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Wrong parts sent twice. One of the parts was a substitute 2" too long
Unable to complete repair, had to send parts back Part should have been PS11732074, but got PS11732704- wrong part This was a substitute part and was 2" too long
Waiting for refund on this part. It cost me $14.50 to return it by UPS!!!
Remove and replace cracked crisper drawer cover frame
1) Remove three drawers and items sitting on glass shelf. 2) Remove glass shelf 3) Remove entire crisper plastic unit from refrig. 4) Unscrew 6 screws holding uprights with a philips head screwdriver. 5) Remove top frame and replace with new frame. 6) Replace 6 screws and tighten them. 7) Replace entire frame in refrig and replace 3 drawers and glass shelf. 8) Done
The past I ordered was broken upon delivery. I asked for a replacement and was refunded the charge. Tried to contact you but "due to covid" you aren't taking calls. Net result: I ordered the part from another source, got it, installed easily. Won't use you again.
Reviewed instructions on YouTube. Removed storage box.Removed Philips head screw on either side of track. Lifted door and placed it on table. Using a flat blade screwdriver removed old gasket (it did not looked damaged). Pressed new gasket into groove in door. Replaced door onto track and replaced screws. Replaced storage box. No more ice buildup.
I called LG and followed the instructions given over the phone. The instructions couldn't have been simpler. Disconnect the appliance for several hours and then connect again. I disconnected the appliance overnight, cleaned out the freezer, and reconnected it. Problem solved. Did not need to call a repairman and did not use the clips.
unfortunately my fridge stopped working. I purchased another but wanted to try and repair the old one. when ew one arrived, the old one was supposed to be put in garage but instead was hauled away. Had delivery return next day but they had as already removed and lost the handle screw for the bottom freezer and the screw that holds handle in place. ordered the handle screw and picked up the nut. very simple to install the screw and put handle back on.