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Drain pump on Whirlpool Duet washer (from 2008) gradually gave out. Needed replacement.
There is a video on this site that shows how to do the install. It is perfect and accurate. This pump is one of the easiest components to fix on this washer and it will save you money to do it yourself. Tech has told me twice to buy a new washer. This did the job. Make sure to take the time to fully drain the machine prior to doing this and make sure that you unplug your machine. To drain, just unscrew the cover on the front of the pump. If you start disconnecting hoses without draining you could have a mess on your hands depending on how much water is still in the washer. Use a shallow pan or bucket if your machine is on a pedestal. I have a floor drain in front of mine so I use a piece of foil to channel the water into it. After that, just do the install like the video. Also make sure to examine the reconnected hoses after you get done to make sure that they are solidly attached to the pump and that the base of the pump is tightly secured to the bottom of the machine. You have to secure the feet of the pump from the bottom which is why the video recommends putting blocks under the washer to have access to the bottom. Pump is great. Everything works well.
Unplugged washer , used shop vac to drain water through drain hose on washer. Removed both hoses from old pump. Removed electric plug, removed 2 screws from bottom of the pump. Then reverse the process.
no drain, and pin hole in hose causing slight leak
The most time consuming part was fitting the hose back on because of the confined space. Once on the rest was a snap. The drain pump installed just the same as the video, so watch the video! I think in total it took about 30 minutes to complete.
I followed the steps from online videos to determine where the leak was coming from (cleaned the pump filter, still leaking; checked gasket and inlet hoses).
Finally, I discovered a wet area and cut on the drum-to-pump hose. When I removed the hose, I found that the culprit was a credit card that had broken into shards and slit the side of the hose. I was happy to see it was from the previous owners, which meant it wasn't my fault!
I did have a hard time removing the clamps (double-wire "rotor clip" or "spring clamps", according to Google) holding the hose to the drum and pump. This became a problem when replacing the hose as well. I was not strong enough to squeeze the ends together to loosen the clamp.
Getting the old hose off was easy enough, as was putting the hose back on. The problem was clamping it back on, as I mentioned.
I tried using zip ties, but this was a disaster! I tested it using a rinse and spin cycle, and the zip tie seemed to hold. However, the hose slid off during the first full cycle I ran and dumped at least 15 gallons of water on the floor. Clean up was not fun!
My recommendation (and what I finally went with) is to use hose clamps with the small screw that lets you tighten the clamp with a screw driver. I used that on both the connection to the drum and the connection to the pump and I've had no issues since.
Overall, it's a quick fix once you have the hose replacement and the right parts. If I'd gotten the hose clamps right away, I could have been done in 30 minutes.
Removed top of washer. Removed top front panel. Removed old front panel clamp. Removed front door panel. Removed old tub clamp. Then removed torn tub seal. Installed new tub seal. Needed two sets of hands to install new tub seal. Pretty tight installing the new tub seal around drum lip. Might be a good idea to heat up or let your new tub seal soak in water prior to installation. Once tub seal was installed, I installed new tub clamp then re-installed the door switch. After that, I put the front door panel back on. Then tightened down the door switch. Finally, I installed the top front panel and then the top of the washer.
Easier if you block up front feet on 2x4 blocks. remove bottom front panel. Remove detergent dispenser tray. Remove top front panel. On door remove large round retainer clamp to bellows. (Pop off with screwdriver.) Remove door. Remove inner bellows clamp. Use phillips screwdriver to loosen it. If the input water filler hose is in the way, pull it out, but don't forget to put it back on or a flood will ensue!! Replace by doing everything in reverse order.
Drain/Pump bellow (washer tub to pump hose) punctured. Leaked excessive amount of water.
Removed top lid (only to be able to remove pressure sensor hose easily). Removed hose clamps and tied the ends together in order to keep in loose position. Then squeezed the damaged hose up between sidewall and tub to remove pressure sensor rubber pipe. Installed Hose with clamps tied in the loose position with thin wire. Attached the pressure sensor pipe. Loosened the thin wire holding clamps loose. Tested for leaks by running washer. Leak repaired.
Pretty straight forward , It is a tight work are especially laying on your stomach. To make installation easier I recommend buying a 3-4 inch hose clamp instead of trying to use the old pinch style clamp. You will only need a zip tie if you reuse the existing clamps. remember to remove the plastic ball from the old rubber hose into the new hose.