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Light would stay on when door closed
Extremely easy repair, the hardest part was getting the old switch out. I used a pair of needle nose pliers to squeeze the tabs in and it came right out.
I was set to buy a new magnetic seal to hold the door closed, when I looked it up on PartSelect I saw the recommendation that the problem might be the door closing cam.. I check it with a mirror and sure enough the cam had broken and the door sagged about 1/4 inch. I then followed the instruction and removed the top hinge, lifted the door off and replaced the cam. I did need two and the one attached to the lower hinge had to be drilled out and a new screw and nut attached to hold the cam. It was simple to do, I would recommend selling the door closing cam be sold in pairs with a #10 1/2 inch long screw with lock nut.
Emptied refrigerator door shelves. Supported door with 4x4 blocks.removed old door hinge and replaced with new.
Emptied refrigerator door shelves. Supported door with 4x4 blocks. Removed old door hinge and replaced with new door hinge and cams. Pleased with end result and dealing with PartSelect.
The old cam had broken and was on the floor. I ordered one new cam. I should have been told to order at least two, I did not know they worked in pairs. So I had to re-order, I ordersed four, I was able to see that the other (freezer door has cracked cams) door will soon need replacement of the cams. I had trouble installing the new part because the rivit also needed to ba replaced. I did a "Rube Goldgerg" to get the new part to sit properly. I drilled the hole open a little and forced the part into place. All is well. Thank you very much!
I unloaded the door and took the cover off at the top of the upper hinge (1 phillips screw) I then unbolted the upper hinge (2-28mm bolts) and lifted the door off. I was surprised how light it was. I laid the door down and installed the new cam riser on the door. I then unbolted the lower hinge (2-28mm bolts)and installed the new hinge. I lubed the 2 hinges with vaseline and put the door back on the lower hinge. I then reinstalled the upper hinge and cover. It took about 15 minutes, and a lot of that was cleaning up. Oh yes, to get at the lower hinge you have to pull off the lower grate that covers the coils. It just snaps off and on. It was a very easy job.
Supported the door on the bottom them removed the 3 screws holding hinge to door. Installed new hinge assembly. Had a litle trouble installng screw in bottom of door due to alignment issues with cam & metal piece. It finally went in when I loosened 2nd screw in bottom of door.
Please note that I did this repair 2 times before and it was very easy, it took me longer to get the stuff out of the refrigerator door.
But this time the existing upper and lower cams broke, and the lower part of the door was making contact with the screw that holds the lower cam to the lower support bracket damaging the head of the screw.
Now I could not use a screw driver and I had to use a wrench and a vise grip to hold the round screw head (not easy), and then replace the screw and nut.
I had to insert 2 flat washers under the lower support, to separate the door an additional 1/32 from the ref. base to accomodate the fact that the door gasket had lost its regular shape in the lower part of the door (I discover this when I dismounted the door).
Then I removed the damaged cams, replace them with the new ones and now it is working ok.
I removed the top hinge, lifted the door off the bottom hinge, rmoved and replaced the bottom hinge assembly, and reinstalled the door. I then aligned the door and reinstalled the upper hinge. The fridge works just like new!
Both door Cams broken even though I could see only one.
I learned from previous descriptions. Most important is there are two cams so order two. Second is that the door can be blocked from the bottom so the door doesn't have to be unloaded if you are careful. Remove the vent cover. Raise the door as high as possible while closed then block it from dropping down. I used wooden blocks. Remove the lower hinge and bracket on the bottom of the door. Put everythng back and you're back in business. A kit with both cams, spacers, and screws with diagram would have been nice to have.
Freezer door would not close,and would pop open if refridge side door would close
After recieving the part overnight (Very unexpected speedy delivery!) I propped the freezer side door up with a 4x4 and 2x4 and the old part came right off and the new part went right on with no hassels, Done in less than 15 min!!!! The new part even came with step by step easy to follow directions.
Removed 2 screws holding top hinge. Removed door. Removed 2 screws that holds the door stop and cam riser replaced cam riser, provided, replaced stop and screws. Removed 2 screws holding lower hinge replaced with hinge, provided, replaced screws. Put door in place and replaced top hinge and srews. Job done
I complained to my wife that she wasn't closing the door all the way. My buddy found a torn washer on the floor and we discovered the riser cams (both) worn torn apart
Not really sure of the age of this fridge, as we bought the house 2.5 yrs ago.
I'm one who if it can go wrong, it will, so not realizing how stable the door was from just having the top hinge and the magentic gasket, I declined to prop the door up on blocks the way some guys say the did, and instead removed the top hinge and lifted the whole door off the bottom hinge. I traced the outline of all parts with a felt pen before removing them, figuring I'd need witness marks to help with realignment after the install. Nut driver might've been an easier choice than the socket set, but the only ones I have a brittle and I've broken the 5/16"... All parts came out/off easily. The new bottom hinge and the old top hinge (both on the fridge side) practically aligned itself right on my marks, and the new cam (door side) just needed to be held while the screws were tightened. I used the extensioni rod off the ratchet to drive the screws most of the way (making a nutdriver out of it). Parts were exactly as advertised, although there was a note in the package that stressed the need to replace both parts at the same time due to material differences in the original and replacement parts. Since the cam is sold separately without the hinge, it would be good for the website to reflect that before the purchase is made. Also, even though it was only the cam on the hinge and not the whole hinge that needed to be replaced, I could've bought hte two cams separately and drilled out the rivet as another person had done, but for the $5 difference in cost, why bother? Door now closes itself as designed, albeit slower than the freezer side, but the Wife says it always did that. Also interesting that when first assembled, the door DIDN'T close itself at first... not sure it it needed to wear a litle, or if it just needed the added weight of having items back in the door shelves. Love the great website... just typed in the model number and the parts I needed, complete with drawings to make sure, were right there. Great UI.
