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4KSRS27QFW02 KitchenAid Refrigerator - Instructions

All Instructions for the 4KSRS27QFW02
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Ice dispenser auger would not rotate and drop ice
First, I replaced the auger motor at a cost of $87.00. That job took about 15 minutes and was very easy, but it still didn't work. So, I took off the front panel that covered the ice/water dispenser controls and some white plastic parts rained down out of it. I then discovered the problem was the mounting points that held the ice dispenser switch in place. The $13.00 white control bracket fixed the problem. Should have checked this first, as I later learned that the motors rarely go bad.
Parts Used:
Control Bracket
  • jay from Sarasota, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 10 people found this instruction helpful.
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Ice getting stuck, and water flowing over everything
The on-line video and the hard-copy instructions with the replacement part made it very easy. Just loosened the 2 upper screws and took out the bottom one. Eased the ice maker out a bit and disconnected the plug at the back (power was off). Checked the replacement part had exactly the same wiring harness - it did. Fitted the bail arm from the old one. So simply did the same process in reverse. So 15-20 minutes after I started, the job was compelete. It takes a while for ice to start coming, but it did, and after 24 hours I threw out the ice and started again to make sure the ice came from fresh water.
Parts Used:
Replacement Ice Maker
  • Randal from Wakefield, RI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
7 of 7 people found this instruction helpful.
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ice chute broke
Just like they told me to do.Insert bottom then sides.
Parts Used:
Ice Guide
  • Cathy from North Liberty, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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Broken Piece
Had to disassemble ice maker to install part. . .
Parts Used:
Water Fill Cup and Bearing
  • anthony from georgetown, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
7 of 8 people found this instruction helpful.
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Broken frame in my mom's fridge, probably for years. Replacement part came quickly, perfect fit.
Just took out old crisper cover frame and replaced with new one. No tools required.
Parts Used:
Meat Drawer Cover and Shelf Frame
  • KATHLEEN from BURBANK, CA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
6 of 6 people found this instruction helpful.
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Icemaker Wouldn't Work
I removed the screws that attached the drum housing to the bin. I detached the auger & removed the broken drum assembly, turning the auger to the right, opposite what I thought it should be. I slipped the end of the auger into the new bin coupler & put it in place at the rear of the bin. Next I slipped the auger drum into place & tightened it to the left with a socket wrench. I screwed the drum housing to the bin, put the bin back into the freezer & I now have ice through the door again. Easy repair even for me, a 60+ woman.
Parts Used:
COUPLING Ice Bin Auger Drum
  • NANCY from KEOKUK, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
7 of 9 people found this instruction helpful.
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Door Chute Mechanism broke / air flow into ice maker
Have not installed yet as I'm on a quick TX-FL-TX turnaround. Bought and received the part in 24 hours...great. Order contained no instructions. I could probably figure it out myself just have not attempted yet.
Parts Used:
Ice Door Kit
  • Thomas from Clearwater, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
12 of 24 people found this instruction helpful.
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Ice Maker would no longer move ice through the dispenser
As cookbook authors and publishers, my husband and I depend on our appliances. When our icemaker would no longer work, it was imperative that we repair it as quickly and ecomonically as possible. We had used PartSelect.com earlier to order a part to repair our Jenn-Air stove top and had great results. So, rather than paying a repairman four times or more the cost of the part, we ordered the part and my husband installed it. It took less than 30 minutes to remove the broken auger and install the new one. THANKS PartSelect.com -- we'll use you for all appliance parts needs.
Parts Used:
Ice Bin Auger Drum
  • Sheila from Lena, MS
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
8 of 12 people found this instruction helpful.
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Ice Guide broke during cleaning
Part would not fit straight in. Used universal joint on end of extension to reach screw rather that disassemble front. Managed to slip the paddel just far enough to one side and angled to snap ice guid on and then slipped paddel back into place. Used a dab of candle stickum on the screw head to heep it in the socket and then inserted in door. $7 part, 15min and saved $$$$$$ over a service call;)
Parts Used:
Ice Guide
  • John from Albuquerque, NM
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
6 of 6 people found this instruction helpful.
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Refrigerator No Longer Cooling Properly
Approximately:

1. Unplugged refrigerator.
2. Emptied Freezer.
3. Removed Ice Maker.
4. Waited a few hours for ice to melt around back panel & nuts.
5. Removed back panel and the cover over fan and fan motor.
6. Waited many more hours for ice to thaw over fins, wiring, etc.
7. Easily replaced the bi-mental defrost thermostat.
8. Replaced panel, fan cover, ice maker.
9. Plugged in refrigerator and waited a bit.

This worked! Yahoo.

p.s. I am a 65+ year old mechanically minded woman. :-)
Parts Used:
Bi-Metal Defrost Thermostat
  • Elizabeth from DELRAY BEACH, FL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Screw drivers
6 of 6 people found this instruction helpful.
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Ice maker stopped working after less than six months
After checking all connections I determined the ice maker which had been replaced on 01/2007 stopped making ice. I had serviceman from a local company return and check the ice maker. He rinsed the ice maker under warm water, melting the ice build-up and re-installed the ice maker. I watched him do the re-installation, then waited for two days to see if the ice maker was functioning. Since the ice maker wasn't working, I called the serviceman, who in turn informed me that the replacement ice maker had increased in price from $170.00 to $274.00. That is when I contacted your web site, ordered the replacement ice maker.
I was totally amazed and pleased by the fast,
easy, and efficient way my order was processed and the ice maker was delivered.
I followed the instructions included with the ice maker, and installed the replacement ice maker in about 20 minutes. I can't thank you enough for the great service. I only wish I had checked my computer after the first ice maker broke down and found your web site.
Parts Used:
Replacement Ice Maker
  • Claude from Oakdale, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
8 of 13 people found this instruction helpful.
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Refrig Door Cams wore out and made noises when opening and closing.
Followed Door Removal instructions by removing the Top Screws from the Cabinet. Lifted Door OFF the Metal Hinge. Unscrewed both Lower and Upper Cams from the Hinge and Door. Replaced with new after coating with Vasoline. Lifted Door back in place with help from Wife. Only problem was guiding the Door back onto the Hinge. Works fine. Two year old Frig. This is a design problem, as the cams should last longer than 22 months.
Parts Used:
Door Cam - Black
  • Michael from Lewisville, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Socket set
6 of 7 people found this instruction helpful.
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no power to the ice maker
The wiring harness was a straightfoward plug in replacement after depressing the securing tabs, and did provide power to the icemaker. However, the icemaker would continually cycle, with the mold heater on at all times. I suspect this is what caused the thermal fuse to blow in the first place. Rather than spend more time replacing individual components, I eneded up replacing the full ice maker assy. The new ice maker works properly.
Parts Used:
Ice Maker Wire Harness
  • Thomas from Indianapolis, IN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
10 of 19 people found this instruction helpful.
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Plastic door bracket for icemaker chute broken
Googled with question about how to get to the repair as there were no screws on the faceplate. Found I had to lift the faceplate at the bottom and pry out. Was kind of hard to get the long spindle back through the ears of the bracket holder along with getting the spring of the door lined up for the spindle to pass through to the other side. Finally got it right and then just put it all back together. Frustrating at first but I had to get it done as my wife was tired of having to take large clumps of ice out of the ice tray..three years wait for the repair. That door being open let warm air in and let the ice melt just enough to stick together in a clump. All is well now. Longer you wait the more appreciative she is however. ha
Parts Used:
Ice Door Kit
  • Carl from Mt Juliet, TN
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
7 of 10 people found this instruction helpful.
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Ice maker was over producing
Technician at ASK suggested replacing ice maker. Ordered new ice maker(prompt delevery)then noticed it came without wire arm and white platic "flag". Ordered arm and "flag", replaced all old with new and seems to be doing well. Perhaps all I needed was the plastic "flag" on the limit arm wire. Will never know. The new icemaker wiring had short wires and a connector. Old ice maker had no connector so the short wires were removed and the old wires plugged into the ice maker. Mirror was required in order to see the side wall mounting screws. Very narrow work area, tiny freezer side.
Parts Used:
ARM-SHUT
  • Gregory from Milford, OH
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
6 of 8 people found this instruction helpful.
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All Instructions for the 4KSRS27QFW02
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