3LWTW4740YQ0 Whirlpool Washer - Instructions

I simply followed Steve's instructions on video. Very easy repair. Washer works great, no jumping or vibrating.

Replaced the suspension rods

Followed video on your web site, and used that for ways to fix, good directions. If I was more organized it prob would of taken about an hour or less

First need to remove cap on Agitator. Inside there is a washplate bolt. Remove bolt. Old Agitator will slide up. Pull washer off stem. Clean grooved stem very well. Use some sort of lubricant on stem. Slide new Agitator on to stem. Part will be very snug as metal and plastic do not mix well. (Lubricant needed) Use board to lay flat on top. Gently tap with mallet until fully seated. Install new bolt. Run test wash. (Helps clean wash tub from any foreign substances.)

This washer would not go into spin cycle without going out of balance no matter how we arranged the contents in the drum. We were looking to buy a front loader when I happened open this company with video instructions and positive comments from other people with the same issue. For the cost it was worth a try. Following the video and in less than one hour the washer was back in service. It now operates like the day we installed it new. Highly recommend this fix which should save you hundreds on a new washer.

followed video instruction that came with part. Previously watched youtube video (there are several, the low production videos are well worth viewing over the professional types). It was a breeze, other than the videos saying one person could do all four. When you get to the last rod, it is more difficult to lift the tub to insert the final rod in the round holder. I asked my wife for assistance.

Exactly like the video from the website

Very simple repair with the kit. Old rods came out easily using vise grips locked on to rods about 10-12 inches down and pulling up. Had doubts if they were bad since everything looked good but drum bounced back several times when I shoved it down to test it earlier. New rods went in just as easy and replaced in less than 30 min. Hardest part was that I had very cramped laundry room so had to move and disconnect hoses etc. to move into larger space for repair and then move back to reconnect. Parts came quickly within about 3 days and now purrs like a kitten!

I FOLLOWED THE INSTRUCTIONS IN THE VIDEO AND HAD NO PROBLEMS. It was very easy.

Replaced hinge switch. Still no spin cycle. Noticed hinge bearing cracked & if hinge forced into switch, spin activated. Ordered new hinge bearings.Spin cycle still didn't engage. On further examination, observed that hinge was bent. Straightened hinge & worked like a charm. Didn't really need new switch or bearings. NOTE : Avoid having washer door bang shut.Took longer than expected, but each procedure was simple.

I was sent the wrong part , when I questioned them said they did not have it so was directed to Whirlpool and they are making it and I might get it in May

Having been out of the business for quite a few years I thought that I was dealing with a direct drive machine. Thinking that it was the motor coupler. I removed the control panel and attempted to pull the cabinet froward. Not so, it had a solid cabinet, so I tilted the machine against the wall and looked under the washer finding the driven Transmission pulley loose on the shaft. The splines on the pulley were pretty well worn but I tightened the nut and it worked okay. But I ordered a pulley and replaced after it's arrival. The motor capacitor also broke it's mount off so I had to rehang it with zip ties and repaired the wires to the Capacitor, (Which BTW had about 22 gauge wire). I found it hard to believe that they would use such small wire.

very easy to repair , instructions very clear , parts person very good to talk to, parts got here fast

At first I had to position the washer so I could get access.. after having it positioned, I figured it out. Getting the clamp fastened, I was done.

First I removed the two screws on the back of the control console( at the bottom, phillips head). Flip that up and out of the way. Then you could remove the 2 big clips that hold the back of the washer to the cabinet. Disconnect the lid switch and flip the cabinet forward and out of the way. Remember when putting the cabinet back on, line up the slots on the bottom of the cabinet with the toungues on the base. Next pull off the fabric softner dispenser, then reach down in there and pull out the bottom seal of that to expose the bolt that hold the agitator on. Remove that bolt and pull off the agitator. Remove that little clip and the plastic piece above the spanner nut. I didn't have a spanner wrench so I hade to use a small extension from my socket set and a hammer to loosen it. Once that is removed then you could remove the ring around the top of the tub, and pull the tub off. Now you could see the block and probably all the metal shavings it's been creating. If the two ears that stick up and fit in to the block are worn, you should replace that too. I think you hve to replace that from the bottom. Now just put it all back together. Print out the exploded diagram from the web sit so you have it right there. Good luck!