3XES2SHGKQ00 Whirlpool Refrigerator - Instructions

Followed instruction video provided from you and changed things out. Very easy. Thanks for the help and affordable partd

Well I have to say as a HVAC contractor for 32 years this was a very easy repair for me or anyone who is not a HVAC contractor such as myself. I always like to do a little research on any repairs that I have not performed myself and the instructions and video that was available on this web site was awesome. I did this repair in less them 15 minutes removing parts and reassembly of new part. I did let ice bin sit out for about 10 minutes after I removed ice to de thaw and reach room temperature to keep from cracking frozen plastic parts.The new ice auger drum was a very nice perfect fit and was made of a much better quality plastic then the OEM that was replaced. My mother was very pleased as I did this repair for her at her home and she watched me do the repair and she is 74 years old and she commented that she could have done this repair herself after watching me and she also watched video from this web site after I mentioned it to her. I would highly recommend that if anyone needs parts for there freezer or refrigerator to buy from this web site. The price was much lower then anyplace else I could find and it was shipped to my front door in less then 2 days. I would give this company 5 stars and when I need parts for my refrigerator I will sure stop back here and buy the parts again. Thank You PartSelect and keep up the great job. Ken

I watched the video showing how to disassemble unit and it showed that there was a heat element inside the chute door under the foam seal that needed to be removed and placed in side the new chute door. I spent about 10-15 minutes trying to salvage the element but the adhesive used would not release and the part was rendered unusable. I called the help line and was told that their instructions on that kit said the heating element was no longer required. I finished putting the kit in and the unit works fine

I was hesitant about calling the repair line, I thought it was a gimmick, but tried anyway since it was close to the 4th of July weekend. The repairman asked a few questions and diagnosed the problem. He said the sensor was out on the ice maker and I would have to get a new one, he gave a link to the part I needed. I was still hesitant, as I know very little about repairing appliances. Thought about it for an hour, decided to order the part, and thought I would call a repair man if all else failed and send the part back. I received the part in 3 days and it didn't look too difficult to install, I decided to give it a shot, all i have to do was take a few screws out, remove the old ice maker, and put the new ice maker in and plug it in and attach the screws, it went real well, the hardest part was finding the right size socket to fit on the screws, I turned the water back on and it didn't leak. The next day I had ice, still can't believe I did it myself. I was extremely pleased, that I didn't have to call a repairman and take a day off from work to get it fixed. I will use this sevice again.

Ice door would not close thus letting warm air into the freezer compartment. Thinking the spring was broken, I ordered the Ice Door Kit. When it arrived, I dismantled the dispenser and installed the new parts. After installing all the new parts, I found that my problem was the "Y" end of the bracket that holds the spring pin. It was cracked and would not hold the pin. The bracket seemed to be molded into the panel on the outside of the dispenser. To replace the bracket, I would have had to replace the entire outside panel. I decided to repair the bracket and glue the broken piece. I used cyanoacrylate(CA)super glue that I use in model making. Even though that seemed adequate, I decided to drill a small hole through the bracket, perpendicular to the crack, and install a small screw to strengthen the crack. I also applied a little CA to the screw for good measure. It held fast and so far so good!

Your web site was great. There was a short step by step video on how to remove and replace the ice door kit and tools required. The only additional tool I used was Blue Tape so I could stabilize the inner control panel out of way onto Door.If I need more appliance parts I now know where I am ordering from!!

Neither the OEM instructions nor any of the PartSelect videos explained BOTH ends of the tube for my particular appliance. All very thoroughly covered the obvious connection with the water valve from the wall. However, the push valve end for my KitchenAid is supposed to insert into the water filter chassis, which can barely be seen from the back of the appliance, much less reached with any tool. In order to make the repair, one must either remove the water filter chassis (which I attempted unsuccessfully), or put the appliance up on jacks in order to reach the push valve site.