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3000W10 General Electric Dishwasher - Instructions

All Instructions for the 3000W10
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Motor was getting noisier every time we used the dishwasher. We knew it was just a matter of time before it totally quit.
The most difficult part was removing the dishwasher from below the counter. Once that was complete, I simply turned the washer onto it's front surface to access the pump easier. Simply disconnected the electrical connectors, loosened the three hose clamps holding the hoses to the pump. Lastly removed a stiff arm bracket holding the pump. Reversed the order to install the new one using a longer bracket provided with the new unit. Hooked up the electrical connections last and slid the washer back in place. The washer runs like new now and is not making noise. The replacement part was a perfect match.
Parts Used:
Motor and Pump Kit
  • Glenn from Clemmons, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
48 of 51 people found this instruction helpful.
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front twoo rack rollers broken ,bottom rack roller broken
for the top rollers you must remove thethe end cap. this was easy ,i placed a block of wood on the outside .placed the punch on the inside where the channel is pushed in to hold cap on. smacked it till it was pushed out far enough to remove end cap. new rollers simply snap on. very easy,
Parts Used:
Upper Roller and Axle - Kit of 4 Lower Front Dishrack Wheel
  • Russell from Pueblo, CO
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
78 of 142 people found this instruction helpful.
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Broken wheel
Siimply removed the rack and replaced the wheel assembly. Very easy
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • Bennett from Burke, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers
74 of 139 people found this instruction helpful.
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dishwasher pump valve leaking at shaft
took dishwasher out- put on table to work on-removed wire brace- disconected drain outlet- disconnected top drive seal- removed wire clip connector- removed motor unit----------------
installed new motor/drain unit--used new longer wire brac used adapter to connect electical leads-
tightened clamps and bingo it worked and didnt' leak. good job on the supplying of all the necessary adapers.
Parts Used:
Motor and Pump Kit
  • richard from las vegas, NV
  • Difficulty Level:
    Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
40 of 47 people found this instruction helpful.
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Rollers broke off from bottom rack of dishwasher
Went to www.PartSelect.com. Part was easy to locate online with GE model number and illustraion online. They shipped the parts in two days and I put the new parts on by hand. Saved a $135 service call from GE. One part came in broken from the factory. Upon calling customer servce, PartSelect sent out a replacement part the next day - no problem. Great service, would be happy to use again - Thank you!
Parts Used:
Lower Front Dishrack Wheel
  • Reginald from Hamilton, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
66 of 129 people found this instruction helpful.
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Lost A Wheel For Dishwasher
Repair easy. . Snap it in. . . . . . Impressed with the speedy delivery. Thanks
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • LINDA from OCALA, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 126 people found this instruction helpful.
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Wheel fell off dishwasher rack, landed on heating element and melted.
Simply discarded old wheel assembly and snapped new wheel assembly in place. Very simple.
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • Stacey from Spring, TX
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
64 of 126 people found this instruction helpful.
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Blown Motor
Did the install a few days ago 4.25.11 and all went smoothly. The instructions that came with the kit were very straightforward and the diagrams were extremely helpful in locating brackets/hoses/connections. My dad thought he would just get down there and do it, but wasn't sure what to do. Using the directions with the kit, I had the motor and pump off in under 5 minutes. FOLLOW THE DIRECTIONS WITH THE KIT!

Some things to note:
- Get some towels/cups/bowls, we had some water leaking from the dishwasher and hoses.
- Be careful removing the dishwasher from the counters, go slow.


1. Shut off electricity
2. Shut off water. I just shut closed the line that went directly to the dishwasher.
3. Removed screws from bottom panel to expose motor and pump assembly.
4. Removed screws securing the dishwasher to the counters.
5. Slowly slid dishwasher from counter and rotated so door was facing the ground carefully to ensure wires/hoses were not pulled or crushed.
6. Removed screw from bottom of motor that was secured to the hanger.
7. Removed ground screw from bottom of motor.
8. Removed all wired connections from the motor and pump.
9. Loosened hose clamp securing the drain line and removed from motor.
10. Loosened 2x hose clamps securing the motor and pump assembly to dishwasher.
11. Ensured everything was clear and disconnected, and slowly removed motor and pump assembly from dishwasher.
12. Test fit new motor and pump assembly.
13. Reconnected 2x connections to the motor and pump.
14. Secured the ground wire to the motor and pump.
15. Slid motor and pump onto dishwasher and secured the 2x hose clamps.
16. Secured screw from the hanger cable to the motor and pump.
17. Reconnected water line to motor and pump, and tightened hose clamp.
18. Ensured all connections were made, hose clamps were tightened, and there were no extra connections.
19. Rotated dishwasher back onto feet.
20. Slowly slid dishwasher back into counters ensuring no cables or hoses were kinked or crushed.
21. Restored electricity and water to dishwasher, and then performed a quick test of one cycle to check for leeks.
22. Secured bottom panel and dishwasher to counters.
23. Enjoyed having a working dishwasher again!
Parts Used:
Motor and Pump Kit
  • Sean from Winter Garden, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set
33 of 35 people found this instruction helpful.
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The wheels on our dishwasher were mis-shapen and broken
It was easy as pie. The new wheels came with the new axles already attached, and the whole wheel just snapped onto the lower rack. I ordered 6 and they arrived quickly and attached within minutes, and the dishwasher actually works better now that the rack is raised properly. Thank you!
Parts Used:
Lower Rack Wheel Kit - 8 Pack
  • lori from MANHASSET, NY
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
62 of 124 people found this instruction helpful.
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One of the roller shafts broke
To remove the upper rack guide end caps, pull the inside flange gently to the rear, then twist the cap out of the track. Then the rollers come out easily, and replacing them involves merely snapping them in place over a rack frame part. Piece of cake! Roll the rack back into the guides, and replace the end caps. No tools needed!
Parts Used:
Upper Roller and Axle - Kit of 4
  • Larry from Brandon, FL
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
27 of 30 people found this instruction helpful.
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Lost Despenser Lid, Droped It And Havent Seen It Since.
Ordered the part, by using the diagram on the ge website identified the part and ordered it right them and when it came (delivered really fast) took it out of the bag and screwed it in the jet dry despenser and is working great.
Parts Used:
Rinse Aid Fill Cap
  • ANNE from SWANNANOA, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
26 of 31 people found this instruction helpful.
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Pump/Drain valve leaking
The hardest part was removing the dishwasher from under the counter and cleaning up the large amount of water that poured out when I turned the unit on its side.
The actual pump replacement was pretty easy except there were a lot of extra parts that were only needed for other brands or other models.
I might have tightened one of the large clamps too much as there was a very slight leak after I was done. One or two drops of water per cycle, which evaporates quickly and not worth taking apart again.
It was not hard but took longer than predicted.
Much better than buying a new dishwasher or paying the estimated $350 to an appliance repair company.
Parts Used:
Motor and Pump Kit
  • Stephen from Aspen, CO
  • Difficulty Level:
    Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
23 of 27 people found this instruction helpful.
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Wouldn't Keep Water In Dishwasher - Bad Drain Solenoid
Rather than remove the dishwasher from the counter, I performed the repair inplace, which was much less work (although I did have to lay on the floor).
After turning off the power, I removed the two access panels at the bottom of the unit, disconnected the wiring from the pump and solenoid, loosened the drain hose fitting and drained most of the water out of the unit and into a shallow pan (the drain solenoid was stuck open, so this was pretty easy - otherwise, I still could have manually actuated the drain valve & solenoid to drain water through this hose).
There was alot of water in the unit and my pan overflowed a little. If I was doing this again, think I would have disconnected the drain hose from under the sink and drained out through that into a bucket (I could have controlled that flow better).
Once the water was out, there are just two hose clamps that hold the pump onto the unit (one on top and one in the back), and a stabilizer bar that connects the motor to the front frame. Removed these and the whole unit came right out.
The replacement pump & motor was exactly the same as the one that came out, so I didn't need any of the hose or wire adapters that came in the kit.
Reconnected the two pump connections, motor bracket and wiring, and the unit was good-to-go!
Parts Used:
Motor and Pump Kit
  • Christopher from Nellysford, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
20 of 24 people found this instruction helpful.
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Small leak below lower right corner of door
I took the inner door panel off as described by others on this website, cleaned out all the gunk left by 27 yrs of use, and replaced the door gasket and tub baffles. A Phillips-head screwdriver was required to remove the door panel, but no tools were required to replace any of the parts I ordered. I didn't find it necessary to soak the door gasket in warm water as it was pretty flexible right out of the package. I recommend stretching the gasket slightly while pressing it into the groove, particularly around corners, or it will end up being too short at the end. The rinse aid tank had also been leaking Jet-Dry for a long time, so I cleaned that mess up as well and tried to replace the tank. Unfortunately, the new tank did not fit my model of dishwasher even though this website and GE's stated that it did. The shaft on the tank that pokes through the inner door panel to the inside of the dishwasher was too short because >2 mm of it was taken up by a thick rubber washer and a hard plastic collar (fused to the shaft to hold the washer in place) that had not been part of my original rinse aid tank. PartSelect was very good about refunding me for the incorrectly identified rinse aid tank and stated that they would contact GE about correcting this error on their website as well. I therefore cleaned up my original rinse aid tank, rinsing out all Jet-Dry residue inside it, and put it back into the inner door panel. I researched this part and found that GE has redesigned it twice since my dishwasher was manufactured in 1985 -- my original part is no longer available anywhere. So, I will just not use Jet-Dry and will maybe upgrade to a dishwasher powder that includes rinse agent (e.g., Cascade Complete). Replacing the gasket and tub baffles and cleaning up my original rinse aid tank stopped the leak for less than the cost of a repairman's service call and diagnosis fees -- it would have cost me 3X more if he had provided the parts and done the repairs! Replacing my dishwasher was out of the question as they do not make them like they used to (i.e., no microchips or motherboards to fail in a few years) -- this is the first problem I've had with my dishwasher in 27 years! As a side note, I also learned from my research that my front door panel insert is reversible. I was able to remove a side trim piece, slide out the panel, and turn it over so the color is now white rather than the outdated almond. It's like I have a brand new dishwasher that is ready to go for another 27 years.
Parts Used:
Rinse Aid Injector Container With Gasket Door Gasket Corner Tub Baffle - Lower Left Corner Tub Baffle - Lower Right
  • Kristina from Springfield, VA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
20 of 26 people found this instruction helpful.
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Nothing more than a worn out check valve,easilly accessible and easilly changed. The valve wouldnt close fully due to deteriation of the piston stopper.
Removed bottom tray from the dishwasher and in the back there is a screen with 5 hex head screws. Removed the screws and then lifted the screen out to expose the vavle. Unscrewed the valve by hand an installed the new one,hand tighten only. Reversed order for reassembly.
Parts Used:
Piston and Nut Assembly
  • Kevin from Roanoke, VA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
17 of 19 people found this instruction helpful.
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All Instructions for the 3000W10
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