4ED20ZKXBW00 Whirlpool Refrigerator - Instructions

Remove the knobs and faceplate to get at the screws behind it. Removing the sensor is a bit involved but everything else is fairly straight forward. See other postings for description / order of operation. Replacement took less than 30 minutes.
Works great now!

lift out old (broken) crisper drawer cover, replace with new. Replace glass shelf. Took longer to clean the shelf off then it took to replace.

I had read here from someone that fixed there shelf support stub and it was very loose, so I was trying to advoid that problem. It took me less then 5 minutes and my only tool was a pair of pliers. A short turn clock wise from the 9 on a clock to the 12 ( which is the top left corner ). then pull the broke shelf stub straight out. Put the new shelf support in the same way you took the old one out and turn counter clock wise 1/4 or from 12 back to 9 and you should have a tight fit. I hope this helped.

Turn off the fridge and unplug the power. Inside the refrigerator unit, remove two plastic panels extending from the front to the rear cooling vent by unscrewing two screws. Gently unhook the thermostat tube from the rear vent.

On the control panel, gently pry off the two control knobs and the front control panel. Remove four screws to drop down the control assembly. Unplug the left electrical connector and unscrew the lever control arm being careful not to bend it. Disconnect the right side electrical connector and you can now remove the control unit to a table to easily work on it.

Undo two screws to remove the thermostat bracket. Undo two more screws to remove the thermostat assembly. Install the new thermostat and reverse the process just described. It takes about 15 minutes if you know what to do ahead of time. You will have to reuse the plastic tube that covers the thermostat sensing tube.

Brackets rotated outward and lifted to disengage from door. Front metal strip removed from broken bracket. New bracket placed on shelf strip ends and replaced into door mount plastic. Hardest part was caused by manufacturer changing number of part and supplying it as a "kit" with both left and right bracket, as opposed to previously marking each end LS of RS and changing the configuration so that LS became RS. Joelle, in Customer Service was wonderful in figuring out the number change and sending me the correct part after I realized the originally ordered part was for the wrong side.

First, I read your instructions on line about how to replace a refrigerator gasket and freezer gasket. We replaced both. The information was extremely helpful since we had never done this before. We then loosed a few screws at a time starting with the outside door corner and worked our way around, replacing the seal as we took off the old seal. Leaving the old seal on as we worked our way around gave us the clearance we needed to insert the new gasket behind the metal plate which holds the gasket to the door. Your easy to use web site made ordering easy and delivery was unbelievably fast. Thanks.

The fridge side would freeze everything regardless of setting. First, unplug the unit. Remove control knobs and pry off the face plate which is snapped on. Remove the four nuts holding the control box to the top of the fridge. Note there is a mettle rod and the thermostat sensor lead inside a clear plastic tube leading from the control box to the back left corner of the fridge. Remove their cover (one screw). Under this cover in the back is the vent assembly screw. Remove it. On the freezer side, you also have to remove the light cover (snap on) and the vent cover behind it (one screw). This allows access to remove the vent on the fridge side. Squeeze the tabs on the vent(freezer side) that lock the vent in place and push it through to the fridge side. Now disconnect all wire connectors between the control box and the fridge. They have locking tabs that have to be pried out to release. Remove the two screws holding the thermostat to the control box, and one at a time transfer the wires from the old stat to the new one and mount the new one in place. Snap the old thermostat sensor lead out of the vent assembly, straighten it out and pull the plastic tube off. Put a lubricant on the new stat lead to ease in inserting it into the tube. Do not kink the lead. Re assemble in reverse order, plug up the fridge.

I just removed a few screews and took the cover out of the ice box. Put my voltage meter to the refrigeator and realized the the unit was not defrosting...I then got the part number and entered it in on your web site. A few days later my part arrived. I put the part on and in just about 20 minutes I was up an running again...Thank you Part Select for fast and great service. I own 35 rental properties and having a online appliance parts store really saves me a lot of time and money.

Thank you
Curtis Hall

The wife found if we tapped the knob for the cold control the appliance would turn on. Upon further inspection I found what looked to be carbon particles under the part. I found the part easily with partselect.com, ordered it, installed it and its like we have a new appliance.

I emptied refrigerator contents and tilted the refrigerator to the right so as to access the metal panel upon which the evaporation tray was resting. The metal panel is on the left side underneath the refrigerator and the evaporation tray is resting on the panel. I removed 4 screws that were holding the metal panel, pressed down on the panel, slid out the old, cracked plastic evaporation tray, inserted the new plastic evaporation tray, raised the metal panel to its original position, replaced the 4 screws, being careful not to pinched the water line that feeds the ice-maker. VOILA! Un-tilt the frig and re-stock it. It took a day for the temperature to stabilize, due to tilting, I think. New tray $45.

Being a jet mechanic I had to familiarize myself with refrigerators, then after 2 or 4 hours of online studying, opened the door pulled the temp knobs of, removed the panel by gently prying the top of the panel out,then up and out with it. I found tapping on the thermostat shaft or wiring connection started the compressor, verifying my belief it was the thermostat. Don't mess with wiring if you don't know exactly what you are doing and unit is plugged in, you will electrocute yourself!!! I received the thermostat, UNPLUGGED THE UNIT from the house wall outlet, took one screw out of the upper inner wall at the very top to remove cover, one screw at the back top to remove the other cover (at the control vent) for access to remove sensor, then removed 4 screws , 2 front, 2 underneath to drop the housing for defrost timer, etc., and then took 2 screws from thermostat, unplugged wiring from thermostat (3 wires, be sure to put them back on the same place in the new thermostat). Remove old thermostat, slide plastic cover off sensor and slide back onto new thermostat sensor. Be careful not to kink the line or bend it to sharp you will damage it, (use gentle curves when bending it,) and re assemble everything in reverse order. This took about me 15 or 20 minutes start to finish. Plug into wall and watch thermometer to verify success.

Linkage on the cold-control mechanism in the air diffuser assembly was broken. It was necessary to access the diffuser assembly from both the refrigerator and freezer sides of the unit.
Re-connected the linkage between the diffuser and cold-control assembly; remounted the two combined assemblies . . . refrigerator working nicely now.

First I installed a defrost timer, (the old timer had burnt out contacts in it) It seemed to work for a few days, then went back to not comng out of defrost cycle, I then installed a defrost thermostat. It seems to be working better than before. I found out that maybe I wasn't running it cold enough. So I turned it up colder. Now it works ok for 2 - 3 days, then I check the Temp in the freezer and its up to 6o. So I manually reset the timer and it works for 2 - 3 days. Don't know what to do now to fix it.

The hardest part was unloading all the food from the refridgerator door! Once done, pry shroud off top door hinge, remove 3 screws and hinge plate. Lift door off bottom hinge. Remove one screw from bottom of door, remove and discard old lifter cam and spacer. Clean up a bit. Install new spacer and lifter cam. Tighten new screw firmly. Replace the lifter cam and spacer on bottom hinge pin (affixed to refridgerator body) using the same method. Replacing the door is easiest if 2 people do it. One person to lift and steady the door, the other has to lie on the floor and guide the door onto the hinge pin. Replace top hinge plate and screws. Snap shroud back over top hinge plate. Replace food in refridgerator. Close door. Done!

Water leaking from under refrigerator. Initially believed leak was from filter assembly. Removed filter and shut off water supply but leak appeared at different intervals again. Large puddle of water coming out from under refrigerator. Removed back lower panel and checked for leak, but didn't find any. My wife was also checking for leak and found a crack in drip tray. Only way we could get the drip tray out was to first remove front lower panel, disconnect and remove wiring harness in front of drip tray, unbolt water filter assembly, and unbolt water solenoid unit at rear of refrigerator. Their water lines connect to filter assembly. My wife controlled the water solenoid unit to give me play as I pulled the filter assembly out as much as I could from the front. I could now wiggle the cracked drip tray out from under the filter unit. Replaced drip tray and reinstalled wiring harness, water filter unit w/new filter, and re-bolted water solenoid unit at back of refrigerator. Replaced back lower panel after turning water back on and checking for leaks. Replaced front lower panel.

The reason still had leak after initially turning off water supply was because the drip tray is used to catch the water when refrigerator goes into the defrost cycle. Since the original drip tray had cracked, water only appeared on floor after defrost cycle.