DU943PWKB0 Whirlpool Dishwasher - Instructions

The old spring on the detergent dispenser box door failed and the dispenser door would not pop open at the right time in the wash cycle.

Ordering the new spring was easy on the website. Need dishwasher model number, stock number and serial number.

Hint - Order at least 2 springs! They are not expensive.

I followed the instructions in the video. I could get the spring on the spindle correctly but could not get the two spring prongs to catch to create spring tension on the door without using a thin knife blade to carefully push each prong to where it caught on the dispenser door.

I needed to slide the prongs slowly and carefully to get them to catch on the door. This distorted the spring. That's why you really need two springs. I then used needle nose pliers to pull the latching part of the spring to catch on the inner door. That distorts the spring, too.

So you really need two springs. One spring to learn how to do it and a second one to replace the one you distorted as you learned.

Take care

Our dishwasher's top rack would pull too far out which made it hard to stay in alignment. It had lost it's track stop. I easily ordered the part from PartSelect, and it came more quickly than I expected; I clicked it in place and it runs like new. It's wonderful to deal with a company that knows the frustration of not having your appliance in good working orfer.
Thank you.
Sue M
Masdsachusetts

Could not take apart the upper rack on my whirlpool dishwasher to replace its wheels to transport its upper rack. The received parts did not match the old ones. Called parts and they suggested these new parts remanufactured and changed from the old ones but they had not been notified. Brought to professional mechanics and they figured it out. Bullshit parts company!!

Actually I ordered the drain and wash impeller kit because it was listed as the #1 cause of failure to drain. I then hired a plumber to install it. He did so and that didn't solve the problem. So I was about to buy a new dishwasher. I then noticed that the second most frequent cause was a problem with the "dishwasher drain check valve." I watched the "partselect" video on how to change that. I didn't have a new one but I thought I would take out the part and see what I could learn. As it turned out it was blocked by a little piece of what appeared to be a walnut chip. I cleaned it out reinstalled the drain check valve and the problem was solved.

Pulled dishwasher out from counter. Took cover off and replaced door springs.

It is a small plastic piece which serves as a stop on the right side of the upper rack. It is the correct part because it is identical to the left one of the same type. I tried clamping down with a pair of pliers but I am afraid of breaking it. With shipping this two inch piece of plastic cost $20, so I do not want to crack it. I am at a loss as to how to sit in in place.

Snap new track stop into place. Took a few minutes to figure out top/bottom and inside/outside, but no issues

Easy fix. It’s a screw on by hand piece.

Followed instructions as the videos on this page show.

I follow the video and it was easy thanks! you save me money and my old dishwasher Timmy S. GA

after that every thing went very well

Removed piece of nut that remained and screwed in new one by hand

This spinner is attached to a plastic module PN WP3379369 which is held in place by two screws to the top of the dishwasher. I was able to temporarily reattach the spinner by using a hot soldering iron to melt the nylon axle that goes through the spinner. By using a very small metal washer placed on top of the spinner I was able to melt enough off the end of the nylon axle so as to keep the spinner in place and still be able to rotate. By far the most difficult part of this repair is removing the two stops that prevent the upper washer rack being removed from the machine. Doing so requires using a pair of long nosed pliers and taking note of what needs to be squeezed. Even if installing a new part the upper rack needs to be removed in order to get access to this central part.

Just click in, you can basically do it with your eyes closed

Luckily the local repair company gave me your email address after they said the silverware basket was no longer available.

I checked your website and luckily you had the wonderful picture as well as the grid which showed the size of the basket as well as the distance between the holes used to attach the basket on the door. I only had to measure my basket's width and height and more importantly the space between the holes. The one you showed was identical in size and style to my current one.

The only time it took was to take the measurement, place the order on your site, open the package when it came and slide it in to place!
How great! I sure didn't want to get a new dishwasher when this one works just fine. Great price and great service. Many thanks,
Marlene Cummins
Williamsburg, VA