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CRC24EN-3AI (5M75A) Amana Refrigerator - Instructions

All Instructions for the CRC24EN-3AI
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Not cooling properly/ door divider getting hot.
The video of the repair is a helpful guide, but my refrigerator has the compressor very close to the condenser fan motor. With the compressor comes the copper tubing that is all in the way. I had to carefully bend them now and then to allow me to get my hands in position. The how to is easy, but the working with tools in cramped quarters was difficult. I think my Maytag side by side model makes for this job to be difficult, maybe yours may not be so bad. I took a couple of hours to complete. After the first hour, I covered the bare wires, and plugged the frig back in so it could do some cooling. I placed a small in front on the condenser to blow across it. Had a little break, then finished the job.
Parts Used:
Condenser Fan Motor Kit
  • Timothy from Granite City, IL
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Wrench set
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Two problems- auger motor and ice bucket rack
Had to replace ice bucket rack because auger motor broke the plastic backing and also the auger motor because shaft was bent on old auger motor. Just followed directions on web site to do repair.
Parts Used:
Ice Bucket Auger Drive Motor Kit
  • John from Greenville, SC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
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Freezer was not Defrosting
I have an Amana freeze and I followed the procedure in the video. Which is very good! However on the Amana Model there two slight differences in the procedure that I felt I needed to do. The first one is, the condenser fan bracket is attached to the Freezer chassis with 4 screws, not three. The removal and installation of the back screw by the fan is a bear. I removed the other three and it allowed me to rotate the fan slightly to get more access to the fourth and did same on installation by just starting the 4th screw and then tightening it later. The second issue was my new fan hit the housing when I spun the fan. When I looked at the old one. It had a phenolic washer, between the fan and motor which spaces the fan out about a washer thickness from the motor. When I tried to remove the old one it broke in four pieces due to age. So, I made my own with a washer that I super glued to the motor housing after carefully centering it on and clearing the motor shaft . Seemed to work with out any more noise or balance issues...Thanks, your delivery was blindly fast and video was great!
Parts Used:
Condenser Fan Motor Kit
  • Andrew from Pinckney, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
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Ice Dispenser drive ring was broken
I pulled the dispenser bin and emptied the existing ice (the maker worked, the dispenser would not dispense). Though there appears to be more, there are about 4 (reciting from memory)very small tap screws holding the front of the dispenser unit to the bin. The dispenser activation screw mounts over protruding items at each end. The item at the back (away from the dispenser gear package) is the drive ring that was broken. The drive ring is a small plastic cup that inserts into an opening at the back of the bin (female side to the rear) and slides into the distal end of the activation screw on the same end. One must line up the small slot on the inside of the drive ring with the end of the screw. Slide the assembly together (make sure that the cube/crush switch rod is properly clipped in place with the return spring hooked to the clip), GENTLY install the 4 or so screws and return he assembly to the freezer. It should work flawlessly. Elapsed time: 15 - 20 minutes.
Parts Used:
Ice Bin Drive Ring
  • Donald from Highland, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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No cooling on either side.
Having watched the Maytag technician perform this same repair a few years ago, I was sure I could do it myself! The take down was quite easy. The actual repair was a little more difficult, as there isn't much space to work in. Others have posted their procedures and mine was no different, so I won't repeat what has already been said, other than to add that when I installed the heater assembly, I dropped a length of string ( with a small nut on the end for weight) down the inside of the cabinet alongside the evaporator, and tied the wiring to the string and pulled it through to the top. That metal flange and those fins on the evaporator are very sharp! I'm not comfortable working in gloves, so if you are, I suggest you wear them... The thermostat was simple 'plug and play'! The refrigerator/freezer is working fine now. Thanks to y'all at PartSelect for your prompt shipping of the parts that I ordered.
Parts Used:
Defrost Heater - 500W 115V Defrost Thermostat
  • Carey from Denton, TX
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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Ice maker would stop dispensing ice,shaft would stall.
Checked the ice tray and could only find the drive ring had some breaks in the plastic. Actually did not see why this would stop the auger from turning and dispensing ice. However this was the only thing I could find wrong with the unit. I pulled the tray, removed 6 screws (star tip heads) pulled the auger forward and replaced the drive wheel, put the unit back together and its been working fine ever since.
Parts Used:
Ice Bin Drive Ring
  • David from Antelope, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Fan was making noise, Freezer temperature was erratic
First, watched video on Part Select Website. Very good. Pulled Appliance out from wall, Pulled the power plug, and removed the back shield covering the working parts of the unit. Found the fan and it was almost the same setup as on the video except that I could not get to one of the screws holding the motor in place so had to remove the entire bracket with the fan. Not too hard. Cleaned away dust and gunk around the site and noticed that the fan pulled air through a tunnel-like condenser coil that was packed with gunky lint...this is what probably killed the motor. I cleaned out the tunnel with the bottle brushes and vacuum and installed the new motor / bracket assembly. Then replaced the shielding around the fan and the back cover .panel. This is important because these form the channel that guides air flow throughout the condenser coils. This particular refrigerator has a barrier underneath which guides air flow from the front left to the condenser, through the fan, over the evaporator drip pan and out the right front. I cleaned all the lint and gunk from this area as well. I also made an air filter (cut from a furnace filter) and wedged it in front of the air entry section. This should keep the condenser coil cleaner over time but you have to remember to change the filter once a year. Probably should clean the condenser coil every 5 years as well. This unit has been very reliable over 20 years and may well go for another 20. Good luck with your repair.
Parts Used:
Condenser Fan Motor Kit
  • Dik from Quincy, MA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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Fan motor stopped working
Well I could what laid on the floor and replaced it but I didn't I emptied refrigerator laid it over change the motor then stood it back up actual work about three hours
Parts Used:
Condenser Fan Motor Kit
  • john from white pine, TN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set
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Refrigerator not shutting off, liquids freezing in fridge
It wasn't quite as easy to get to the bolts as the video showed. The lay out of the part wasn't exactly like the video either. However, I managed to put the new part in. Unfortunately, it didn't solve the problem. At first the fridge cycled on and off but after 12 hrs it started to freeze liquids again. Since the appliance was 17 years old we opted to just get a new one.
Parts Used:
Condenser Fan Motor Kit
  • Barbara from Apollo, PA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
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Freezer was not getting cold enough
Mine was alittle different than the online instructions. 1. I removed the motor. 2. I took the fan off the old motor and cut the wires about 3" back from old motor. 3. Mounted the new fan on bracket and put the fan on the new motor. 4.connected wires that were cut and used wire nuts to connect. 5. Mounted bracket and motor/fan to unit and it works like its brand new. Thank you PartSelect!
Parts Used:
Condenser Fan Motor Kit
  • David from Salem, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers
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Loud crunching and banging from ice dispenser
Problem caused by ice cubes falling out of ice bin and collecting at rear and interfering with ice dispenser drive. Broke plactic drive ring. Pull down 2 clips at front bottom of ice bin. Pull ice bin out. Dump ice cubes. Remove 8 star drive screws to allow case to move far enough to clear broken drive ring. Replace drive ring. Reinstall and tighten 8 screws. Install ice bin. Correct loose right side ice cube retainer board to prevent cubes from falling out of ice bin.
Parts Used:
Ice Bin Drive Ring
  • Ross from Chandler, AZ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
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Burnt/melted light bulb and socket
Took out socket, replaced new bulb in new socket and plugged in. Easy!
Parts Used:
Light Socket Light Bulb - 40W
  • Jeff from Round Rock, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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Refrigerator not cooling
Unloading the freezer and removing the back panel were the most time consuming aspect of this repair. Many models only have 4 screws, but this one has 9, and being a side by side it was a tight fit to reach them. Once defrosted we tested the thermostat, found it "dead", and ordered a new one. The part came within 3 business days. Installing it took minutes, since we had not permanently screwed in the back panel again. We didn't want to reload everything until we knew things worked properly, so we didn't put everything back right away. We thought we had further problems as the freezer got really cold but the frig still didn't get down to temp. Turns out we just needed to reinstall the fan shield which we'd taken off along with other parts to access and check the vents. The fan shield must be in place to direct the cold air into the vent to the refrigerator. Duh! It was an oversight that once caught made total sense! Now all works fine on this 20 year old Maytag side by side!
Parts Used:
Defrost Thermostat
  • John from Niles, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Box Side Hot Frezer Working Fine
Pull box out ""unplug box"" empty frezer including storage baskets,place ice maker in off remove ice cube box, do not remove ice maker, useing nut driver loosen side rail screws about 1/4"slide basket rails in or out and pull to center of box should slip off screws, remove light bulb cover & bulb, remove 4 screws holding ice worm drive motor "" hold "" will fall it is atached to a electrial plug un plug and lay aside,unscrew back panle screws 4 left 4 right on back cover, " remove hiden screw at top center of back panel and pull up and pry out at bottom silde out downwerds,remove cross plates one center one bottom these hold defoster bars, unwind wires center defroster bar somewhat difecult bottom one just slide down unplug from panel at top behind where ice cube drive was located, replace new defroster assm reasemble defroster bars into cross bars wind in & plug up new wires behind cooling fins being carefule not to cut or nick wires of bend cooling fins replace screws,wires are 1 small plug 1 large,reinstall back panle top center screw first don't tighten aline side screw holes replace side screws then tighten top screw. Replace drive motor being sure to conect,replace bulb,bulb cover,side railes,bens,ice cube box & put ice maker lever in on poss. Plug box in weight 8 to 10 hours with box set at mfg 's starting settings. Should work like a charm.
Parts Used:
Defrost Heater - 500W 115V
  • James from Mc Alester, OK
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
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ice bin drive ring was cracked
removed torx screws and replaced ice bin drive ring.
Parts Used:
Ice Bin Drive Ring
  • Jesus from Santa Maria, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
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All Instructions for the CRC24EN-3AI
121 - 135 of 142