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CSX27DRXDWW Hotpoint Refrigerator - Instructions

All Instructions for the CSX27DRXDWW
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refrigerator ice bucket was rusty
My husband just pulled out the defective ice bucket and replaced the new one.
Parts Used:
Auger and Ice Bucket Assembly
  • Eleda from Humble, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 9 people found this instruction helpful.
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Door wouldn't stay closed; fridge alarm went off constantly
I removed the door from the fridge by taking off the screws that held the top plate on. I then removed the old broken cam from the door and the old hinge pin on the fridge and replaced them with new parts. I then put the door back on, screwed the top plate of the door into the top of the fridge, and with a few minor alignment adjustments with the freezer door, I was done.
Parts Used:
Cam Riser Ice Storage Door Bottom Hinge Pin and Cam Assembly
  • Ralph from Pagosa Springs, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
7 of 10 people found this instruction helpful.
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Refrigerator would not defrost
When it was discovered there was a cooling problem in the refrigerator, I went to parts select web site and went through the troubleshooting section. Then I tested the defrost timer and the defrost element as directed by the web site. I then found out doing this, that is was the defrost timer. I ordered the part online and it was delivered THE NEXT DAY! I removed the bottom panel of the fridge, removed the screw holding the old timer, removed the wires, and reversed the procedure to install the new one. It has been 1 week, and everything is working great. Thank you PartSelect.
I have since then recommended you to a relative who was having the same problem. Thanks again.
Parts Used:
Defrost Timer
  • Thomas from Dresden, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
7 of 10 people found this instruction helpful.
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Fridge not cold & DE light flashing on status panel
Removed all the freezer shelves/trays. Removed screws top and bottom on back panel. Found coils completely frozen over. Used heat gun to completely melt all the ice. Found that the Defrost Heater actually includes a new Defrost Thermostat (unlike the service manual shows). Unplugged and unsrewed the old Defrost heater parts and unclipped the Defrost Thermostat. Installed the new parts, put everything back together, and returned the unneeded Defrost Thermostat for a refund. It's been working fine ever since.
Parts Used:
Defrost Heater with Thermostat
  • Robert from Niceville, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers
6 of 7 people found this instruction helpful.
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Refrigerator water dispenser tube (5/16"OD) broken at the back by valve
Tube was too short so I used the union to attach additional tubing to reach the valve at the lower rear of refrigerator
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Peter from Marietta, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench set
6 of 7 people found this instruction helpful.
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Leaky water line to water dispenser
This part (plastic tubing) does not show up under my model of refrig...so I had to look thru the various water lines and pick the one that "looked" right. Luckily, this is the exact replacement part and works perfectly. I removed the lower back panel from the fridge, removed the bracket holding the water line connectors and pressed the outer ring of the coupler up until it released the old water line. I pushed in the new line, made sure it was snug with a gentle pull and ran the line under the fridge up to the existing coupler. I removed the old line from the existing coupler under the front left of the freezer door, and pushed in the new line. I did not need to use the new coupler. If my old line would not have been so brittle and cracked in several places, I could have just cut out the leaking portion and popped the new couple in to mend the line back together. Easy job and we can stop buying bottled water at the store now!
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Gerald from San Clemente, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
8 of 14 people found this instruction helpful.
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Water line was broken at the bottom of the freezer door.
There is no access to the inside of the door to replace the water line. I was able to insert a 1/4" drip line barbed connector into the old line at the base of the door and then connect that to a piece of the plastic tubing which I then connected back to the original water supply tubing with the 5/16" union. It took three attempts to get the tubing through the bottom hinge without a crimp in it. It's best to have a second person to hold the door while you "fish" the tubing through the hinge.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • Eugene from Palm Springs, CA
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
7 of 11 people found this instruction helpful.
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Ice trap door would not open
1. Unplug refrigerator or flip breaker to kill power to the refrigerator.
2. With hands, gently pull the bottom lip of the 3" X 11" face plate panel above the dispenser head.
3. Remove the 4 screws that are under the removed panel.
4. Tip the assemby down to reveal 2 plugs.
5. Gently pull the 2 plugs to disconnect.
6. Open the assembly to reveal the solenoid.
7. There are 3 screws at the base of the solenoid. The center screw attaches to the green ground wire.
8. Remove the three screws.
9. Observe: The bracket at the top of the solenoid unit tucks behind a 4th screw above the solenoid. You may need to loosen this screw to relesae the solenoid.
10.Unplug the yellow and red connector to the solenoid. It should not be totally free to remove.
11. Put the plunger into the solenoid. Note that the plunger has an opening to insert the white plastic trigger for the trap door. Make sure the trigger is inserted into this opening before reassembling.
12. Plug the yellow and red connector into the new solenoid.
13. Position the new solenoid to match the screw holes. The bracket at the top of the solenoid tucks under the 4th screw. Tighten as necessary.
14. Insert the green ground wire into the middle screw hole at the base of the solenoid and tighten.
15. Insert the two screws to either side of the ground wire and tighten.
16. Gently reconnect the two plugs.
17. Tip the assembly back into place making sure the trap door and hoses are lined up correctly.
18. Replace the 4 screws.
19. Snap the face plate back into place.
20. Turn on the power and give it a try!

I used other instructions provided by customers on the website. They were very useful.

This is the second time we replaced this unit. The first replacement failed within the one-year warranty period. I called customer service and they had a replacement part and refund for the previous part on its way immediately. Excellent service!
Parts Used:
Dispenser Door Solenoid Kit
  • Susan from Polson, MT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 8 people found this instruction helpful.
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Broken drawer slides.
Pretty much self explanatory.Removed drawer and anything on top of glass shelf.Remove two screws holding on slide.Replace with new slide.Repeat on other side.Replace shelf and drawer.
Parts Used:
Drawer Slide Rail - Right Side Drawer Slide Rail - Left Side
  • H T from South Haven, MI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 5 people found this instruction helpful.
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Cold water for door - leaked on floor
Pulled new tubing to the tank and put a union about 8 inches down from tank to new tubing. Great repair. Parts not readily available locally.
Parts Used:
Union Connector - 5/16 Inch to 5/16 Inch Plastic Tubing - 5/16 Inch
  • JOSEPH from SURFSIDE, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
5 of 5 people found this instruction helpful.
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Refrigerator was warm and freezer was still cool. Removed back panel in freezer to find it frozen solid!! Thawed it out using a hair dryer, worked for a couple of days but it quickly was frozen yet again.
Removed back panel from freezer by removing a few screws.. Unplugged refrigerator as not get shocked.. removed old heaters and thermostat and replaced with new ones and it's been working perfectly!!
Parts Used:
Defrost Heater with Thermostat
  • Sherrie from Midville, GA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
6 of 8 people found this instruction helpful.
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Unit had stopped making ice
Ordered the icemaker replacement. unplugged the unit, followed the simple instructions and got it done in less than 30 minutes. It did take a LONG time to start making ice. But it's working now.
Parts Used:
Ice Maker
  • Ron from ORANGE, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
5 of 5 people found this instruction helpful.
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Drive cup broke due to ice cube jamming it
Remove three screws insert part; manually checked out drive and waited for ice to buildup and it worked like new.
Parts Used:
Ice Dispensing Drive Cup
  • Bruce from Mobile, AL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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The Ice Flapper warped and clogged up the Ice Shoot
I bought a Flapper replacement part from Parts Select. I installed it following their very complete on-line video directions. Their complete and easy to follow directions made my job very easy, and the work was completed without any problems and just as good as if it were done by a professional repair person. I am proud of my work, it couldn't have been done without their video insructions. Also I got delivery of the part within two days of my order. I will alway look for Parts Select any time I need an applicance repaired. Thanks to Parts Select!
Parts Used:
Dispenser Door Assembly or Flapper
  • Ronald from Elkridge, MD
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
5 of 6 people found this instruction helpful.
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crushed ice feature inoperative, broken pieces in water dispensed.
Found broken pieces of deflector in delivered ice. Removed dispenser, carefully disassembled it, marking fasteners, sprimgs, and levers. Local repaimen say no replacement part available, must replace entire ice maker @ $350. Found exact part in your online reference, ordered at price of $3.76, part arrived two days later--perfect fit, exactly same as original. Reassembled, and it works exactly like new. Family very happy. Good job!!!!!
Parts Used:
Ice Dispenser Deflector
  • Jim from Jacksonville, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Screw drivers
6 of 9 people found this instruction helpful.
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All Instructions for the CSX27DRXDWW
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