DW860UQP Jenn-Air Dishwasher - Instructions

removed spray head, pulled motor/pump assembly. took apart impeller housing and then removed motor and pulled impeller off its shaft, the most difficult part was actually pulling off impeller from the splined shaft. I actually broke old impeller in the process. The good thing is that the new seal came assembled with new impeller so that was not a problem. After re-assembling everything it worked fine and still works for a week since repair.

Actual i missed diagnosed the leak and ordered a very expensive door gasket. The leak was coming from shrinage of the wax resevoire o rig and the tab seal for the soap dispensor. I missed the trees the forest got in the way. The leak was dripping alond the front panel well away from the main door seal.

I cleans a the plastic surfaces and noticed a lip around the opening for the reservoire and used 150 sandpaper to remove it. Replaced the O ring, tab seal and bothe selonoids and cleaned everything. Put it back together. Works find lasts along time

The repair is fairly simple except that the diagram on the web site has an error - it reverses the positions of the long hinge pin and the short pin. I kept trying to do it as the diagram showed and of course it didn't work. Then I followed my instincts! The only other difficult part was figuring out which way to insert the spring but there are only a few options so trial and error was the simplest way.

Dealer phone quote = $250. DIY repair = $55.
Turn-off DW electrical circuit breaker and shut-off hot water supply. Remove lower Front Access Panel and Toe Panel. Disconnect hot water supply, corrugated drain hose, electrical connection, and uncounter mounting brackets. Slide-out DW (being careful not to scratch flooring) and gently tip DW onto its back side. Rotate Ring-Lock at underside of Tub and (from inside the Tub) carefully lift out Motor-and-Pump assembly. At the Motor-and-Pump assembly, unscrew Center Spray Nozzle and remove Lower Spray Arm and lv Filter. At the end of the Impeller, remove Chopper Screw, Chopper, Chopper Plate (rotate 1/4 turn) and Chopper Wear Ring. Remove Motor Mount Screws and Motor Shield. Loosen Impeller {NOTE: left-hand thread} from motor shaft by the holding Motor Fan stationary and unscrewing Impeller. Pull apart the Motor and Impeller; discard old Impeller. Gently and thoroughly clean the internal surface of Housing Assembly seal with a toothbrush and soapy water. Carefully reassemble in the reverse order using the new Impeller. (Prophylactically, I also replaced the Motor "O" Ring and Pump Gasket.) DW works perfectly; no leaks!

The repair was EASY! Took bottom drawer out. Used tool to remove 3 screws that held belly screen and washer arms together. Used needlenose plyers to unscrew long pointed center screw (plastic!) then reassmenbled! Hey BATTA BING BATTA BOOM!

First I had to unhook the electric, water line and drain hose. Then slide out the dishwasher. Took several days to find the drain hose - local stores only carried a 6 ft hose and I needed a 7 ft. Once I found it online, purchased it and recieved it I put it all back together and all is good.

threw out the broken and put in a fantastically improved new one. very easy (would have done it sooner if I'd known it was that simple to find it online and order it) thanks

Once I pulled the old broken drain valve lever lifter off the shaft, the shaft rotated counter clockwise. I then had to turn shaft back clockwise so there was enough room to slip the new part on. Needle nose pliers worked great to hold it in place while regular pliers in the other hand was used to turn the shaft.

removed inner door panel. tested ythe Wax motor that operates the soap dispenser latch. It tested OK so I removed dispenser assembly. replaced the worn plastic parts and reinstalled the inner door panel.

I used a torx driver to remove the seven screws holding the inside door panel in place. Flipping it over exposed the dispenser mechanism. There were two hex nut screws holding the whole assembly in place and two wires attached to the wax motor. As an afterthought I had ordered the sealing grommet for the latch, and as it turned out, the main problem with the sticking latch was that the grommet had worn out and allowed the hard soapy water to leak into the slider assembly and build up a hard crusty residue that had helped to ware out the old wax motor. After completely disassembling all of the parts, I scrubbed the residue out of the housing, replaced the slider, latch, spring, and grommet. Next I snapped the new wax motor into place and connected the two wires. The whole thing went back in place and the two hex screws went back to hold it all together. Finally, the seven torx screws went back to put the door back together. The whole repair went without a hitch.

Open the soap dispenser door. On the top right side, there is a round pin holder. Take a small brad or nail and knock the pin out from right to left. Hold the door in place and after the right side pin is out, carefully slide the door up and to the right in order to remove the pin and spring from the left side slot. Notice how the spring is inserted in the slot as it has to go back in exactly as it came out. (short end first. Long end last.)

Put the spring on the left side pin and reinsert the door into place and then tap in he right side pin.

You're done but you won't know that until you run the dishwasher and if the dispenser door is open
at the end of the wash cycle, you did good. If not you have to reinsert the spring properly or buy a new spring if you've damaged the old one.

Good luck.,

RBM

I followed the directions in the dishwasher manual how to remove the top rack of the dishwasher, basically removing the stops on each side, and I set the rack on the counter. I replaced both sides even though one had not yet broken. To replace the part, 5 screws had to be removed; I used an allen wrench. The replacement location of the part was pretty obvious once the screws were removed. The inside of the plastic piece that was opened in the process of removing the defective part was dirty so I took some time to clean that out before attaching the new part. The actual unscrewing and attaching the new part probably took 10 or 15 minutes per side. It took a few tries to get the height adjusting lever to move freely before I tightened the screws. The rack works great now.

Myscanning other reviews i saw mention dishwahser developed a small leak on RHS of door. I assumed the door gasket and planned to order that. On of the dispenser gromet which is only a $5 part so ordered that as well. I first replaced the door gasket which is an easy 10 mins job and ran the dishwasher again, but it still leaked.

I then removed the 7 torx screws on the door panel which came away easily. It was obvious that water was in there, so i removed the two screw on the dispenser with a nutdriver to replace the grommet. This process took 20-30 mins. After reassembly the leak was gone.

Without the comments on the website i would never have thought of the disepenser as source of the problem.

Took out the pins that hold the detergent cup on, beginning with the side without the spring. Make sure you check how the side with the spring is installed before you take it out. If it's not done right when you put the new one on the lid won't spring open. Then installed the new detergent cup lid. Easy as pie and it would have cost $50 to just have someone come out to look at it and this cost $12. Can't beat that!

It was difficult to use the guide provided online to determine what position to place the spring in. Finally I realized that the spring had to be placed with the tip that sticks out against the wall of the dishwasher to make the spring action work. The long and short pins were not a problem. How to place the spring was the main problem, but I finally figured it out. I did not need any special tools to accomplish this. I just used a kitchen knife to push the short pin into place.