by working from top, so top removal wasn't a total waste of time. Reinstalled front panel and top. Machine works.
Washer woild not spin out left clothes sopping wet
It was very good. They should have mentioned about the wire and spring to remove the rubber strip though. Found out about that in comments! Otherwise, very good!