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3XES2SHGKQ00 Whirlpool Refrigerator - Instructions

All Instructions for the 3XES2SHGKQ00
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shut off arm broke
open ice maker door, use mirror to view slot in front of ice maker, slip piece in place and done
Parts Used:
ARM-SHUT
  • Thomas from Va. Beach, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
52 of 76 people found this instruction helpful.
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ice maker did not make ice
The ice maker was not getting water. I hotwired the water valve by switching the connectors for the water dispenser and ice maker water valves and water flowed into the icemaker when the water dispenser lever was pushed. I wronly assumed the water valve was good. I removed the icemaker and determined that the gear motor was not getting power in the position the icemaker had stopped.In this position, the thermostat determines when the motor gets power so I replaced the thermostat. The icemaker still would not get water! As it turns out, the water solenoid was sticking due to a deteriorated rubber washer which let the solenoid plunger get too far out of the magnetic field. I replaced the water solenoid assy and all is well. Don't get fooled by hotwiring the valve. If it isn't getting water, the solenoid probably is the culprit.
Parts Used:
Cycling thermostat
  • DAVID from TINLEY PARK, IL
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver
47 of 61 people found this instruction helpful.
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We noticed the Refridgerator door had dropped and found the lower cams to be broken and worn.
First I removed the bolt that holds the cover on the top hinge bracket. Then I removed all items from the shelves inside the door by lifting the shelves out and placing them on the counter. Next I removed the 3 screws holding the hinge bracket on, this disconnects the top of the door from the cabinet. Then I lifted the door off the lower cam, removed the screws that held the cam in place on the door and the lower bracket on the cabinet and replaced the cams. I smeared some Vaselene on the cams and placed the door back on the lower cam, reconnected the upper hinge and replaced the hinge cover. All done and it works great!
Parts Used:
EveryDrop Water Filter Lower Door Closing Cam
  • Tom from Allendale, MI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
43 of 53 people found this instruction helpful.
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Shelf was cracked.
It was easy to snap off the old shelf and snap in the new. The price was right. The part was right. If I need to, I'll be back.
Parts Used:
Refrigerator Door Shelf
  • James from Lawrenceville, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
43 of 55 people found this instruction helpful.
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Filter Housing Unit Leaking
It was simply a matter of removing the old filter housing unit by unscrewing 3 screws and unplugging the two water tubes. After re-insterting the water tubing and securing the housing unit "VOILA" good as new..It really was easy..
Parts Used:
Housing, Water Filter
  • John from Vernon, CT
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Wrench set
39 of 46 people found this instruction helpful.
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Replacment of Ice/Water Filter
The first step was to go to PartSelect.com to find where the filter is located because that is not revealed in Whirlpool's Guide. This refrigerator came with the home I had just puchased so Iwas unfamiliar with the filter replacement. Th filter is on the grill at the bottom of the refrigerator. I followed the instructions helpfully printed on the replacement cartridge box which arrived in less than the 3-5 days acknowledged on my order.

Turn the filter handle 1/4 turn counterclockwise. Don't be timid. It was very tight (probably had not been replaced ever). Remove the filter from the handle that protrudes through the grill at the bottom of the front of the refrigerator.

Insert the new cartridge into the filter handle insert snugly until it goes no further and turn 1/4 clockwise.

The instructions on the replacement cartridge tell you to run the water for 5 minutes to remove air and sediment from the system. DO NOT skip this step. I was. I discovered a large amount of sediment after even three minutes of flushing. A 5-gallon pale will help. And don't forget to turn off the ice maker while you are flushing. Otherwise you will end up with ice cubes everywhere as you try to position the bucket under the water dispenser.
Parts Used:
EveryDrop Water Filter
  • Robert from Mount Prospect, IL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
35 of 37 people found this instruction helpful.
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My son broke my crisper drawer (the edge that made the drawer stay on track, so I wanted another one.
I took the old drawer out and replaced it with the new one!
I hooked a new door bin in the door for more room!
Parts Used:
Refrigerator Door Shelf Bin Refrigerator Crisper Drawer with Humidity Control
  • Marion from New Burn, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
37 of 43 people found this instruction helpful.
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Worn out door plastic cam
Replaced the door cam on bottom of fridge door. ONE THING TO UNDERSTAND- THERE ARE 2 CAMS ON THE DOOR, LOWER AND UPPER, BUT THE UPPER CAM IS NOT LISTED ON THE "DOOR HARDWARE" DRAWING, ITS LISTED ON THE MAIN BODY DRAWING! BE SURE TO GET BOTH CAMS! (PARTSELECT COULD MAKE A NOTE THAT WHEN PEOPLE LOOK UP LOWER CAM, PUT A NOTE IN THERE SAYING Y0U NEED UPPER TOO!)So I had to order the upper cam later and install later. BUT it is quite easy to replace, unlike the video, I only needed 1 tool! The nut driver (electric screwdriver w nut driver head). Thanks -RF
Parts Used:
Lower Door Closing Cam
  • ROGER from WAXHAW, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
34 of 35 people found this instruction helpful.
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Scratches in Surface
This product comes in a bottle with a brush like Liquid Paper. It goes on incredibly easy. A second coat might be needed. I wanted to prevent rust from setting in so I covered the scratches and dings. The paint is a little brighter since my washer is 10 years old but it still looks great.
Parts Used:
Touch-Up Paint - White
  • Michelle from Richardson, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 125 people found this instruction helpful.
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Ice dispenser would not dispense ice through the door
First I unplugged the frig, and turned offed the water and ice dispenser using the on/off panel switch. I removed the panel by inserting a small flat blade screwdriver at the bottom of the panel where the plastic studs locked the panel in place. By inserting a little upward pressure, the panel popped right ouff. The Micro Switch was very easy to remove and replace. Just make sure that the plunger on the ice dispenser makes solid contact with the switch when depressed.
Parts Used:
Micro Switch
  • Larry from Garner, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
36 of 41 people found this instruction helpful.
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Nozzle was broken
Didn't know if part was replaced from the front or back of door. Removed back/inside first. Good excuse to clean mold found in places not normally seen. The only real problem was getting the face off the dispenser without breaking it. I now know it snaps off from the bottom. To replace one little nozzle you have to replace about 10' of tube. When I pulled the old tube out. I attached fishing line to it and used to fishing line to help feed the new tube through the door.
Parts Used:
Nozzle and Tube Kit
  • Robert from Tuckerton, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers
34 of 38 people found this instruction helpful.
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Refrigerator Wasn't Cooling,Evaporater Coil Freezing Up
I have a side by side so in order to access the bi-metal switch I first had to empty out the freezer. The switch is clipped on to the top of the evaporator coil. I had to remove 8 screws to remove the back panel of the freezer compartment. The bi-metal switch was right there in plain view. There are two colored wires that come out of the switch. I tried pulling them out of the socket they were plugged into but gave up for fear of breaking something. I ended up cutting the wires and splicing them together. I used the plastic twist caps. I made sure when I closed everything back up that the open end of the caps were pointing down so no water can accumulate in them. It has been 3 days now and so far so good
Parts Used:
Bi-Metal Defrost Thermostat
  • Robert from Doral, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
38 of 50 people found this instruction helpful.
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Auto Defrost Freezer keeps defrosting SIDE BY SIDE KITCHENAID
DISCONNECT POWER. Removed all shelves/baskets.Popped upper panel off (just clips in) Removed 6 screws in lower back panel ( 3 each side) slid panel in place but down. You can then easily see the defrost thermostat/defrost termination switch. Cut the wire connectors (pink n brown wire) stripped back wire, attached new defrost thermostat. Thermostat clips on. New thermostat ohm's at 5.5, old one was "open". Slid cover back up meeting the upper cover grooves. Screwed lower panel in. Put shelves etc back in. Plugged in. Turns on, put a bottle of water in freezer. Checked a while later, frozen. has been frozen for a week.
-James
Parts Used:
Bi-Metal Defrost Thermostat
  • James from Ringoes, NJ
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
37 of 47 people found this instruction helpful.
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Drawer was dropped and broken in one corner
Removed the old one. Removed the handle attachment and placed it on the new drawer and slid it in place. Just that easy.
Parts Used:
PAN-SNACK
  • Rolando from Edgewood, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
36 of 46 people found this instruction helpful.
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Frige Door Wouldn't Stay Closed, Would open when freezer door was closed.
Parts arrived at 2:30PM.

Read instructions, gathered tools, and went to work. I'd already watched an online video at your site on how to do the repair.

Removed the hinge cover covering the hinge top by using a nut driver to remove the single screw holding it in place. (The video described an older frige and it did not have a screw. I figured that out when I finally went and got a ladder. I had tried to pop it out like the video shows.) There are three screws holding the hinge top in place. I tried using the nut driver to remove the screws but they were pretty firmly in place. I resorted to using my ratchet wrench and that made it easy. (Keep track of your screws, one of mine rolled under a cereal box on top of the frige and I thought I would never find it.)

I had emptied out all the items on the door of the frige, removing the shelves. It was easy to lift the door off of the bottom hinge and lay it on its side against the ladder. At this point I had my son hold the door steady (its kind of unwieldy and 'slippery' when you are trying to remove a screw from the bottom of the door.)

I removed the screw that held the plastic Door Closer, Upper Cam using the nut driver. I used a straight bladed screw driver to pry the old part out of the door (it has an insert for the hinge pin and it had been in place a long time). I also cleaned off the bottom of the frige door (you would be surprised what gets stuck on there - obviously someone spilled oranged juice on the floor and it splashed up on the bottom of the door). The old part had a lot of particle dust that came off it when I removed it. The new part popped right into place and I screwed it back in. The video shows that the repairman had to use a drill and tap set to rethread a larger hole but I just put the old screw back and it held fine. The video also showed the repairman adjusting the Door Stop Bracket but I didn't have to do that, the new cam installation wasn't impeded by the bracket.

I moved to the frige cabinet (again, good to have a second pair of hands to keep track of the door and not let it get damaged while I turned my attention to the Door Closer, Lower Cam. I used the nut driver to remove the screw holdin it to the hinge bottom. It came off easily (it practically fell apart and turned to dust). I placed the new cam and screwed it in using the old screw. No problem.

You could put the door back on with one person but it helps to have two. One to manhandle the door and the other to place it on the lower hinge post.

I put the upper hinge back on and put in the three screws but I left them lose so that I could adjust the door. When I tighted the single screw closest to the door after positioning the door, we tested how it opened and it was hitting the side of the interior cabinet when it closed - you could feel it dragging and it made a clunk/swoosh sound. We readjusted the door using the outside upper corner as a guide and retightened the screw. This time there was no problem. We tighted the other two screws using the ratchet wrench and then put the plastic hinge cover back on with the single screw using the nut driver.

Took us about 25 minutes and made my wife very happy (biggest benefit). The door now 'locks' open and 'locks' closed just like when we bought it and the two doors are aligned (level accross the top) which should have been a dead giveaway that the door closing cams had worn down.

Done by 3:00PM.
Parts Used:
Lower Door Closing Cam Door Cam - Black
  • Michael from Las Vegas, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Socket set
33 of 37 people found this instruction helpful.
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All Instructions for the 3XES2SHGKQ00
31 - 45 of 952