4KSRS27CHT02 KitchenAid Refrigerator - Instructions

I watched the short video at this website about replacing the bracket first. Then I replaced mine. Everything went smooth. No problems. Try it yourself.

Sorry for delay in writing. Part I ordered arrived two days ago and it was exactly what I needed. Knowing that there will be problems even with the smallest job I procrastinated starting. When I did start this morning I foud I had to completely remove the ice maker and disassemble it in order to install the water fill cup bracket. The challenge was reassembling the unit. Not hard for an experienced repairman but a challenge for layman. Everything is thing is back to gether now and power on cooling down the refrigerator. Won't know how successful it was until turn on water and ice is formed. If it works this saved $75 just to get a Sears repairman to come out and tell me what would be needed to fix the refrigerator and $1,000 if I had to buy a new refrigerator. Extremely satisfied with service I received. Thank you.

Unscrewed the rear water valve and water line, and front water filter which allowed me to remove the old drip tray. New drip tray is smaller than the original tray, so I needed to put blocking in to keep tray under drip spout. Refastened the water filter, water valve and water line.

Followed the video supplied with shipment info from parts select. Simile and a great way to help the diy person. I will reyurn as a customer as well as pass the word. Thanks jhg

With the new Ice Guide all I had to do was a use a small screw driver to help guide the tabs into place and I was finished!

This is for the refrigerator, not the freezer door which is more complicated. First empty the refrigerator door of food and removed the shelves. Remove the hinge cover on the top hinge by removing one bolt. Then, holding the door, remove the top hinge by removing the three bolts in the bracket (not the bolt in the recessed hole). Lift the door off the lower hinge and lay the door on its edge on the floor. Pry the old Door Cam out of the hole in the door with a knife (my Door Cam was ground completely flat). Insert the new Door Cam. Remove the old Lower Door Cam from the lower hinge and insert the new Lower Door Cam. Pick up the door and lower the door onto the lower hinge ensuring the lower hinge pin inserts into the hole in the Door Cam on the door. Reinstall the upper hinge and insert bolts without tightening. Align door and then tighten hinge bolts. Reattach top hinge cover and tighten the single bolt. Test the door to ensure it closes and stays closed. I had to remove the door a second time to rotate the Door Cam slightly to ensure cams were better engaged (tongue in groove style) when the door was closed. Reinstall the shelves and load the door with food.

Removed (snap on)removed screw, and ice dispencer side (door and Pin) You have to assemble to reinstall (not easy to install while assembled) Install the pivot pin the rest of the way with the new spring mounted and when unit is almost in place, install the pivot the rest of the way, install tension hold downs that old both the water and ice dispenser shafts, reinstall cover, reconnect wiring and test, I had to remove the plunger because the water wouldn't shut off fast enough. Unit works great now.

Replace the auger drum. I had order it and the auger, but I did not need the auger. I returned the auger with ease. Parts Select will always have my business.

The plastic control bracket would not "lock" in place because the plastic detentes broke, not allowing the ice maker dispensing 'paddle' to engage the micro switches that allows the ice maker to eject ice. An easy repair of replacing the entire plastic control bracket.

After our four year old refrigerator door wouldn't stay closed as a do it yourself kinda gal I found this website that assisted me in an easy and inexpensive fix. The "plastic" yes, "plastic" piece on the bottom of the door was worn down to nothing. My only suggestion is to call in your order, the customer service folks will help you order the right cam for your model. The next thing is to change both cams if you have a side by side. We changed the fridge side which fixed the problem, then realized the cam on the freezer needed to be changed to make it level. Great customer service!

Well I have to say as a HVAC contractor for 32 years this was a very easy repair for me or anyone who is not a HVAC contractor such as myself. I always like to do a little research on any repairs that I have not performed myself and the instructions and video that was available on this web site was awesome. I did this repair in less them 15 minutes removing parts and reassembly of new part. I did let ice bin sit out for about 10 minutes after I removed ice to de thaw and reach room temperature to keep from cracking frozen plastic parts.The new ice auger drum was a very nice perfect fit and was made of a much better quality plastic then the OEM that was replaced. My mother was very pleased as I did this repair for her at her home and she watched me do the repair and she is 74 years old and she commented that she could have done this repair herself after watching me and she also watched video from this web site after I mentioned it to her. I would highly recommend that if anyone needs parts for there freezer or refrigerator to buy from this web site. The price was much lower then anyplace else I could find and it was shipped to my front door in less then 2 days. I would give this company 5 stars and when I need parts for my refrigerator I will sure stop back here and buy the parts again. Thank You PartSelect and keep up the great job. Ken

I watched the video showing how to disassemble unit and it showed that there was a heat element inside the chute door under the foam seal that needed to be removed and placed in side the new chute door. I spent about 10-15 minutes trying to salvage the element but the adhesive used would not release and the part was rendered unusable. I called the help line and was told that their instructions on that kit said the heating element was no longer required. I finished putting the kit in and the unit works fine

Ice door would not close thus letting warm air into the freezer compartment. Thinking the spring was broken, I ordered the Ice Door Kit. When it arrived, I dismantled the dispenser and installed the new parts. After installing all the new parts, I found that my problem was the "Y" end of the bracket that holds the spring pin. It was cracked and would not hold the pin. The bracket seemed to be molded into the panel on the outside of the dispenser. To replace the bracket, I would have had to replace the entire outside panel. I decided to repair the bracket and glue the broken piece. I used cyanoacrylate(CA)super glue that I use in model making. Even though that seemed adequate, I decided to drill a small hole through the bracket, perpendicular to the crack, and install a small screw to strengthen the crack. I also applied a little CA to the screw for good measure. It held fast and so far so good!

Your web site was great. There was a short step by step video on how to remove and replace the ice door kit and tools required. The only additional tool I used was Blue Tape so I could stabilize the inner control panel out of way onto Door.If I need more appliance parts I now know where I am ordering from!!