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CTX21EKJR Hotpoint Refrigerator - Instructions

All Instructions for the CTX21EKJR
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Existing light switch was hard to remove.
The existing light switch was very hard to remove. I ended up having to grab it with a pair of pliers and pull it out. Once it was out, it was very easy to put in the replacement and it seems to be working fine.
Parts Used:
Light Switch
  • Stephen from Jupiter, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
14 of 18 people found this instruction helpful.
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Noisey Motor, Bearings Out, Dying
Remove back cover, exposing fan motor. Turn off power, remove nut on fan blades. Remove fan carefully, do not bend. Unhook wiring harness. Remove three screws that hold the motor on the back frame. Remove old motor, install new. Carefully, reinstall fan blades, hook up wiring, and your ready for tryout. Also do some cleaning while your there. Clean old fan blades with hot soapy water or contact cleaner. Everything runs better clean!
Parts Used:
Condenser Fan Motor - 115V
  • PERRY from VANDERBILT, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Wrench set
12 of 13 people found this instruction helpful.
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Light in the refrigerator went out
After I bought what I thought I needed for the repair. I asked a friend to come over and look at it. He changed the
the light socket and put the same light bulb in and it works great. I am returning the light switch but decided to keep the light bulb.

Getting on the internet was so easy. This was really very simple. Thank you for making what I thought would be a big ordeal into something very simple.

Paulette Johnson
Parts Used:
Light Socket
  • Paulette B. from Santa Ana, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
13 of 18 people found this instruction helpful.
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botton half of refrigerator not cooling
easy as 1.2.3 remove and replace before even thinking. just to let you know i also do this for a living but it is one of the most difficult thing when you have to stop and fix your own
Parts Used:
Defrost Timer - 120V 60Hz
  • HANCEL from ELMONT, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
25 of 55 people found this instruction helpful.
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end caps broke causing brace to come out
This was a very easy repair. It did not require any tools.

The thing I appreciate most about "PartSelect" is that they included pictures. Had it not been for the picture I would have chosen the wrong part. That is, there were two types of the part I wanted which looked very similar except on close inspection.
Parts Used:
Door Shelf End Cap
  • Charles from St. Augustine, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
10 of 11 people found this instruction helpful.
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Twice I ordered the oven light bulb & each time the light bulb was defected
I had to call for a appointment for repair with GE Appliance because I thought then it . .was something electrical. The technician came out & checked everything out, turned out it was not electrical, The technician went out to his truck got a light bulb from his truck, put it in & it worked. It cost me $121.00 for trip charge from GE appliance for a light bulb that worked, your light bulbs were defective twice. Very disappointed with your products, cost me alot of money for a good light bulb thru GE appliance
Parts Used:
Light Bulb - 40W
  • Barbara from BELLEVUE, WA
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    Less than 15 mins
14 of 23 people found this instruction helpful.
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Interior light needed replaced
Unplugged the appliance for safety. Removed two 1/4" screws that held the assembly in place. Carefully removed the wire guard that retains the glass shield. Unscrewed old light bulb and replaced with new part. Reversed the steps after cleaning glass cover.
Parts Used:
Light Bulb - 40W
  • Leo from TWIN FALLS, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
14 of 24 people found this instruction helpful.
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fridge quit coolingg / freezing
remove lower back cover - disconnect wires to fan motor - place 6" fan to blow on condenser - fridge began cooling & freezing again - ordered part - part arrived - removed fan motor & bracket - cleaned brackets & fan blade - cleaned lint & dust from condenser compartment (took longer to clean than anything else) - replaced fan motor - replaced cover - was hero with wife ... :-)
Parts Used:
Condenser Fan Motor - 115V
  • JEFF from HAMPTON, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
10 of 12 people found this instruction helpful.
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Switchlight was broken on tennant's refridge
as described, I used a thin screwdriver to wedge in and pull down existing, broken switch. I was able to pull it down about a 1/4 inch, but wasn't quit able to disegage it until I gripped it with pliers. I then pulled it out, unplugged the old switch, plugged in the new switch, and carefully tucked the wires back into the fridge and snapped the new switch into place.

10 minutes total.
Parts Used:
Light Switch
  • Mark from Somers Point, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
10 of 12 people found this instruction helpful.
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gasket needed to be replaced
first started with the bottom corner then went across the bottom and proceeded to go around the refrigerator. this made it hard to get the last corner in the track. I redid it by getting all four corners set in the track then worked on pushing the sides of the gasket in. This worked much better.
Parts Used:
Fresh Food Door Gasket
  • nora from bristol, PA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
9 of 9 people found this instruction helpful.
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refrigerator did not cool
i put a new evaporator motor in and now it works fine
Parts Used:
EVAPORATOR FAN MOTOR KIT
  • Carl from Kent City, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
10 of 14 people found this instruction helpful.
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Ice in freezer running down sides
This is a built-in unit. Remove the external bezel at the top of the unit. Reach through the unit and unplug the frig. On the compressor unit, you'll see a vertical metal panel. Remove the metal panel and the timer is right behind it. Remove one wire at a time and switch it to the new timer. Remove timer and replace with new one.

Just an added comment, GE Service wanted to put an "ice kit" into my unit. The full repairs would have cost $1,000. While I described how to replace the defrost timer, the problem was the tray heater. But that's another story.
Parts Used:
Defrost Timer - 120V 60Hz
  • P. Michael from Tustin, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 9 people found this instruction helpful.
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Fan had quit; needed replacement.
The fan was the correct part. It arrived one day after my well trained son-in-law had left for Texas. I had to install the motor myself. He had trained me well; it was not hard. the most difficult was getting the two tabs on the fan housing to fit back into the frame of the refrigerator where they belonged. Thanks. the part & delivery were overpriced, but I needed seed and convenience. Thanks for getting it right the first time.
John Moragues
Parts Used:
Condenser Fan Motor - 115V
  • John from Divide, CO
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
10 of 15 people found this instruction helpful.
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Noisy freezer evaporator fan, bearings worn out
UNPLUG UNIT. Open freezer compartment, top door. You may want to let it warm up a bit before beginning work. Next remove single screw from small square plastic grate at top left back of freezer compartment with phillips screw driver. Remove green ground wire connection behind removed grate with nut driver. Next remove 2 screws at top of freezer compartment holding plastic air diffuser bracket in place and holding back panel. Remove metal back panel of freezer by pulling top towards you, then angle out of compartment. Evap. fan is now exposed. I inspected and removed fan by removing two screws with nutdriver on bracket behind fan blade. I inserted nutdriver (with long socket driver)between fan blades to screws on bracket behind blade - 1 each side. After these two screws are removed, pull fan and bracket assembly out from plenum. Remove wiring from motor and remove motor to workbench. Remove round metal clamp from fan hub with needle nose pliers and slide off fan blade from motor. Also remove bracket and rubber bushing. Disgard old motor. Inspect and clean blade. Replace if necessary. Reattach rubber bushing, bracket THEN fan blade to new motor. New fan has atleast one terminal in new location and I had to use one wire extension that came with kit. Route wire behind motor and plug in new wires to back of motor. Insert fan and bracket to plenum, hold in place with one hand while reattaching screws with nutdriver between fan blades. Once fan is in place and nuts secure, I tested operation by plugging unit back in to make sure new motor ran and fan spun freely. Reattach back panel, top diffuser bracket and small grate with 3 screws. Shut door, set temp. and wait 24 hours before loading freezer. Unit good as new!
Parts Used:
EVAPORATOR FAN MOTOR KIT
  • Todd from Saint Paul, MN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
8 of 10 people found this instruction helpful.
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Refridgerator wouldn't cycle into defrost mode without doing it manually.
I removed the shield over the timer and the part that supported the timer. Just unpluged it and pluged in new timer and put back shield. I had already replaced the defrost heaters which had totally burned up. I also replaced the thermostat while I was making the repairs although the old one was still o.k. All the information that I needed to make the repairs I obtained through your website. After looking at several websites to compare prices-etc, I found yours to be the best overall. Thanks-a-million your website is worth it's weight in Cold Food !
Parts Used:
Defrost Timer - 120V 60Hz
  • Ben from Warrior, AL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
9 of 14 people found this instruction helpful.
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All Instructions for the CTX21EKJR
16 - 30 of 123