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3CAP2782BN0 Whirlpool Washer - Instructions

All Instructions for the 3CAP2782BN0
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Coupling on Whirlpool Washer gave out
The coupling, made of plastic and rubber, on our Whirlpool washer gave out. Done the same repair nine years ago and knew what to do. Here is a short summery:

1. unscrew the 2 screws that hold the control panel on top of the machine in place

2. unscrew the screws that connect the housing with the back panel

3. pop the 2 clips under the control panel to release the back panel

4. with the back panel loose disconnect everything
that is pushed, screwed or clamped on and take the back panel off (don't worry about remembering where things go, everything can go only one way together again)

5. slightly lift the housing of the washer in the back to remove, that gives you access to the coupling in front of the machine

6. I personally like to put the washer on its back and do the repair that way. However, if you want to
leave it standing that is gets you there too.

7. take the screws out of the brackets that hold the pump (the thing with the two hoses attached to it)
in place and snap off the brackets; lift up the pump and put aside

8. you can now remove the broken coupling

9. check for any fragments and clean off what needs to be cleaned

10. replace the coupling

11. reverse the order of steps 1 to 7; make sure that the all electrical connections and hoses are connected!

12. test
Parts Used:
Direct Drive Motor Coupling Agitator Directional Cogs
  • Ronny from Santa Monica, CA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench set
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washer would walk all over when in the spin cycle
I tried to remove the outer console to get to the tub wear pads easier. This proved difficult for me for some reason. So I tipped the machine on its back at about a 45 degree angle. You will see the tripod support holding up the tub. The pads lie in between the bottom of the tub and on top of the tripod support . You won't be able to see the pads since the are on the top of the support, but you will see the two insert tabs of each pad sticking out. There are about 120 degrees apart from each other. I pushed up on the tub and slipped the piece of wood in between the tub and tripod support close to the pad. Taking a screwdriver and hammer I punched out the wear pad insert tabs. You can replace the old pad with the new one by using some force with your hands. Some pop right in and some you need to use a little leverage, maybe with the piece of wood you used to hold up the tub. Be careful not to get the pads greasy, keep clean as possible. Worked great.
Parts Used:
Suspension Spring Tub Spring Tub Wear Pads - Package of 3
  • Chris from Bonners Ferry, ID
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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Cracked drain tube.
Removed old tube and replaced with new version. Replacement slightly different than original since the new part included a feature that appears to prevent the problem. New part still fit and is operating well so far.
Parts Used:
Drain Hose
  • Eric from Grand Haven, MI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers
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Washer was leaking.. determined it was center gasket
Completely dismantled washer per video , replaced gasket and spanner nut, then re-assembled washer. I’m a 58 year old female. It was tough. Main issue was that video was for dif. Model washer. Had to figure out some things myself.
Parts Used:
Drive Block - 2 5/16 Inch High Spanner Nut Centerpost Gasket
  • Diane from BALTIMORE, MD
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set, Wrench (Adjustable), Wrench set
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Washer vibrates excessively on spin cycle
I followed the online instructions to remove the shell and attempted to remove the drum, but not having the special wrench to remove the special nut, tried using a screwdriver and hammer, which failed to loosen the nut. I then started examining the the undercarriage and saw that I could replace the springs without removing the tub and did that. In the course of replacing the springs I discovered I could also access the wear pads by lifting the drum off of the undercarriage and placing a block to hold it above the pads. I was able to pop the old pads out by tapping underneath them with a hammer. The new pads were then installed and the weight of the drum popped them in. It was necessary to lift the drum assembly three times for each of the three pads.
Parts Used:
Suspension Spring Tub Wear Pads - Package of 3
  • Glenn from PROVO, UT
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers, Socket set
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Dryer Top Panel is Loose
1) Unplug power cable from dryer.
2) Remove the 2 screws that secure the chute for lint filter screen with
Phillips head screwdriver.
3) Remove the lint filter screen.
4) Depress plastic locking clip on each side with putty knife to release
tension and lift up top panel to clear the locking clips. Each locking
clip is located 2-1/2 inches from the front edge of side panel.
5) Lift the top panel and lean against the wall for support. If dryer top
panel cannot be raised all the way due to cabinet(s) above, tape
the dryer top panel to cabinet above or have somebody hold the
top panel for temporary support.
6) Install the new metal locking clips. Ensure that the elongated tab
of the metal locking clip is towards the front of dryer. Compress
locking clip lightly with pliers and push down into the hole.
7) Lower the dryer top panel and press it down in place over the metal
locking clips for a tight fit.
8) Reinstall the 2 screws to secure the lint filter chute.
9) Reinstall lint filter screen.
10) Reconnect power cable for dryer.
11) Turn on dryer and inspect that all dryer panels (top, sides and
front) are tight and secured.
Repair Duration: 5 minutes
Parts Used:
Front Top Lock
  • MONTE from CHESAPEAKE, VA
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers
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Pump had leak in front center housing
Removed washing machine skin and pulled pump from front bottom of washer by removing input and output hoses and disengaging clips holdin pump on motor drive. Pulled pump free of motor drive. Installed new pump in reverse order.
Parts Used:
Direct Drive Water Pump
  • Michael from Woodland Park, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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slow or no spin
First read up on what others did and tried to find free repair manual with little luck. Called repairman, they thought whole transmission was shot- would have been $70 just to have them look- forget it. Getting it apart: popped off the two console cosmetic panels to get to a screw on each side from the top. Lifted off console, levered and squeezed retaining clips. Unhooked two connectors and overflow tubing? Shell pulled off easily, getting back on after I was all done made me wonder if it was a good choice. In the end yes- allowed me to clean inside surfaces of both tubs to remove grime and rust. There are many stories on the actual clutch replacement, so won't go into too much detail but some lessons learned. Keep track of the way all the plastic aggitator pieces go in, plus the washers and clips along the way. Deep well 1/2" I think socket for the tub, it's litely spring loaded so look before you set it down. Punching off the nut on the tub worried me, but it was no big deal. Loosens and tightens the normal directions, no positive tight stop, just compression so pay attention to how tight and hard you pounded to get it off. Drain the water from the inner tub before getting too far. I took the four springs off and removed both tubs to clean. No more complaining about brown spots on clothes. Get the whole clutch kit, not just the band, even though it's probably just the band worn out. The plastic clutch engaging piece will probably be fatigued. The motor etc is heavy, and buffered it's drop with rags. tip on side when putting it back, because its a bear to try to lift up. I lightly greased some moving parts, just not much as to not cause band grip problems. The wire retaining clip is tricky- I put the hook end in first, used pliers to try and compress, and screwdriver to push down and in. The whole things wants to spin while you do this, but when it finally goes, it stays. I was concerned about the location of the band spring in relation to it's actuator when putting it together, but it turned out if you put it anywhere where the clutch is free to spin, it will engage normally. The top lid has two rubber bumpers, one fell off and landed on the front bottom corner of the cover which didn't help reinstallaion until my 8year old noticed it! Took a number of tries but finally got the four guides from the frame into the cover. I tried bringing it in level, front tipped sligthly up, front tipped slightly down; in the end I won't be much help, it just finally went. It wasn't as easy as most people said it would be, but my back hurt and I had kids "help", and it took just under two hours. Works amazingly well now. Parts arrived Two days after ordering, with no expiditing!
Parts Used:
Clutch Assembly
  • Steven from Wausau, WI
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Screw drivers, Socket set
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cams chewed up
popped off softener cap, easy. Pulled out clear plastic sealer, removed nut holding agitator in, pulled out agitator. Removed cam holder, new cam bearing etc in, reverse removal done, piece of cake.
Parts Used:
Agitator Repair Kit
  • pierre from e greenwich, RI
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Socket set
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drum SLAMMING into the back of the washer when sipnning
I just replaced the spring just like the vid show me.it run's like a new one-I bought it used about 5 yr's ago
Parts Used:
Suspension Spring
  • WILLIAM from DAYTON, KY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
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Top agitator not turning-teeth on cam dogs worn off
Had no problem. The instructions included with the repair parts were very easy to follow and even specified the tools to use. I had it done, back on the washer and washing clothes in about a half an hour. The down side(no fault of the parts) was that the entire pump system went out on the second load and we wound up with a new Whirpool washer, since repairs were more than the machine was worth. Thanks Parts select for your help. I plan to search your net for more products. Fixing things from engines to microswitches is a hobby for me.
Parts Used:
Agitator Repair Kit
  • Don from Sebastian, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Pliers, Screw drivers
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Retainer clip for the pump missing, caused pump to fail
Pulled hoses off, unclipped the remaining retainer clip, slid old pump off. Slid new pump on replaced the old retainer clip and put the new one on, replaced the 2 hoses, done. It took mabey 10 min.
The part got there in less that 24 hours from the time I placed the order, with standard shipping! I was impressed.
Parts Used:
Pump Retainer
  • Matt from Roca, NE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
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washer shakes and was very noisey
researched the problem from the web-site.found the three most common things that would cause the problem.inspected the washer to see if there was evidence that one of the described parts had falled,and found that the tub wear pads were missing do to wear.simply replaced and it solved the problem. Thanks for the information.
Parts Used:
Tub Wear Pads - Package of 3
  • william from lindside, WV
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
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washing machine stuck on drain cycle
Siphon break kit keeps washing machine from continuing to siphon after rinse/cycle -- like emptying a pool with a hose. Fixed the problem of the tub never filling due to siphon draining out water as it's being put in.
Parts Used:
Siphon Break Kit
  • Matthew from Wauwatosa, WI
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
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pipe had a hole
I pulled the hose off and notice their was a part # and I went online and type the part # and showed the part and cost. I order it and receive it within 3days. when the part arrive I replace the hose in minutes. If I can do so can you its that easy.
Parts Used:
Tub-to-Pump Hose Kit
  • eddie from lockesburg, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
6 of 10 people found this instruction helpful.
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All Instructions for the 3CAP2782BN0
106 - 120 of 1293