DU1020XTLB0 Whirlpool Dishwasher - Instructions

The part snaps on using two plastic retainers (included). You have to pull down gently on the feed tube at the top of the dishwasher to set the top retainer. After that it's a piece of cake.

Our Kitchenaid dishwasher was leaking so I called a repair service. I gave the model number and serial number over the phone and explained the problem. I was told the rubber gasket would need to be replaced. When the repairman came 5 days later he told me that the gasket needed to be replaced but he didn't have a new one on his truck. He ordered one and said he would be back in a week to repair the dishwasher. That took 10 minutes at the most. He then gave me a bill for $200.49 ($71.49 for the part and $129 for the labor)that I had to pay right then. I wrote him a check so he would leave and immediately called the repair company to tell them the price was outrageous and that I had never before paid for a repair before the work was done. I was simply told it was their policy. I then told them I was stopping payment on the check - which I did. I checked on-line for the part and found your web-site and the the part I needed for $27.62. I ordered it on a Monday, it arrived on Tuesday and my husband easily installed it that evening. Thank you, thank you, thank you!

I unscrewed the dishwasher from the counter (two screws under the countertop), and pulled it out about a foot so I could access the friction sleeve. I used a needle nosed pliers to slip a spring latch off the door. Then I slipped the new friction sleeve on and reattached the spring. Tested the door. Success! Super easy. About 5 minutes of work.

I took the unit apart to find out what was making the loud noise and found the seal on the main pump had been leaking ito the bearing on the motor.

Removed required hardware and dishwasher from undercounter mount. Turned dishwasher on its front and removed the old motor. Installed the new motor and tested for function. Installed once test was successful.

Looked under machine, saw wire going to heater was burned off.Seal on heater failed, water leaked onto terminal, shorted and burned, ruined plastic terminal nut.Replaced heater and wire terminal, and nut, took minutes, works great.

Removed old part and replaced with new part

Loosened 1 screw to access spinner button. Removed broken spinner button, replaced it with new button,snapped spinner and wedge on button ,replaced screw and was done in about 2 minutes. Thanks for the pictures of installation and the quick shipping of parts. Not to mention the money saved by doing it without a repairman. Thank you

1. Opened inside panel (about 8 screws)
2. Checked wires to see if we had power, which led me to the fuse.
3. All wires were hot, so I bypassed fuse straight to the motor, which worked.
4. Took out the fuse, didn't really know for sure whether it was bad yet, googled the part number and it led me to PartSelect.com!
5. Ordered part (it arrived in two days!) and replaced existing fuse and WE ARE WASHING DISHED AGAIN!!

removed rack
removed one screw
removed old seal
installed new seal
installed screw

Took out the screws--found out what the problem was--ordered part (your people were helpfull--good customer people--received the part within the time I was told--installed according to the instructions--turned it on. . Working fine and guess what--I don't have to do the dishes anymore.

disconect water supply and drain hose, unscrew 2 screws hoding front of dishwasher to countertop, slide dischwasher out so you can tip on its door and remove 1 screw hidden behind plastic shield and pull motor out install in reverse order.

When my dishwasher stopped working I went to the local appliance parts store with the entire button panel. I explained my situation to them, and the response was that I needed a new control panel -$68 and a week wait. So I ordered it. When it came in I noticed it was missing a button for the rinse only cycle. The parts guy said that maybe it was a problem with the parts vendor and ordered another one from their other vendor. In the mean time I installed the new control panel just to see if I would get any lights (no luck). A week later the new control panel came in - still no rinse only button. I got my money back and went home to see what I could find online. I ran across PartSelect - saw several comments describing my exact problem, and ordered a new fuse kit ($15). I put the original control panel back in, put in the new fuse (which took only 2 days to get to me!) and sure enough - problem solved.
Thanks PartSelect you have a great site with lots of useful information!

Steve in Colorado

first things first. troubleshoot.... unit wont run. no l.e.d.s at all. Opened front panel and first thing I see is a thermal cutout mounted outside of printed circuit board. After using a multimeter to check for continuity, used a set of alligator clips with a common lead, thus bypassing thermal cutout. Viola, she worked. Ordered part after finding site with google search. Part was delivered in two days.

First I identified the problem by checking the plug ends of the heater coil with an ohm meter. I quickly odered the part and when it arrived a few days later, I simply pulled off the electrical connectors, unscrewed the two bolts, removed the old/broken coil, put in the new coil and tightened down the nuts snuggly.
Nothing to it. I then had to reset the error code and it is working like new.